Backcountry Guide

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    "location": {
      "city": "Otari",
      "state": "Nagano",
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    "datePosted": "2024-04-09",
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    "description": "<p><em><span style=\"color: #0070c0; font-size: 34px\">JOB DESCRIPTION: BACKCOUNTRY GUIDE</span></em></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">POSITION TITLE:</span></span><span style=\"color: red; font-family: Lato, sans-serif; font-size: 13px\"><span style=\"color: #000000\"> </span>                 </span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Backcountry Guide</span></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">REPORTS TO:</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"><span style=\"color: #000000\"> </span>                       Evergreen Backcountry Guides Director</span></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">DEPARTMENT:</span></span><span style=\"color: red; font-family: Lato, sans-serif; font-size: 13px\"><span style=\"color: #000000\">  </span>                   </span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Evergreen Backcountry Guides (EBG)</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> </span><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">POSITION SUMMARY:</span></span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Evergreen Backcountry Guides (EBG) is based in Hakuba valley, in the Nagano Prefecture of Japan. <br>Guides will be expected to become proficient with all aspects of our local tours in the Hakuba valley and will work within the framework of our backcountry tour operations.<br></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Off-piste guiding will lead guests into lift-accessed terrain when alpine conditions are not conducive to skiing in backcountry areas. (Avalanche Danger, deep snow, and guide rostering dependent) EBG will work in conjunction with Evergreen Alpine Academy (EAA) Off-piste instructors, that are tasked with teaching low-level clients to ski off groomed terrain.</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">The applicant will have experience with professional standards in mechanized or touring accessed guided tours. Experience in managing trip logistics; creating ascent and descent routes, allowing the guests to be picked up, and returned within the framework of acceptable times. <br>The applicant will possess the ability to anticipate and cater to guests' needs and abilities in the field. Ultimately, balancing a focus on finding safe, yet fun, and satisfying terrain for that particular day and area. Our guides are responsible for the safety, wellbeing, and enjoyment of guests out on backcountry &amp; off-piste tours.  <br><span style=\"color: #bf8f00\"><br></span></span><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">POSITION DUTIES &amp; RESPONSIBILITIES:</span></span> <span style=\"font-family: Lato, sans-serif; font-size: 13px\"><br>Guides will be expected:</span></p>\n<ul>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Possess solid organizational skills and have effective communication skills  </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To participate in the company required in-house and in-the-field training. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To do a “Pre-Tour Meeting” with our guests to do a meet and greet. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To quickly establish professional relationships and gain the confidence of guests. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Determine if guests’ abilities and expectations meet their stated sign-up data </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To explain the next day’s schedule, cover personal items and gear to bring, cover possible tour locations, distribute, set up rental equipment/gear, and attend to any questions guests may have.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides may also be asked to assist in teaching “Avalanche Skills Training” AST 1 &amp; 2 courses within the EBG organization and be competent in teaching avalanche rescue skills to guests.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to potentially “mentor” trainee guides or new EBG guides to teach them terrain, tour flow, tour locations, tour, and guest management, as well as tail guide practices.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides should have extensive backcountry ski/board touring experience, route-finding skills, thorough weather analysis skills, snowpack data and snow stability evaluation skills, strong leadership and communication skills, wilderness First Aid skills, avalanche rescue skills, and winter rescue training. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will demonstrate excellent note-taking ability and have the ability to provide clear data for job-related logs, SWAG, or related reports and will be expected to be complete when required; trip plan forms, rental equipment forms, vehicle accident report forms, emergency /accident /injury report forms.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to follow our duty of care to our guests from tour start to tour end.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to provide first aid, rescue action, rescue leadership, rescue communications, rescue/evacuation plans and strategy, and total group care while on the tour.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will also be expected to respond to 3rd party or other parties’ emergencies/rescues/accidents if assistance is available, feasible, and does not compromise the safety/care of our guests.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to have and carry their company cell phone and radio on their person during all tours and to be reachable after office hours. A GPS device is also a great addition, but not mandatory.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to follow Japanese road and driving laws, drive defensively, change tires (if flat tires w/ spare), and park company vehicles in appropriate areas.