Operations Representative II

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    "city": "Richland",
    "jobId": 467078,
    "level": "Experienced",
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    "jobTitle": "Operations Representative II",
    "location": "South Richland HQ - Richland, WA 99352",
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    "clientCode": "0HF65",
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    "description": "<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">Take a leap and join our team!</span></span></strong></span></h1>\r\n\r\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">At Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.</span></span></p>\r\n\r\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. </span></span></p>\r\n\r\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><span style=\"background-color:#ffffff\"><span style=\"color:#444444\">Get to know us:&nbsp;&nbsp;</span></span></strong><a href=\"https://www.gesa.com/about#1953\" target=\"_blank\"><span style=\"background-color:#ffffff\"><span style=\"color:#428bca\">About - Gesa Credit Union</span></span></a></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">Role Summary:</span></span></strong></span></h1>\r\n\r\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">The Operations Representative II will report directly to Operations Manager/Team Leader. This position handles a variety of member and internal department requests, such as correspondence, research and transactions. The individual will have a wide-ranging job knowledge and has demonstrated the ability to handle responsibilities in this role in addition to the Operations Representative I role. The individual in this role provides high quality service to members and others who may use the credit union services and products. They will provide courteous and professional service to members and coworkers and perform all other related duties as assigned. Specific job functions will vary depending on the area of focus within the Operations department. </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">What You Will Be Doing: </span></span></strong></span></h1>\r\n\r\n<ol>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Respond to member inquiries within the established service level agreements (SLAs)</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Research complex inquires with guidance from leadership and Sr. Operations Representatives</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Answer internal department inquiries via phone and correspondence</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Complete Cases and/or Service Desk tickets within SLAs</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Review and archive branch and member documents for auditing and retention purposes.</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Audit per requirements within the department area</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Review and verify various department reports</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Handle DOR e-withholding along with SSA and AVS notifications</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Perform account administration including but not limited to new accounts, address changes, social security changes, levies, garnishments, subpoenas and other 3<sup>rd</sup> party information request, closed accounts</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Assist in the administration of specialty account tasks</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Prepare and balance daily general ledger (GL) transactions</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Process returned deposit items and letters</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Process the daily incoming and transit cash letter files from the Federal Reserve Bank (FRB), branch, and other remote sources daily, ensuring high balancing accuracy and timeliness</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Research and resolve Fed check adjustments</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Process ACH exceptions, error files and rejects</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ensure ACH disputes are resolved promptly within the designated timeframe</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Set up and cancel ACH Originations for consumer transactions</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Work with leadership to provide ongoing process improvements and continue to review processes to find efficiencies</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Image documents and index them accurately into the record retention program</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Handle incoming and outgoing exception and research requests</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Process reporting data to perform tasks and audit</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Attend credit union training sessions, webinars, or conferences as approved by management.</span></span></li>\r\n</ol>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">About You:</span></span></strong></span></h1>\r\n\r\n<ol>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to provide excellent member centric service</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to identify needed process improvements, be innovative and communicate ideas and solutions to leadership</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to work in a demanding environment and multi-task without compromising work quality</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to prioritize and manage multiple demands effectively to meet or exceed SLAs</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to work solely or collaboratively while building positive working relationships</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Practice critical thinking to mitigate fraud/losses to protect our member&rsquo;s and CU&rsquo;s assets</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Possess skills required to communicate to members, the public, and colleagues effectively and professionally</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Maintain knowledge of laws, rules, regulations, policies, and procedures which impact assigned responsibilities</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Maintain a clear