The Brew Brothers Host/ess

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    "Id": "85143",
    "Title": "The Brew Brothers Host/ess",
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    "Category": "Food and Beverage & Culinary",
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    "JobFunction": "Host",
    "JobSchedule": "Part time",
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        "LocationName": "Isle of Capri Casino Hotel Boonville"
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    "ExternalDescriptionStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>POSITION SUMMARY</u></strong></span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">The employee in this position is responsible for providing superior service to both internal and external guests. Seats patrons in a professional and timely manner, assuring they have an outstanding dining experience.&nbsp;</span></span></p>",
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    "ExternalQualificationsStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>JOB QUALIFICATIONS</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">A high school diploma or GED, and one-year restaurant experience equivalent preferred.</span></span></p></li><li><p>Proficient math and cashiering skills.</p></li></ul>",
    "InternalQualificationsStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>JOB QUALIFICATIONS</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">A high school diploma or GED, and one-year restaurant experience equivalent preferred.</span></span></p></li><li><p>Proficient math and cashiering skills.</p></li></ul>",
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    "ExternalResponsibilitiesStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>JOB DUTIES AND RESPONSIBILITIES</u></strong></span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">The following statements are intended as general examples of the duties of this position and are not all-inclusive.&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Answering phone, greeting customers, keeping track of seat availability in restaurant and ensuring rotation of server’s sections per departmental plan.</span></span></p></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Responsible for greeting customers in a friendly and timely manner, addressing them by name whenever possible.</span></span></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Knowledgeable in menu and any specials informing guests as seated.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Must wear black, slip resistant shoes at all times. Clean and professional appearance.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Assists wait staff/busser as needed.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Responsible for maintaining clean and organized host area and assists in maintaining side stations and resetting tables.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to recognize an intoxicated guest and handle according to company and state rules and regulations.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Knowledge and demonstration of workplace safety procedures. Completes all company-required training within designated time frames</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Comply with our drug &amp; alcohol-free workplace. Subject to post offer, for cause and post-accident drug tests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Other duties as assigned.</span></span></p></li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>WORKING CONDITIONS/ESSENTIAL FUNCTIONS</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to use all equipment associated with the position including, but not limited to,&nbsp;</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">serving trays, cash register systems, telephone, clearly and effectively, and cleaning equipment.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to communicate effectively with internal and external guests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to perform assigned job duties in an interruptive environment under frequent time pressures.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to move effectively and efficiently around restaurant, between chairs, tables and guests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Walking/Standing 100% of which 15% is bending/lifting (up to 20lbs)</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Restaurant/Casino environment--exposed to varied levels of smoke, lights, noise, and temperatures.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Report to work in a neat and clean uniform, with slip resistant shoes. Well-groomed hair and personal hygiene are essential.</span></span></p></li></ul>",
    "InternalResponsibilitiesStr": "<p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>JOB DUTIES AND RESPONSIBILITIES</u></strong></span></span></p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">The following statements are intended as general examples of the duties of this position and are not all-inclusive.&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Answering phone, greeting customers, keeping track of seat availability in restaurant and ensuring rotation of server’s sections per departmental plan.</span></span></p></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Responsible for greeting customers in a friendly and timely manner, addressing them by name whenever possible.</span></span></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Knowledgeable in menu and any specials informing guests as seated.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Must wear black, slip resistant shoes at all times. Clean and professional appearance.&nbsp;</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Assists wait staff/busser as needed.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Responsible for maintaining clean and organized host area and assists in maintaining side stations and resetting tables.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to recognize an intoxicated guest and handle according to company and state rules and regulations.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Knowledge and demonstration of workplace safety procedures. Completes all company-required training within designated time frames</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Comply with our drug &amp; alcohol-free workplace. Subject to post offer, for cause and post-accident drug tests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Other duties as assigned.</span></span></p></li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong><u>WORKING CONDITIONS/ESSENTIAL FUNCTIONS</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to use all equipment associated with the position including, but not limited to,&nbsp;</span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">serving trays, cash register systems, telephone, clearly and effectively, and cleaning equipment.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to communicate effectively with internal and external guests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to perform assigned job duties in an interruptive environment under frequent time pressures.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to move effectively and efficiently around restaurant, between chairs, tables and guests.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Walking/Standing 100% of which 15% is bending/lifting (up to 20lbs)</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Restaurant/Casino environment--exposed to varied levels of smoke, lights, noise, and temperatures.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Report to work in a neat and clean uniform, with slip resistant shoes. Well-groomed hair and personal hygiene are essential.</span></span></p></li></ul>",
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