</span></li>\n</ul>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">JOB DUTIES MAY ALSO INCLUDE:</span></span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Snow clearing, tidying up front and back of office space, replacing and or fixing rental gear and equipment, assisting with staff accommodation and personal room clean-up /maintenance, picking up and dropping off guests at locations within Hakuba/Nagano, and replying to emails. Leading the occasional full or half-day snowshoe tour, (if the early or late season or due to lack of snowshoe guides)</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">ADDITIONAL DUTIES:</span></span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Due to the many variables that affect business operations, occasionally, employees may be asked to perform other duties or assist in efforts outside their primary area of responsibility, when admin staff deems it necessary. This may include performing in any subordinate position</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">SUPERVISORY DUTIES:</span></span> <span style=\"font-family: Lato, sans-serif; font-size: 13px\">Supervise new staff or new guides with daily operations and provide training to new staff or new guides. (From AM meeting to day’s end) Rental set up training, rope rescue training, avalanche rescue training, weather analysis training, snowpack observations, and snow testing training</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">GENERAL DUTIES:</span></span></p>\n<p><span style=\"color: #000000; text-decoration: underline\"><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">DAILY:</span></span></span></p>\n<ul>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Attend AM and PM Guide meetings and be able to understand and record pertinent data in their logbooks. Potential to record and provide weather and snow data to AM guides meetings. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Check to see if vehicles need to have snow/ice cleaned from the exterior, and be sure to clean trash from the interior.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Prepare personal, and guest gear in a timely manner.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Prepare and file /submit a daily trip plan form</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Potential to lead or assist snowshoe tours.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to take snowpack and terrain data while out in the field and report findings to our guiding team </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Conduct and oversee backcountry safety briefings for new guests. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Plan, adjust, and maintain group management and guest safety from tour start to end.</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Find safe, yet fun and satisfying terrain, for that particular day and area. </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To deliver an amazing guest experience through fun, enjoyable and memorable Snowsports lessons.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To be passionate about our guests, and about the experiences that we provide.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To upsell lessons and courses to guests, depending on the guest's needs.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To liaise with other departments on day-to-day issues to ensure that all guest's needs are fulfilled.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To ensure that all guests are aware of and adhere to the mountainside Protocols.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To report any equipment defects, faults, or breakdowns to the relevant department/manager</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To adhere to Health and Safety procedures</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">To provide relevant First Aid should it be required.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Complete paperwork required</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Provide reports, course results, and pictures updates to social media, marketing, or line manager when needed or demanded</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Assist with guest complaints, general incidents, accidents, and troubleshooting</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Resolve member/ guest problems in an efficient, courteous, and consistent manner in relation to the operational procedure and company policy</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To always demonstrate sound judgment and consideration for athlete/guest safety</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will also assist with setting up rental equipment (touring skis and split-boards), resetting rental equipment</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Check vehicle's gas levels and refuel. Return receipt to the office for accounting. </span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> </span></p>\n<p><span style=\"color: #000000; text-decoration: underline\"><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">WEEKLY:</span></span></span></p>\n<ul>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Monitor rental gear for maintenance, repair, or retiring. </span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Follow staff housing/accommodation cleaning rosters and attend meetings for guides/staff housing.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Provide reports, course results, and pictures updates to social media, marketing, or line manager when needed or demanded</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Coordinate bookings and registrations with the administration team.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Maintain inventory records of all related program equipment (course material, radios, video cameras, tool kits, etc.)</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">AM/PM Weather Plot data recording, and sharing, maybe part of the mentorship program for candidates for aspiring guides during the winter season</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Guides will be expected to check and refill if needed: for oil levels and windshield wiper fluid and let their manager know if EBG vehicles have any mechanical issues.