MECHANICAL SYSTEMS ENGINEER

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    "description": "<p><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\">Position Summary</span></strong></span></p>\r\n\r\n<p><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">The Mechanical Systems Engineer (MSE) requires knowledge of mechanical systems, electrical systems, potable water plumbing components, controls, assembly, and fabrication of Intellihot products.&nbsp; This position will provide system level technical support to customers and dealer/contractor network personnel to troubleshoot and resolve product performance issues.&nbsp;</span></span><br />\r\n<span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\">Role &amp; Responsibilities</span></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Provide system level technical support to customers and dealer/contractor network personnel via phone/email.&nbsp; </span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Be an expert to analyze the connected Intellihot products and offer technical support to resolve issues.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Evaluate and escalate cases to team lead as needed.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Participate in periodic training sessions when needed.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Recommend changes to the team lead based on field issue cases you deal with to improve product quality and resolve various ongoing problems. </span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Recommends improvements to technical service documents, manuals, troubleshooting guides, and startup procedures.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Assist with sizing and applications requests if needed.</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Participate in weeknight/weekend/holiday after hours call rotation</span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\">Perform other duties as assigned</span></span></li>\r\n</ul>\r\n",
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    "qualifications": "<h1><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\">Job Requirements</span></strong></span></span></h1>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Education Requirement: BS in Mechanical Engineering or equivalent experience (3-5 years).</span></span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Excellent &ldquo;hands-on&rdquo; approach to problem solving.</span></span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Excellent verbal and written communication skills.</span></span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Working knowledge of Windows OS, iOS and Android.</span></span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Microsoft Word, Excel and PowerPoint.</span></span></span></li>\r\n\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#2d2d2d\">Travel Requirements: &lt; 10%</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><strong><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">Competencies:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer Focused</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communication</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem Solving</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Patience</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organization Skills</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take ownership</span></span></span></span></li>\r\n\t<li><span style=\"background-color:#ffffff\"><span style=\"font-family:Arial,sans-serif\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#000000\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-Taught</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Salary Range: </strong>$65,000-75,000 per year</p>\r\n\r\n<p><strong>Benefits: </strong>Medical, dental, vision insurance, 401K with company match, life insurance, short term disability, long term disability, paid time off, paid holidays, and bonus potential</p>\r\n",
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