IT Tech Tier II

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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Aptos Display', sans-serif;\">About Us</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><strong><em>Summit IT Solutions</em></strong> is a security-focused Managed Service Provider (MSP) delivering modern, reliable IT services to businesses across Oklahoma. We take a hands-on, partnership-driven approach—embedding ourselves into our clients’ operations, supporting their systems, and strengthening their security posture. Our team values accountability, professionalism, and continuous improvement. We don’t just fix issues; we build resilient environments.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Aptos Display', sans-serif;\">Position Overview</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">We are seeking a Tier II IT Technician with strong experience in workstation support and a solid comfort level with networks, servers, and MSP environments. This role blends remote support, onsite troubleshooting, and hands-on implementation work. You’ll handle escalations from Tier I, perform deeper diagnostics, and assist with configuring and maintaining client infrastructure.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Aptos Display', sans-serif;\">Key Responsibilities</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">• Diagnose and resolve escalated hardware, software, and network issues (remote and onsite).<br />\n• Support and maintain Windows Server environments, Active Directory, Group Policy, and file/permission structures.<br />\n• Configure and troubleshoot firewalls, switches, wireless networks, and VPNs.<br />\n• Deploy, image, and configure workstations, laptops, and related hardware.<br />\n• Assist with server builds, migrations, and infrastructure projects.<br />\n• Document work clearly in the PSA system and follow internal processes.<br />\n• Participate in client onboarding, network assessments, and environment documentation.<br />\n• Provide mentorship and technical support to Tier I technicians.<br />\n• Assist with staging, prepping, and organizing equipment as needed for project rollouts.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Aptos Display', sans-serif;\">Benefits</span></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Competitive pay with clear opportunities for advancement.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Medical, Dental, Vision, Life Insurances</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">HSA and FSA </span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">401(k) with Matching Schedule</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">PTO and Paid Holidays</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">Ongoing training, certification support, and professional development</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">A team culture built on accountability, growth, and doing things the right way.</span></span></span></span></li>\n</ul>\n\n<div align=\"center\" style=\"text-align:center;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:'Aptos Display', sans-serif;\">Join Us</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:'Aptos Display', sans-serif;\">If you’re confident with networks and servers, enjoy solving real-world problems, and want to be part of a growing MSP that prioritizes quality and security, we’d love to meet you. At Summit IT Solutions, you’ll make a direct impact on client environments while continuing to grow your technical expertise.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">**THIS POSITION REQUIRES strong understanding of NETWORKING and SERVERS</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>",
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