</span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> </span></p>\n<p><span style=\"color: #000000; text-decoration: underline\"><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">MONTHLY:</span></span></span></p>\n<ul>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Attend company meetings</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Participate in evening skills training</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Assist with Special Events, and other departments when required</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">To research and provide advice on teaching styles and to contribute to the development of coaching knowledge (snowboard instructor curriculum and coaching course content)</span></li>\n<li><span style=\"color: windowtext; font-family: Lato, sans-serif; font-size: 13px\">Encourage high employee morale and loyalty</span></li>\n</ul>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> </span></p>\n<p><span style=\"color: #000000; text-decoration: underline\"><span style=\"font-weight: bold\"><span style=\"font-size: 13px\">SEASONAL:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Attend company pre-season company onboarding. </span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Receive and return any EBG ID cards, Season passes, radios, cell phone &amp; chargers, maps, EBG uniforms</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Participate in end of contract evaluation and or end-of-season wrap-ups</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">PREREQUISITES:</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Professional Avalanche Operations Course (CAA Level 2)</span></li>\n<li><span style=\"font-size: 10pt\">Ski Guide Certification (IFMGA, ACMGA, CSGA, etc)</span></li>\n<li><span style=\"font-size: 10pt\">Ski or Snowboard Instructor Certification (CSIA/CASI, etc)</span></li>\n<li><span style=\"font-size: 10pt\">Wilderness First Aid: 80-hours Course and Valid</span></li>\n<li><span style=\"font-size: 10pt\">International Drive licenses</span></li>\n<li><span style=\"font-size: 10pt\">Experience in mechanized ski-splitboard guiding</span></li>\n<li><span style=\"font-size: 10pt\">Expert level skiing/snowboarding </span></li>\n<li><span style=\"font-size: 10pt\">Map/Compass/GPS usage &amp; Route finding skills</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">FAVORABLE QUALIFICATIONS:</span> </span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">(not pre-requisites but valuable assets/experience):</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Other Outdoor Guide/Instructor/ Leader Certification</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Mechanized Ski/Split-board Guiding experience/internship/training or non-mechanized Ski/Split-board Guiding experience/internship/ trainings</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Ski Patrol Experience</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Avalanche mitigation/control/training education experience</span></p>\n<p><br></p>\n<p><span style=\"color: #000000; font-weight: bold\"><span style=\"font-size: 13px\">POSITION COMPETENCIES:</span></span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\">The</span> <span style=\"font-family: Lato, sans-serif; font-size: 13px\">following competencies may be demonstrated in this position, among others:</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Analytical </span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">- Synthesizing diverse information, using intuition and experience to complement data. Demonstrating attention to detail.</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Problem Solving</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Identifying and resolving problems in a timely manner. Gathering and analyzing information skillfully. Using reason even when dealing with emotional topics</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Customer Service</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Managing difficult or emotional customer situations. Responding promptly to customer needs. Responding to requests for service and assistance.</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Interpersonal Skills</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Focusing on solving conflict, not blaming. Maintaining confidentiality Listening to others without interrupting. Keeping emotions under control</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Oral Communication</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Speaking clearly and persuasively in positive or negative situations Listening and getting clarification. Responding well to questions. Demonstrating group presentation skills. Participating in meetings</span><br><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Organizational Support</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Following policies and procedures. Supporting Evergreen goals and values</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Judgment</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Exhibiting sound and accurate judgment</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Planning/ Organizing</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Prioritizing and planning work activities. Using time efficiently</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Professionalism</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Approaching others in a tactful manner. Reacting well under pressure Treating others with respect and consideration, regardless of their status or position. Accepting responsibility for own actions</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Quality/ Quantity</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Demonstrating accuracy and thoroughness. Monitoring own work to ensure quality. Completing work in a timely manner</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Safety and Security </span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\">- Observing safety and security procedures. Determining appropriate action beyond guidelines. Reporting potentially unsafe conditions. Using equipment and materials properly</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Adaptability</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Adapting to changes in the work environment. Ability to deal with frequent change, delays, or unexpected events</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Dependability</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Is consistently at work and on time.  Following instructions responds to management direction. Taking responsibility for own actions. Committing to long hours of work when necessary to reach goals.  Attending required staff meetings</span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-family: Lato, sans-serif; font-size: 13px\">Initiative</span></span><span style=\"font-family: Lato, sans-serif; font-size: 13px\"> - Volunteering readily; asking for and offering help when needed</span></p>\n<p><br></p>\n<p><em><span style=\"font-family: 'Arial',sans-serif\">Additional tasks not enumerated in this job description may be assigned. Reasonable requests by Management are considered valid job assignments.</span></em></p>",
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    "jobOpeningName": "Backcountry Guide",
    "departmentLabel": "Evergreen Backcountry Guides",
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    "minimumExperience": "Experienced",
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}