understanding of data processing menus, activities and processing</span></span></li>\r\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Maintain general knowledge of other organizations within the credit union. Have a general knowledge of all service products offered by the credit union to accurately answer questions from members and staff</span></span></li>\r\n</ol>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Operations Representative II\",\"identifier\":\"J0HF65467078\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/E7A3819EACC22746FA78AB1D19A8ACB0/jobs/467078\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E7A3819EACC22746FA78AB1D19A8ACB0\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20,\"maxValue\":33.07,\"unitText\":\"\"}},\"datePosted\":\"2026-03-24\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: South Richland HQ - Richland, WA 99352Position Type: Full Time - HourlyEducation Level: High SchoolSalary Range: $20.00 - $33.07 HourlyTake a leap and join our team!\\r\\n\\r\\nAt Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.\\r\\n\\r\\nHere you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. \\r\\n\\r\\nGet to know us:&nbsp;&nbsp;About - Gesa Credit Union\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRole Summary:\\r\\n\\r\\nThe Operations Representative II will report directly to Operations Manager/Team Leader. This position handles a variety of member and internal department requests, such as correspondence, research and transactions. The individual will have a wide-ranging job knowledge and has demonstrated the ability to handle responsibilities in this role in addition to the Operations Representative I role. The individual in this role provides high quality service to members and others who may use the credit union services and products. They will provide courteous and professional service to members and coworkers and perform all other related duties as assigned. Specific job functions will vary depending on the area of focus within the Operations department. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat You Will Be Doing: \\r\\n\\r\\n\\r\\n\\tRespond to member inquiries within the established service level agreements (SLAs)\\r\\n\\tResearch complex inquires with guidance from leadership and Sr. Operations Representatives\\r\\n\\tAnswer internal department inquiries via phone and correspondence\\r\\n\\tComplete Cases and/or Service Desk tickets within SLAs\\r\\n\\tReview and archive branch and member documents for auditing and retention purposes.\\r\\n\\tAudit per requirements within the department area\\r\\n\\tReview and verify various department reports\\r\\n\\tMust understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities\\r\\n\\tHandle DOR e-withholding along with SSA and AVS notifications\\r\\n\\tPerform account administration including but not limited to new accounts, address changes, social security changes, levies, garnishments, subpoenas and other 3rd party information request, closed accounts\\r\\n\\tAssist in the administration of specialty account tasks\\r\\n\\tPrepare and balance daily general ledger (GL) transactions\\r\\n\\tProcess returned deposit items and letters\\r\\n\\tProcess the daily incoming and transit cash letter files from the Federal Reserve Bank (FRB), branch, and other remote sources daily, ensuring high balancing accuracy and timeliness\\r\\n\\tResearch and resolve Fed check adjustments\\r\\n\\tProcess ACH exceptions, error files and rejects\\r\\n\\tEnsure ACH disputes are resolved promptly within the designated timeframe\\r\\n\\tSet up and cancel ACH Originations for consumer transactions\\r\\n\\tWork with leadership to provide ongoing process improvements and continue to review processes to find efficiencies\\r\\n\\tImage documents and index them accurately into the record retention program\\r\\n\\tHandle incoming and outgoing exception and research requests\\r\\n\\tProcess reporting data to perform tasks and audit\\r\\n\\tAttend credit union training sessions, webinars, or conferences as approved by management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout You:\\r\\n\\r\\n\\r\\n\\tAbility to provide excellent member centric service\\r\\n\\tAbility to identify needed process improvements, be innovative and communicate ideas and solutions to leadership\\r\\n\\tAbility to work in a demanding environment and multi-task without compromising work quality\\r\\n\\tAbility to prioritize and manage multiple demands effectively to meet or exceed SLAs\\r\\n\\tAbility to work solely or collaboratively while building positive working relationships\\r\\n\\tPractice critical thinking to mitigate fraud/losses to protect our member&rsquo;s and CU&rsquo;s assets\\r\\n\\tPossess skills required to communicate to members, the public, and colleagues effectively and professionally\\r\\n\\tMaintain knowledge of laws, rules, regulations, policies, and procedures which impact assigned responsibilities\\r\\n\\tMaintain a clear understanding of data processing menus, activities and processing\\r\\n\\tMaintain general knowledge of other organizations within the credit union. Have a general knowledge of all service products offered by the credit union to accurately answer questions from members and staff\\r\\n\\r\\nQualificationsWhat You Will Need:\\n\\n\\n\\tHigh School diploma or GED equivalent required\\n\\tA minimum of one (1) year of relevant experience, preferably within a credit union environment\\n\\tFinancial Institution accreditation is preferred\\n\\tAbility to work a flexible schedule according to business needs\\n\\tSome travel may be necessary to fulfill duties, career development, and training\\n\\tProficient with standard office equipment, Microsoft Office programs; familiarity with data processing and standard reporting programs\\n\\tEnsure sensitive data is protected with the highest standard of security and confidentiality\\n\\tDisplay mutual respect, trust and dignity, acting in the best interest of the credit union, lead by example by displaying solid ethics and integrity\\n\\n\\n&nbsp;\\n\\nOur Team Member Value Proposition:\\n\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\n\\n\\n\\tCompetitive Pay\\n\\tMedical, Dental, Vision, and Life Insurance \\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\n\\t401(k) Match\\n\\tIncentive Program\\n\\tTuition Assistance and Student Loan Repayment\\n\\tCommuter Benefits\\n\\tPaid Time Off to Volunteer in the Community\\n\\tProduct discounts\\n\\tEngaging Work Environment\\n\\tRewards and Recognition Programs\\n\\n\\n&nbsp;\\n\\nFull Salary Range:\\n\\nRichland, WA: $20.00-$33.07\\n\\nCentralia, WA: $20.00-$31.26\\n\\n&nbsp;\\n\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!