Comptroller - Server/Hybrid-Cloud Section Manager (Reopen)

Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job= 00058270 We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates. If you have previously applied, there is no need to reapply. Your application is still being considered for this position. Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly. Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government. Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. Click here to see an inside look at the Texas Comptroller’s office! ABOUT THE Division General description The Information Technology Division is looking for an individual to provide supervisory computer systems analysis, design and operations management for activities of Server and Hybrid-Cloud Administration Services. This individual should have knowledge of Cloud Platforms: AWS (EC2, S3, RDS, Lambda, EKS, ECS), AWS Outposts; Virtualization: VMware vSphere, vCenter, NSX, Nutanix; Operating Systems: Windows Server 2016/2019/2022, RHEL, Amazon Linux; Container Platforms: Red Hat OpenShift, Kubernetes, Docker; Automation Tools: Terraform, Ansible, PowerShell, Bash scripting and Monitoring: AWS CloudWatch, Dynatrace, Splunk , VMware vRealize Suite, Grafana, Prometheus. Salary Range for Manager VI: $9,916.67 - $10,583.33 monthly Salary Range for Manager VII: $10,833.33 - $11,250.00 monthly Work Hours 8AM to 5PM, 40-hour week, Monday – Friday, with occasional work schedule variance when necessary. Occasionally work additional hours based on business peaks. Hours may change based on business need. Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in office requirements, which can vary among different sections (i.e. report to office 1 day/month, 3days/week, etc.). Travel reimbursements are not provided for teleworking. Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job= 00058270 We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates. If you have previously applied, there is no need to reapply. Your application is still being considered for this position. Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly. Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government. Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. Click here to see an inside look at the Texas Comptroller’s office! ABOUT THE Division General description The Information Technology Division is looking for an individual to provide supervisory computer systems analysis, design and operations management for activities of Server and Hybrid-Cloud Administration Services. This individual should have knowledge of Cloud Platforms: AWS (EC2, S3, RDS, Lambda, EKS, ECS), AWS Outposts; Virtualization: VMware vSphere, vCenter, NSX, Nutanix; Operating Systems: Windows Server 2016/2019/2022, RHEL, Amazon Linux; Container Platforms: Red Hat OpenShift, Kubernetes, Docker; Automation Tools: Terraform, Ansible, PowerShell, Bash scripting and Monitoring: AWS CloudWatch, Dynatrace, Splunk , VMware vRealize Suite, Grafana, Prometheus. Salary Range for Manager VI: $9,916.67 - $10,583.33 monthly Salary Range for Manager VII: $10,833.33 - $11,250.00 monthly Work Hours 8AM to 5PM, 40-hour week, Monday – Friday, with occasional work schedule variance when necessary. Occasionally work additional hours based on business peaks. Hours may change based on business need. Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in office requirements, which can vary among different sections (i.e. report to office 1 day/month, 3days/week, etc.). Travel reimbursements are not provided for teleworking. Minimum Qualifications: • Graduation from an accredited four-year college or university with a bachelor’s degree. Manager VI: • Six (6) years full-time progressive experience IT infrastructure team management experience • Four (4) years of cloud infrastructure system analysis, design and support experience • Four (4) years of on-premise infrastructure system analysis, design and support experience • Experience overseeing and supporting the implementation of large Infrastructure projects and initiatives • Six (6) years’ full-time experience in managing or leading a team. Manager VII: • Eight (8) years full-time progressive experience IT infrastructure team management experience • Six (6) years of cloud infrastructure system analysis, design and support experience • Six (6) years of on-premise infrastructure system analysis, design and support experience • Experience overseeing and supporting the implementation of large Infrastructure projects and initiatives • Eight (8) years’ full-time experience in managing or leading a team. Preferred Qualifications: • Graduation from an accredited four-year college or university with a bachelor’s degree in information systems, computer science or related field • Strong knowledge of AWS services, AWS Outposts deployment and management • Strong experience with VMware vSphere, vCenter, and hybrid cloud integrations • Proficiency in Windows Server administration, Active Directory management, Linux system administration across multiple distributions (RHEL, Amazon Linux) and Red Hat OpenShift container platform and Kubernetes • Experience with contract management, negation and working with procurement and legal services • Strong experience with Project Management, leading complex IT infrastructure and cloud transformation projects from initiation through delivery • Strong Change Management and organizational development capabilities • Excellent communication skills with ability to present to executive leadership • Experience managing remote and distributed teams • Demonstrated success in cloud cost optimization and financial governance • Experience with cloud billing analysis, cost allocation, and