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Data Center Support Technician

82492f85 Be81 40ce 8d7b B3a16956630b 19000101 000001 · CHANDLER, AZ, Chandler, AZ, US, Chandler, AZ · Remote · Active · $19–$21 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company82492f85 Be81 40ce 8d7b B3a16956630b 19000101 000001
TitleData Center Support Technician
Normalized title-
Department / team-
LocationCHANDLER, AZ, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$19–$21 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 82492f85 Be81 40ce 8d7b B3a16956630b 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in CHANDLER.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company82492f85 Be81 40ce 8d7b B3a16956630b 19000101 000001
Source48812573-0599-4af5-bdd9-b50b41347b2e
ATS providerADP Workforce Now Recruiting

Description

Position Summary The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays. Essential Job Functions Responsible for all aspects of physical security at the data center Video surveillance Access control administration Processing access requests Regular patrols Security policy enforcement Incident response Customer Support Primary point of contact for customer requests via phone, e-mail, and portal Processing requests and engage with subject matter experts as appropriate Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s Provide escort duties for H5 Telco’s and vendors as well as customer vendors Perform basic remote hand support duties on behalf of customers Primary focal point for incident management and escalations Facility Monitoring Monitor the health of building critical systems via BMS and visual inspection Power Cooling Fire systems Monitor the health of access control, camera surveillance and perimeter intrusion Monitor the health of critical IT systems Networks Servers Perform incident coordination on the event of significant incidents Initial response and dispatch of vendors Escalate to senior management Set up crisis ridge (if appropriate) Sent our advisories Coordinate restoration with on-site personnel Qualifications Education: Minimum two (2) year college degree preferred Experience: Excellent interpersonal and communication skills (written and oral) Familiar with physical security protocols Customer service experience IT system qualifications will be required if not already certified Skills and Abilities Competent in the use of Windows, MAC and IOS systems Organization and time management skills Must be a self-starter, able to work in a fast paced constantly changing environment Ability to work well in a team environment or independently with minimal supervision Comprehensive understanding of data center best practices is a bonus

Full job record

Job ID19e2e29302aca57e11e86e23aec883d01795ca09
Org ID30051ef6-ae81-4033-88d3-6424073a4539
Source ID48812573-0599-4af5-bdd9-b50b41347b2e
Board ID48812573-0599-4af5-bdd9-b50b41347b2e
Provideradp_workforcenow
Provider Job Key596030
TitleData Center Support Technician
Normalized Title—
Statusactive
Activeyes
Location TextCHANDLER, AZ, Chandler, AZ, US, Chandler, AZ
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionAZ
CityCHANDLER
Salary Raw19 To 21 (USD) Hourly
Salary Min19
Salary Max21
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82492f85-be81-40ce-8d7b-b3a16956630b&ccId=19000101_000001&lang=en_US&type=JS&jobId=596030&jwId=9201197871410_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82492f85-be81-40ce-8d7b-b3a16956630b&ccId=19000101_000001&lang=en_US&type=JS&jobId=596030&jwId=9201197871410_1
First Seen At2026-05-31 18:28:48Z
Last Seen At2026-06-06 13:03:32Z
Last Checked At2026-06-06 13:03:32Z
Last Changed At2026-06-06 13:03:32Z
Inactive At—
Source Posted At2026-05-12 00:55:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><p><strong><span style='font-family:\"Arial\",sans-serif;'>Position Summary</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Arial\",sans-serif;'>The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers&rsquo; facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Essential Job Functions</span></strong></p><ol style=\"list-style-type: decimal;\"><li><span style='font-family:\"Arial\",sans-serif;'>Responsible for all aspects of physical security at the data center</span><ol style=\"list-style-type: lower-alpha;\"><li><span style='font-family:\"Arial\",sans-serif;'>Video surveillance</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Access control administration</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Processing access requests</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Regular patrols</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Security policy enforcement</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Incident response</span></li></ol></li><li><span style='font-family:\"Arial\",sans-serif;'>Customer Support</span><ol style=\"list-style-type: lower-alpha;\"><li><span style='font-family:\"Arial\",sans-serif;'>Primary point of contact for customer requests via phone, e-mail, and portal</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Processing requests and engage with subject matter experts as appropriate</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA&rsquo;s</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Provide escort duties for H5 Telco&rsquo;s and vendors as well as customer vendors&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Perform basic remote hand support duties on behalf of customers</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Primary focal point for incident management and escalations</span></li></ol></li><li><span style='font-family:\"Arial\",sans-serif;'>Facility Monitoring</span><ol style=\"list-style-type: lower-alpha;\"><li><span style='font-family:\"Arial\",sans-serif;'>Monitor the health of building critical systems via BMS and visual inspection</span><ol style=\"list-style-type: lower-roman;\"><li><span style='font-family:\"Arial\",sans-serif;'>Power</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Cooling</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Fire systems</span></li></ol></li><li><span style='font-family:\"Arial\",sans-serif;'>Monitor the health of access control, camera surveillance and perimeter intrusion</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Monitor the health of critical IT systems</span><ol style=\"list-style-type: lower-roman;\"><li><span style='font-family:\"Arial\",sans-serif;'>Networks</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Servers</span></li></ol></li><li><span style='font-family:\"Arial\",sans-serif;'>Perform incident coordination on the event of significant incidents</span><ol style=\"list-style-type: lower-roman;\"><li><span style='font-family:\"Arial\",sans-serif;'>Initial response and dispatch of vendors</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Escalate to senior management</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Set up crisis ridge (if appropriate)</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Sent our advisories</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Coordinate restoration with on-site personnel</span></li></ol></li></ol></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Qualifications</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;'>Education:</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ol style=\"margin-bottom:0in;list-style-type: decimal;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;'>Minimum two (2) year college degree preferred&nbsp;</span></li></ol></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;'>Experience:&nbsp;</span></p><ol style=\"list-style-type: decimal;\"><li><span style='font-family:\"Arial\",sans-serif;'>Excellent interpersonal and communication skills (written and oral)</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Familiar with physical security protocols</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Customer service experience</span></li><li><span style='font-family:\"Arial\",sans-serif;'>IT system qualifications will be required if not already certified</span></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Arial\",sans-serif;'>Skills and Abilities</span></strong></p><ol style=\"list-style-type: decimal;\"><li><span style='font-family:\"Arial\",sans-serif;'>Competent in the use of Windows, MAC and IOS systems</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Organization and time management skills</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Must be a self-starter, able to work in a fast paced constantly changing environment</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Ability to work well in a team environment or independently with minimal supervision</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Comprehensive understanding of data center best practices is a 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