\\n\\n&nbsp;\\n\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\n\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\n\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\n\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\n\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\n\\nEqual Employment Opportunity (gesa.com)\\n\",\"responsibilities\":\"Take a leap and join our team!\\r\\n\\r\\nAt Gesa, we believe in the power of our people. Coming from all walks of life, our team members&rsquo; individual stories and unique experiences are our most valuable asset. But it&rsquo;s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.\\r\\n\\r\\nHere you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. \\r\\n\\r\\nGet to know us:&nbsp;&nbsp;About - Gesa Credit Union\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRole Summary:\\r\\n\\r\\nThe Operations Representative II will report directly to Operations Manager/Team Leader. This position handles a variety of member and internal department requests, such as correspondence, research and transactions. The individual will have a wide-ranging job knowledge and has demonstrated the ability to handle responsibilities in this role in addition to the Operations Representative I role. The individual in this role provides high quality service to members and others who may use the credit union services and products. They will provide courteous and professional service to members and coworkers and perform all other related duties as assigned. Specific job functions will vary depending on the area of focus within the Operations department. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat You Will Be Doing: \\r\\n\\r\\n\\r\\n\\tRespond to member inquiries within the established service level agreements (SLAs)\\r\\n\\tResearch complex inquires with guidance from leadership and Sr. Operations Representatives\\r\\n\\tAnswer internal department inquiries via phone and correspondence\\r\\n\\tComplete Cases and/or Service Desk tickets within SLAs\\r\\n\\tReview and archive branch and member documents for auditing and retention purposes.\\r\\n\\tAudit per requirements within the department area\\r\\n\\tReview and verify various department reports\\r\\n\\tMust understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities\\r\\n\\tHandle DOR e-withholding along with SSA and AVS notifications\\r\\n\\tPerform account administration including but not limited to new accounts, address changes, social security changes, levies, garnishments, subpoenas and other 3rd party information request, closed accounts\\r\\n\\tAssist in the administration of specialty account tasks\\r\\n\\tPrepare and balance daily general ledger (GL) transactions\\r\\n\\tProcess returned deposit items and letters\\r\\n\\tProcess the daily incoming and transit cash letter files from the Federal Reserve Bank (FRB), branch, and other remote sources daily, ensuring high balancing accuracy and timeliness\\r\\n\\tResearch and resolve Fed check adjustments\\r\\n\\tProcess ACH exceptions, error files and rejects\\r\\n\\tEnsure ACH disputes are resolved promptly within the designated timeframe\\r\\n\\tSet up and cancel ACH Originations for consumer transactions\\r\\n\\tWork with leadership to provide ongoing process improvements and continue to review processes to find efficiencies\\r\\n\\tImage documents and index them accurately into the record retention program\\r\\n\\tHandle incoming and outgoing exception and research requests\\r\\n\\tProcess reporting data to perform tasks and audit\\r\\n\\tAttend credit union training sessions, webinars, or conferences as approved by management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAbout You:\\r\\n\\r\\n\\r\\n\\tAbility to provide excellent member centric service\\r\\n\\tAbility to identify needed process improvements, be innovative and communicate ideas and solutions to leadership\\r\\n\\tAbility to work in a demanding environment and multi-task without compromising work quality\\r\\n\\tAbility to prioritize and manage multiple demands effectively to meet or exceed SLAs\\r\\n\\tAbility to work solely or collaboratively while building positive working relationships\\r\\n\\tPractice critical thinking to mitigate fraud/losses to protect our member&rsquo;s and CU&rsquo;s assets\\r\\n\\tPossess skills required to communicate to members, the public, and colleagues effectively and professionally\\r\\n\\tMaintain knowledge of laws, rules, regulations, policies, and procedures which impact assigned responsibilities\\r\\n\\tMaintain a clear understanding of data processing menus, activities and processing\\r\\n\\tMaintain general knowledge of other organizations within the credit union. Have a general knowledge of all service products offered by the credit union to accurately answer questions from members and staff\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GESA CREDIT UNION\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E7A3819EACC22746FA78AB1D19A8ACB0\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"51 Gage Blvd\",\"addressLocality\":\"Richland\",\"addressRegion\":\"WA\",\"postalCode\":99352,\"addressCountry\":\"USA\"}},\"qualifications\":\"What You Will Need:\\n\\n\\n\\tHigh School diploma or GED equivalent required\\n\\tA minimum of one (1) year of relevant experience, preferably within a credit union environment\\n\\tFinancial Institution accreditation is preferred\\n\\tAbility to work a flexible schedule according to business needs\\n\\tSome travel may be necessary to fulfill duties, career development, and training\\n\\tProficient with standard office equipment, Microsoft Office programs; familiarity with data processing and standard reporting programs\\n\\tEnsure sensitive data is protected with the highest standard of security and confidentiality\\n\\tDisplay mutual respect, trust and dignity, acting in the best interest of the credit union, lead by example by displaying solid ethics and integrity\\n\\n\\n&nbsp;\\n\\nOur Team Member Value Proposition:\\n\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\n\\n\\n\\tCompetitive Pay\\n\\tMedical, Dental, Vision, and Life Insurance \\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\n\\t401(k) Match\\n\\tIncentive Program\\n\\tTuition Assistance and Student Loan Repayment\\n\\tCommuter Benefits\\n\\tPaid Time Off to Volunteer in the Community\\n\\tProduct discounts\\n\\tEngaging Work Environment\\n\\tRewards and Recognition Programs\\n\\n\\n&nbsp;\\n\\nFull Salary Range:\\n\\nRichland, WA: $20.00-$33.07\\n\\nCentralia, WA: $20.00-$31.26\\n\\n&nbsp;\\n\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!