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    "ExternalDescriptionStr": "<p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span class=\"c211\" style=\"font-size: 12pt; line-height: 107%;\"><strong>Director, Production Services Application Support</strong></span></span></p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">At BNY, our culture allows us to run our company better and enables employees’ growth and success.&nbsp;</span><span lang=\"EN-GB\" style=\"font-size: 12pt; line-height: 107%;\">As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></span></p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN-GB\" style=\"font-size: 12pt; line-height: 107%;\">Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></span></p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN-GB\" style=\"font-size: 12pt; line-height: 107%;\">We’re seeking a future team member for the role of Production Services Application Lead to join our Execution Services (Fixed Income / FX) teams. This role is in New York</span></span></p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\"><strong>In this role, you’ll make an impact in the following ways:&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Operational discipline and risk reduction: Strengthen the incident, problem, change, and escalation management processes, reducing repeat issues, audit findings, control gaps, and operational risk.</span></span></p><p>&nbsp;</p></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Team and organizational leadership: continue to build and lead a high-performing global production services organization, with strong talent development, clear accountability, effective succession planning, and consistent execution across regions.</span></span></li><li><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Continuous improvement and automation and AI solutions: Drive productivity and service quality gains through automation, observability, process simplification, and proactive identification/remediation of systemic issues.</span></span></p><p>&nbsp;</p></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Establish stakeholder confidence and business partnership: Establish credibility with engineering, business, and operations stakeholders by providing clear governance, transparent communication, and dependable support for business-critical services.</span></span></li><li><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Service reliability and platform stability: You will be measured on improvement in availability, resiliency, SLA performance, incident reduction, and faster restoration of service for critical platforms.</span></span></p><p>&nbsp;</p></li></ul><p style=\"margin-left: 0.5in;\">&nbsp;</p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\"><strong>To be successful in this role, we’re seeking the following:&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 24px;\"><li><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Extensive leadership experience in global production services / application support, with responsibility for large-scale, mission-critical platforms across multiple regions, including follow-the-sun support models and geographically distributed teams.</span></span></p><p>&nbsp;</p></li><li><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Proven experience leading incident, problem, and change management functions, with a strong track record of improving platform stability, reducing recurring issues, and driving disciplined service recovery in high-pressure environments.</span></span></p><p>&nbsp;</p></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Deep technical and operational experience across production environments, including monitoring, observability, resiliency, automation, infrastructure, middleware, cloud, and application support within complex enterprise ecosystems.</span></span></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Demonstrated ability to lead senior stakeholders and drive strategic service improvements, including operating model transformation, governance, risk and control oversight, workforce planning, and execution against reliability, availability, and service performance objectives.</span></span></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Hands on experience with Windows and Linux Operating systems, SSSDLC &amp; CICD pipelines, messaging platforms including Kafka and MQ. JAVA, Python and other scripting languages.</span></span></li><li><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 12+ years of diverse experience in multiple areas of information technology required experience in the securities or financial services industry is a plus. Strong written and oral communication skills&nbsp;</span></span></li></ul><p><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\"><strong>At BNY, our culture speaks for itself, check out the latest BNY news at:</strong></span></span></p><p style=\"margin-bottom: 0in;\"><a href=\"https://www.bny.com/corporate/global/en/about-us/newsroom.html\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">BNY Newsroom</span></span></a></p><p style=\"margin-bottom: 0in;\"><a href=\"https://www.linkedin.com/company/bnyglobal/posts/?feedView=all\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">BNY LinkedIn&nbsp;</span></span></a></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 107%;\">&nbsp;<strong>Here’s a few of our recent awards:&nbsp;</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: rgb(34, 34, 34); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">America’s Most Innovative Companies, Fortune, 2025</span></span></li><li style=\"background-color: white; color: rgb(34, 34, 34); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">World’s Most Admired Companies, Fortune 2025</span></span></li><li style=\"background-color: white; color: rgb(34, 34, 34); line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">“Most Just Companies”, Just Capital and CNBC, 2025</span></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><br><span style=\"color: rgb(34, 34, 34); font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN\" style=\"font-size: 12pt;\"><strong>Our Benefits and Rewards:&nbsp;</strong></span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN-GB\" style=\"font-size: 12pt; line-height: 107%;\">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.&nbsp;</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"color: rgb(34, 34, 34); font-family: &quot;Times New Roman&quot;, serif;\"><span lang=\"EN\" style=\"font-size: 12pt; line-height: 107%;\">BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span></span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p><br><br>BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $200,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.&nbsp;<br>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.</p>",
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