The Longboard [Sullivan's Island] | FLOOR MANAGER

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    "location": {
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      "state": "South Carolina",
      "postalCode": "29482",
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    "datePosted": "2025-05-18",
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    "description": "<p><span style=\"font-size: 22px\">THE LONGBOARD [SULLIVAN’S ISLAND] | <span style=\"font-weight: bold\">FLOOR MANAGER</span></span></p>\n<p><span style=\"font-size: 18px\"><br>FULL BENEFITS</span></p>\n<p><span>Complete HealthCare</span></p>\n<p><span>Dental Insurance</span></p>\n<p><span>Vision Insurance</span></p>\n<p><span>Accidental Death &amp; Dismemberment</span></p>\n<p><span>Life Insurance</span></p>\n<p><span>Paid Time Off </span></p>\n<p><em><span>[Full Time Qualification Required. Terms and Conditions Apply]</span></em></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><em><span>NO LATE NIGHTS<br>HOLIDAY CLOSURES [THANKSGIVING DAY &amp; CHRISTMAS DAY]</span></em></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">OUR EXCITING WORK ENVIRONMENT</span></p>\n<p><span style=\"font-size: 13px\">The Longboard [Sullivan’s Island} is the second iteration of the concept originally opened on St. John in the US Virgin Islands in 2015. Like its flagship, the SI location offers innovative and refined seafood-forward island fare, and a lively bar program featuring Caribbean-inspired craft cocktails. The laid-back lifestyle of Sullivan’s Island and St. John mesh perfectly to create a relaxed, coastal vibe in a vibrant setting. </span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">THE OPPORTUNITY </span></p>\n<p><span style=\"font-size: 13px\">The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys coaching and working alongside a large team to improve performance and increase retention. The Floor Manager helps lead the successful FOH operations and create an environment of fun, warm and relaxed hospitality. The right person will have excellent interpersonal skills to build rapport with employees and guests and be energetic and passionate about the restaurant industry with the ability to manage and inspire staff. The Floor Manager thrives in a fast-paced environment and understands what it takes to succeed in a dynamic restaurant. This person must have experience managing people.</span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">RESPONSIBILITIES</span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Lead the FOH staff in the successful operation of service while embodying the restaurant’s values and culture. </span></li>\n<li><br><span style=\"font-size: 13px\">Train, supervise and manage all FOH staff, direct work assignments and allocate tasks. Determine the systems to be used to maintain proper service standards.</span></li>\n<li><br><span style=\"font-size: 13px\">Monitor and encourage the development of staff skills. Enforce company policies, including policies relating to the conduct of staff. Appraise FOH staff productivity and efficiency. Evaluate employee performance, provide feedback to employees, and discipline employees as necessary. Help and inspire each employee to reach their greatest potential.</span></li>\n<li><br><span style=\"font-size: 13px\">Assist with candidate interviews, new-hire selection, and recommendations for hiring, firing, advancement, and promotion of FOH staff.</span></li>\n<li><br><span style=\"font-size: 13px\">Create a positive work environment for all FOH staff. Promote cohesive teamwork between all employees. Receive complaints or grievances from FOH staff and resolve disputes when they arise.</span></li>\n<li><br><span style=\"font-size: 13px\">Provide an extraordinary customer service experience by making good management decisions based on knowledge, training, and resources provided by the restaurant.</span></li>\n<li><br><span style=\"font-size: 13px\">Open and close the restaurant. </span></li>\n<li><br><span style=\"font-size: 13px\">Ensure compliance with operational standards, health department regulations and all federal/state/local laws. Always follow and enforce company policies and procedures.</span></li>\n<li><br><span style=\"font-size: 13px\">Communicate service standards, procedures, and systems to FOH staff. Ensure all staff is operating in strict accordance with the restaurant’s recipes and standards.</span></li>\n<li><br><span style=\"font-size: 13px\">Prepare and send daily reports at the end of each shift.</span></li>\n<li><br><span style=\"font-size: 13px\">Perform manager specific duties as assigned, including management of beer, liquor, and wine programs, scheduling, and staff education.</span></li>\n<li><br><span style=\"font-size: 13px\">Communicate with Head Chef and/or Chef on Duty about all kitchen-related issues, menu changes and updates relating to service.</span></li>\n<li><br><span style=\"font-size: 13px\">Control the flow of service.</span></li>\n<li><br><span style=\"font-size: 13px\">Deal with guest complaints as necessary.</span></li>\n<li><br><span style=\"font-size: 13px\">Develop business management and accounting skills by training with AGM and GM; prepare for the AGM role as the next position with the company.</span></li>\n<li><br><span style=\"font-size: 13px\">Perform other duties and responsibilities as required or requested.</span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">QUALIFICATIONS</span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Self-discipline, initiative, leadership ability, and outgoing nature</span><span style=\"font-size: 13px\">.</span></li>\n<li><br><span style=\"font-size: 13px\">Exceptional communication skills</span><span style=\"font-size: 13px\">.</span></li>\n<li><br><span style=\"font-size: 13px\">Strong computer skills</span><span style=\"font-size: 13px\">.</span></li>\n<li><br><span style=\"font-size: 13px\">Minimum 1-2 years of experience in a supervisory position for a full-service, high volume, casual dining restaurant or other food and beverage establishment with a similar capacity and clientele</span><span style=\"font-size: 13px\">.</span></li>\n<li><br><span style=\"font-size: 13px\">Ability to work flexible hours, including nights, weekends and holidays as needed</span><span style=\"font-size: 13px\">.</span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">WHO WE ARE</span></p>\n<p><span style=\"font-size: 13px\">We believe in living our values, some of which are: </span></p>\n<ul>\n<li><br><span style=\"font-size: 13px\">Without integrity, all else fails. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe in the ongoing training and development of our staff and see it as a worthy investment in the future of the company. </span></li>\n<li><br><span style=\"font-size: 13px\">Without creativity, there is no innovation. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe that only a happy and professional staff can give the level of personal service we demand. </span></li>\n<li><br><span style=\"font-size: 13px\">We believe in providing legendary service – the unique and powerful sort of personal care and attention that our guests tell stories about. </span></li>\n<li><br><span style=\"font-size: 13px\">We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously. </span></li>\n</ul>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">COMPENSATION AND BENEFITS</span></p>\n<p><span style=\"font-size: 13px\">We offer competitive pay and a comprehensive benefits package. We encourage our employees to grow and learn and offer many opportunities for personal and career development.</span></p>\n<p><span style=\"font-size: 13px\"> </span></p>\n<p><span style=\"font-size: 18px\">EQUAL OPPORTUNITY EMPLOYER</span></p>\n<p><span style=\"color: #222222; font-size: 13px\">The Longboard [Sullivan’s Island] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.</span></p>",
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