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Customer Strategy Manager

Quartile · Remote (United States), United States · Remote · Active · $70,000 / year · Rippling ATS

Job facts

FieldValue
CompanyQuartile
TitleCustomer Strategy Manager
Normalized title-
Department / teamCustomer Strategy: Account Management
LocationUnited States
Work modelRemote / Remote
Employment typeContract
Salary$70,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-01-27 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Quartile.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Customer Strategy: Account Management.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyQuartile
Sourced401ac10-d1a2-4d08-91c3-a1ce7d5bf5f9
ATS providerRippling ATS

Description

company WHO WE ARE: Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers. Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. role OVERVIEW: We’re looking for a Customer Strategy Manager to join our rapidly growing Customer Strategy team. As a Customer Strategy Manager, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. This role will manage Quartile’s partnership across mid-market accounts, including responsibility for communication, strategy, and serving as a thought leader. The Customer Strategy Manager candidate is an intelligent, motivated person that enjoys working with clients to solve business challenges. REQUIREMENTS: 3+ years of experience working with small to medium sized businesses in a client facing role A proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry) Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms, etc. Talented presenter with ability to captivate an audience and leverage data to tell a story Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results PREFERRED QUALIFICATIONS: Background in the e-commerce or retail industry Experience working with digital marketing platforms and channels - Google Analytics, Bing, Facebook, Amazon ads Google AdWords or Google Analytics certification Amazon certification Experience in a fast-paced, startup environment Experience in the advertising/ad tech industry WHAT YOU’LL DO: Maintain direct ownership of 15+ key mid-market accounts - monitoring KPIs, diagnosing underperformance, and building data-backed optimization recommendations. Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client Analyze key metrics of online marketing campaigns and present key findings and insights to clients Oversee client performance, collaborating with strategists to make optimizations to paid marketing campaigns Prepare client reporting and quarterly business reviews to align Quartile value and client expectations Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail . Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams Be a Quartile product expert by attending product training and roadmap sessions Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process BENEFITS: Comprehensive Insurance Coverage 401K Plan with Employer Match Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Short Summer Fridays) Company Laptop + additional tech accessories The base pay for this position is targeted at $70,000 per year. Actual compensation will be determined based on experience, skills, and location. This position may also be eligible for additional incentive compensation and benefits, subject to company policy.

Full job record

Job ID19aa7c709aeeba3618d2fe527e1cbf8e4ad7f1c3
Org ID41aec0f1-a1ed-4ea4-9384-83b5c41c58e8
Source IDd401ac10-d1a2-4d08-91c3-a1ce7d5bf5f9
Board IDd401ac10-d1a2-4d08-91c3-a1ce7d5bf5f9
Providerrippling
Provider Job Key7a9db283-d09a-4864-9ed5-25a9b413a44a
TitleCustomer Strategy Manager
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Statusactive
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Location TextRemote (United States), United States
DepartmentCustomer Strategy: Account Management
Team—
Employment Typecontract
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region—
City—
Salary Rawbase pay for this position is targeted at $70,000 per year
Salary Min70,000
Salary Max—
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/careers-quartile/jobs/7a9db283-d09a-4864-9ed5-25a9b413a44a
Apply URLhttps://ats.rippling.com/careers-quartile/jobs/7a9db283-d09a-4864-9ed5-25a9b413a44a
First Seen At2026-05-29 07:16:07Z
Last Seen At2026-06-06 08:45:07Z
Last Checked At2026-06-06 08:45:07Z
Last Changed At2026-06-06 08:45:07Z
Inactive At—
Source Posted At2026-01-27 17:04:58Z
Source Updated At—
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;font-size:11pt;white-space:pre-wrap;\">OVERVIEW:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">We’re looking for a Customer Strategy Manager to join our rapidly growing Customer Strategy team. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">As a Customer Strategy Manager, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. This role will manage Quartile’s partnership across mid-market accounts, including responsibility for communication, strategy, and serving as a thought leader.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The Customer Strategy Manager candidate is an intelligent, motivated person that enjoys working with clients to solve business challenges.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;font-size:11pt;white-space:pre-wrap;\">REQUIREMENTS:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">3+ years of experience working with small to medium sized businesses in a client facing role</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">A proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry)</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms, etc.</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Talented presenter with ability to captivate an audience and leverage data to tell a story</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;font-size:11pt;white-space:pre-wrap;\">PREFERRED QUALIFICATIONS:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Background in the e-commerce or retail industry</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Experience working with digital marketing platforms and channels - Google Analytics, Bing, Facebook, Amazon ads</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Google AdWords or Google Analytics certification</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Amazon certification</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Experience in a fast-paced, startup environment</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Experience in the advertising/ad tech industry</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;font-size:11pt;white-space:pre-wrap;\">WHAT YOU’LL DO:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Maintain direct ownership of 15+ key mid-market accounts</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;- </span><span style=\"white-space:pre-wrap;\">monitoring KPIs, diagnosing underperformance, and building data-backed optimization recommendations.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Analyze key metrics of online marketing campaigns and present key findings and insights to clients</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Oversee client performance, collaborating with strategists to make optimizations to paid marketing campaigns</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Prepare client reporting and quarterly business reviews to align Quartile value and client expectations</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail</span><span style=\"font-size:11pt;white-space:pre-wrap;\">.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Be a Quartile product expert by attending product training and roadmap sessions</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.)</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;white-space:pre-wrap;\">BENEFITS:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Comprehensive Insurance Coverage</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">401K Plan with Employer Match</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Short Summer Fridays)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Company Laptop +&nbsp;additional&nbsp;tech accessories</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The base pay for this position is targeted at $70,000 per year. </span><span style=\"white-space:pre-wrap;\">Actual compensation will be determined based on experience, skills, and location. This position may also be eligible for additional incentive compensation and benefits, subject to company policy.</span></li></ul>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(255,153,0);background-color:white;font-size:11pt;white-space:pre-wrap;\">WHO WE ARE:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(29,28,29);font-size:11pt;white-space:pre-wrap;\">Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.</span></p>"
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GET https://api.bluedoor.sh/job-postings/v1/jobs/19aa7c709aeeba3618d2fe527e1cbf8e4ad7f1c3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/41aec0f1-a1ed-4ea4-9384-83b5c41c58e8JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/d401ac10-d1a2-4d08-91c3-a1ce7d5bf5f9JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/19aa7c709aeeba3618d2fe527e1cbf8e4ad7f1c3/eventsJSON

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