budget management • Understanding of cloud economics and pricing models across multiple platforms • Ability to translate technical metrics into business value propositions Substitutions: One (1) additional year of the full-time minimum experience in cloud platform management and administration may substituted for thirty (30) semester hours of educational requirement with a maximum substitution of 120 semester hours (four years). Licenses/Certifications (Preferred): • AWS Solutions Architect Professional or equivalent cloud certifications • PMP (Project Management Professional) • ITIL Foundation or equivalent service management certification • Certified Cloud Financial Management practitioner In this role you will: Management and Supervision of others: • Monitors work performance, conducts evaluations for staff, develops competencies, and resolves employee issues according to agency policy. • Serves as a model, mentor and motivator to employees. • Promotes the division mission and core values to Information Technology and your team. • Demonstrates professional conduct and adherence to agency policies. • Oversees personnel management activities of IT Infrastructure including hiring staff, employee recognition and development, and disciplinary actions. • Manages the professional development of personnel through activities such as classroom training, on-the-job training, job rotations, cross training and special assignments and projects. • Completes required and assigned training prior to due date. • Participates in overall prioritization for division. • Develops knowledge of tools and resources needed to perform job responsibilities, standards, policies and procedures. • Serves as backup to Infrastructure Area Director. Provides oversight of operations, design, systems analysis and implementation. • Oversees the design, implementation, and management of hybrid cloud architectures spanning AWS public cloud, AWS Outposts, and on-premises VMware vSphere environments • Oversees multi-platform operations including Windows Server, Linux distributions, and Red Hat OpenShift container platforms • Leads migration strategies from legacy systems to hybrid cloud solutions • Develops and maintains cloud governance frameworks, security policies, and compliance standards • Ensures high availability, disaster recovery, and business continuity across all platforms • Oversees support, modifications and enhancements that meet the technical and business needs of the agency. • Stays informed on latest developments in cloud platforms and applications. • Utilizes agency ticketing system to enter and track problems and work requests. Performs ongoing planning functions to meet performance targets and improve operations while following division and agency policy and procedure; plan and develop project and business plans for the section. • Analyzes existing procedures for efficiency and effectiveness. • Leads, manages and participates in complex IT projects. • Establishes and maintains performance measures and communicates expectations to team members. • Closely monitors progress in meeting goals and key performance measures, develops and implements corrective action plans as required. • Evaluates section operations to identify short, mid-, and long-term goals and objectives. Develops and evaluates budget requests and serves as section Contract Manager. • Supports the development of procurement documents and evaluate vendor responses to solicitations. • Supports the establishment of service levels for the purpose of contract monitoring. • Evaluates the performance of vendors on contracts. • Supports the planning and submitting budget requests and justifications for both capital and non-capital expenditures for primary area of responsibility. • Implements comprehensive cloud cost management and optimization strategies • Establishes cost visibility, accountability, and governance across all cloud platforms • Develops and monitors cloud budgets, forecasting, and financial reporting mechanisms • Drives cost optimization initiatives including rightsizing, reserved instances, and resource tagging Performs other duties as assigned. Maximize Your Earnings! At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application. https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office, Military Crosswalk Guide . The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets. Applications submitted through Work in Texas: Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity. Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications. An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment. Minimum Qualifications: • Graduation from an accredited four-year college or university with a bachelor’s degree. Manager VI: • Six (6) years full-time progressive experience IT infrastructure team management experience • Four (4) years of cloud infrastructure system analysis, design and support experience • Four (4) years of on-premise infrastructure system analysis, design and support experience • Experience overseeing and supporting the implementation of large Infrastructure projects and initiatives • Six (6) years’ full-time experience in managing or leading a team. Manager VII: • Eight (8) years full-time progressive experience IT infrastructure team management experience • Six (6) years of cloud infrastructure system analysis, design and support experience • Six (6) years of on-premise infrastructure system analysis, design and support experience • Experience overseeing and supporting the implementation of large Infrastructure projects and initiatives • Eight (8) years’ full-time experience in managing or leading a team. Preferred Qualifications: • Graduation from an accredited four-year