\\n\\n&nbsp;\\n\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\n\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\n\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\n\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\n\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\n\\nEqual Employment Opportunity (gesa.com)\\n\",\"experienceRequirements\":\"What You Will Need:\\n\\n\\n\\tHigh School diploma or GED equivalent required\\n\\tA minimum of one (1) year of relevant experience, preferably within a credit union environment\\n\\tFinancial Institution accreditation is preferred\\n\\tAbility to work a flexible schedule according to business needs\\n\\tSome travel may be necessary to fulfill duties, career development, and training\\n\\tProficient with standard office equipment, Microsoft Office programs; familiarity with data processing and standard reporting programs\\n\\tEnsure sensitive data is protected with the highest standard of security and confidentiality\\n\\tDisplay mutual respect, trust and dignity, acting in the best interest of the credit union, lead by example by displaying solid ethics and integrity\\n\\n\\n&nbsp;\\n\\nOur Team Member Value Proposition:\\n\\nIn exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:\\n\\n\\n\\tCompetitive Pay\\n\\tMedical, Dental, Vision, and Life Insurance \\n\\t20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!\\n\\t401(k) Match\\n\\tIncentive Program\\n\\tTuition Assistance and Student Loan Repayment\\n\\tCommuter Benefits\\n\\tPaid Time Off to Volunteer in the Community\\n\\tProduct discounts\\n\\tEngaging Work Environment\\n\\tRewards and Recognition Programs\\n\\n\\n&nbsp;\\n\\nFull Salary Range:\\n\\nRichland, WA: $20.00-$33.07\\n\\nCentralia, WA: $20.00-$31.26\\n\\n&nbsp;\\n\\n*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!\\n\\n&nbsp;\\n\\nGet wise to what&rsquo;s possible with a career at Gesa. Join us!\\n\\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.\\n\\nGesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.\\n\\nSelected candidate(s) must be able to pass a pre-employment credit/background check.\\n\\nGesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.\\n\\nEqual Employment Opportunity (gesa.com)\\n\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">What You Will Need:</span></span></strong></span></h1>\n\n<ol>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">High School diploma or GED equivalent required</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">A minimum of one (1) year of relevant experience, preferably within a credit union environment</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Financial Institution accreditation is preferred</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ability to work a flexible schedule according to business needs</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Some travel may be necessary to fulfill duties, career development, and training</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Proficient with standard office equipment, Microsoft Office programs; familiarity with data processing and standard reporting programs</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Ensure sensitive data is protected with the highest standard of security and confidentiality</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Display mutual respect, trust and dignity, acting in the best interest of the credit union, lead by example by displaying solid ethics and integrity</span></span></li>\n</ol>\n\n<p>&nbsp;</p>\n\n<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">Our Team Member Value Proposition:</span></span></strong></span></h1>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:</span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Competitive Pay</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Medical, Dental, Vision, and Life Insurance </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">20 days/year of Paid Time Off &ndash; Plus 10 Paid Holidays!</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">401(k) Match</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Incentive Program</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Tuition Assistance and Student Loan Repayment</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Commuter Benefits</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Paid Time Off to Volunteer in the Community</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Product discounts</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Engaging Work Environment</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Rewards and Recognition Programs</span></span></li>\n</ul>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n\n<h1><span style=\"display:block; font-size:16px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"color:#2f5496\">Full Salary Range:</span></span></strong></span></h1>\n\n<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Richland, WA: $20.00-$33.07</span></span></div>\n\n<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Centralia, WA: $20.00-$31.26</span></span></div>\n\n<div>&nbsp;</div>\n\n<div><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><em>*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!</em></span></span></div>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Get wise to what&rsquo;s possible with a career at Gesa. Join us!</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or [email protected] to request an accommodation.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Selected candidate(s) must be able to pass a pre-employment credit/background check.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\">Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><a href=\"https://www.gesa.com/docs/resource---EEOC-policy.pdf\" target=\"_blank\">Equal Employment Opportunity (gesa.com)</a></span></span></p>\n",
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