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    "requisitionDescription": "<p data-pasted=\"true\"><strong>PURPOSE:</strong>&nbsp; To ensure prompt, friendly, courteous customer service, accurate cash handling, store security and smooth store operations during designated shifts</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong><u>RESPONSIBLILTIES:</u></strong></p><p><strong>&nbsp;</strong></p><ol><li><strong>CUSTOMER SERVICE&nbsp;</strong><ul><li>Help customers find product locations, assist customers with carry-out if possible, or otherwise provide customer service that requires mobility in the store.</li><li>Answer customer questions and complaints, or refer to appropriate staff.</li><li>Issue credits to customers for returned items and ensure that returns are properly disposed of.</li><li>Help customers with Buying Club orders</li><li>Help customers with placing special orders&nbsp;</li><li>Hand out promotional and educational materials.</li><li>Answer phones by third ring.</li><li>Maintain store in clean, orderly condition during shift.&nbsp;</li><li>See that spills and other hazardous conditions are cleaned up promptly.</li></ul></li></ol><p>&nbsp;</p><ol start=\"2\"><li><strong>FRONT END ADMINISTRATION</strong><ul><li>Cover Floor Staff breaks on register.</li><li>Provide change for Floor Staff as needed from the safe.</li><li>Stock checkout stands with register supplies (bags, register tape, pens, etc.) and inform Operations Manager of low supplies.</li><li>Assist Operations Manager with notifying Floor Staff of price changes and specials and all changes in store policies and procedures affecting cashiering.</li><li>Coordinate Floor Staff stocking/cleaning when there are no customers to check out.</li><li>Find staff to fill in last minute holes in schedule.</li></ul></li></ol><p>&nbsp;</p><ol start=\"3\"><li><strong>ALL STORE&nbsp;</strong><ul><li>Deal with shoplifters, disorderly customers, and medical emergencies following established procedures. &nbsp;</li><li>Properly communicate between shift Floor Managers and department heads. &nbsp;(Emails, IOUS, special situations.)</li><li>Maintain the exterior of the store sweeping, trash, and snow removal as needed.</li><li>Trouble shoot equipment breakdowns during shift, following established procedures. &nbsp;</li><li>Perform routine maintenance tasks as needed during shift. &nbsp;</li></ul></li></ol><p>&nbsp;</p><p>&nbsp;</p><ol start=\"4\"><li><strong>SUPERVISION ASSISTANCE</strong><ul><li>Train Floor Staff designated by Operations Manager.<ol><li>Take trainees on tour of store, explains departments.</li><li>Review Floor Staff manual with trainee. <em>(future goal)</em></li><li>Schedule practice time on registers in training mode. <em>(future goal)</em></li><li>Work with trainees on regular register shifts.</li><li>Assist with typing or updating training manual as needed. <em>(future goal)</em></li></ol></li><li>Give input to Operations Manager on Floor Staff evaluations.</li></ul></li></ol><p>&nbsp;</p><p>&nbsp;</p><ol start=\"5\"><li><strong>OTHER RESPONSIBILITIES</strong><ul><li>Attend Shift Supervisor meetings, department meetings and storewide meetings.</li></ul></li></ol><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>Experience serving the public, handling multiple demands while staying calm.</li><li>Ability to project an outgoing, friendly personality.</li><li>Communications skills: &nbsp;good listening, clear instructions.</li><li>Familiarity with natural foods.</li><li>Attention to detail, accuracy.</li><li>Willingness to work one weekend day and some evenings.</li><li>Regular, predictable attendance.</li><li>At least 6 months experience at the store</li><li>Ability to lead</li><li>Demonstrates the ability to handle multiple demands</li><li>Ability to give clear instructions</li><li>Willingness and ability to learn and grow to the meet the changing requirements of the job.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>PURPOSE:</strong>&nbsp; To prepare attractive, healthy dishes for natural foods deli and assist Chef in coordinating kitchen operations, to help meet department goals for sales, margin, labor and customer service.</p><p>&nbsp;</p><p><strong>STATUS:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Reports to Chef or <strong>Shift Supervisor in their absence.</strong></p><p>&nbsp;</p><p><strong><u>RESPONSIBILITIES:</u></strong></p><p><strong>&nbsp;</strong></p><ol><li><strong>FOOD PREPARATION</strong></li><li>Prepare deli offerings following specifications of Chef.</li></ol><p>&nbsp;</p><ol start=\"2\" type=\"I\"><li><strong>DEPARTMENT MAINTENANCE</strong></li></ol><ol><li>Maintains hot &amp; cold lines.</li><li>Pull old or low-quality items, record and properly dispose of them, following established procedures.</li><li>Maintain kitchen and retail display areas in sanitary and orderly condition, following guidelines set by Chef or Shift Supervisor in their absence.</li><li>Clean up spills, take out trash as needed.</li><li>Follow safety, storage and labeling procedures.</li><li>Advise Chef of equipment repair and replacement needs. &nbsp;</li></ol><p>&nbsp;</p><ol start=\"3\" type=\"I\"><li><strong>OTHER RESPONSIBILITIES</strong></li></ol><ol><li>Ensure high standards of customer service to assist customers and co-workers.</li><li>Attend department and storewide meetings.</li><li>Maintain professional demeanor, including clean &amp; neat attire.</li><li>Perform other tasks assigned by Chef or Shift Supervisor in their absence.</li></ol><p><strong>&nbsp;</strong></p><p><strong><u>QUALIFICATIONS:</u></strong></p><p><strong>&nbsp;</strong></p><p><strong>REQUIRED:</strong></p><ul><li>Ability to follow through on commitments.</li><li>Ability to handle multiple demands.</li><li>Ability to take instructions.</li><li>Organized, attention to detail.</li><li>Ability to lift 50 lbs.</li><li>Manual dexterity with hazardous equipment.</li><li>Ability to stand for long periods.</li><li>Ability to work in close quarters with other people.</li><li>Regular, predictable attendance.</li><li>Willingness and ability to learn and grow to meet the changing requirements of the job.</li></ul><p><strong>DESIRED:</strong></p><ul><li>Experience cooking for deli, restaurant, or catering.</li><li>Working knowledge of natural, organic, vegetarian and other specialty cuisines, with understanding of various dietary restrictions.</li></ul><p>&nbsp;</p><p>&nbsp;</p>\n",
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