college or university with a bachelor’s degree in information systems, computer science or related field • Strong knowledge of AWS services, AWS Outposts deployment and management • Strong experience with VMware vSphere, vCenter, and hybrid cloud integrations • Proficiency in Windows Server administration, Active Directory management, Linux system administration across multiple distributions (RHEL, Amazon Linux) and Red Hat OpenShift container platform and Kubernetes • Experience with contract management, negation and working with procurement and legal services • Strong experience with Project Management, leading complex IT infrastructure and cloud transformation projects from initiation through delivery • Strong Change Management and organizational development capabilities • Excellent communication skills with ability to present to executive leadership • Experience managing remote and distributed teams • Demonstrated success in cloud cost optimization and financial governance • Experience with cloud billing analysis, cost allocation, and budget management • Understanding of cloud economics and pricing models across multiple platforms • Ability to translate technical metrics into business value propositions Substitutions: One (1) additional year of the full-time minimum experience in cloud platform management and administration may substituted for thirty (30) semester hours of educational requirement with a maximum substitution of 120 semester hours (four years). Licenses/Certifications (Preferred): • AWS Solutions Architect Professional or equivalent cloud certifications • PMP (Project Management Professional) • ITIL Foundation or equivalent service management certification • Certified Cloud Financial Management practitioner In this role you will: Management and Supervision of others: • Monitors work performance, conducts evaluations for staff, develops competencies, and resolves employee issues according to agency policy. • Serves as a model, mentor and motivator to employees. • Promotes the division mission and core values to Information Technology and your team. • Demonstrates professional conduct and adherence to agency policies. • Oversees personnel management activities of IT Infrastructure including hiring staff, employee recognition and development, and disciplinary actions. • Manages the professional development of personnel through activities such as classroom training, on-the-job training, job rotations, cross training and special assignments and projects. • Completes required and assigned training prior to due date. • Participates in overall prioritization for division. • Develops knowledge of tools and resources needed to perform job responsibilities, standards, policies and procedures. • Serves as backup to Infrastructure Area Director. Provides oversight of operations, design, systems analysis and implementation. • Oversees the design, implementation, and management of hybrid cloud architectures spanning AWS public cloud, AWS Outposts, and on-premises VMware vSphere environments • Oversees multi-platform operations including Windows Server, Linux distributions, and Red Hat OpenShift container platforms • Leads migration strategies from legacy systems to hybrid cloud solutions • Develops and maintains cloud governance frameworks, security policies, and compliance standards • Ensures high availability, disaster recovery, and business continuity across all platforms • Oversees support, modifications and enhancements that meet the technical and business needs of the agency. • Stays informed on latest developments in cloud platforms and applications. • Utilizes agency ticketing system to enter and track problems and work requests. Performs ongoing planning functions to meet performance targets and improve operations while following division and agency policy and procedure; plan and develop project and business plans for the section. • Analyzes existing procedures for efficiency and effectiveness. • Leads, manages and participates in complex IT projects. • Establishes and maintains performance measures and communicates expectations to team members. • Closely monitors progress in meeting goals and key performance measures, develops and implements corrective action plans as required. • Evaluates section operations to identify short, mid-, and long-term goals and objectives. Develops and evaluates budget requests and serves as section Contract Manager. • Supports the development of procurement documents and evaluate vendor responses to solicitations. • Supports the establishment of service levels for the purpose of contract monitoring. • Evaluates the performance of vendors on contracts. • Supports the planning and submitting budget requests and justifications for both capital and non-capital expenditures for primary area of responsibility. • Implements comprehensive cloud cost management and optimization strategies • Establishes cost visibility, accountability, and governance across all cloud platforms • Develops and monitors cloud budgets, forecasting, and financial reporting mechanisms • Drives cost optimization initiatives including rightsizing, reserved instances, and resource tagging Performs other duties as assigned. Maximize Your Earnings! At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application. https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office, Military Crosswalk Guide . The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets. Applications submitted through Work in Texas: Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity. Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications. An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

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