Product Manager – Policy Administration

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  "Title": "Product Manager – Policy Administration",
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          "Code": "IA",
          "Name": "Iowa"
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          "Code": "USA",
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  "MatchScore": 1,
  "PostedDate": "2026-06-03T13:42:49.298Z",
  "JobCategoryName": "Insurance Operations",
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  "BriefDescription": "As a Product Manager – Policy Administration, you will be responsible for leading the evolution of customer service and policy administration technology platforms, serving as the voice of both customers and internal service teams while driving continuous improvement across service technologies such as IVR, CCaaS, CRM, chat, digital self-service, and knowledge management tools. This role will work closely with Administration, Sales & Marketing, IT, Customer Experience, Training, Product Owners, Business Analysts, Subject Matter Experts, and vendor partners to ensure technology capabilities align with business strategy, customer expectations, operational efficiency, and service excellence.",
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  "RequisitionNumber": "PRODU002567"
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