Manager, Service Design

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  "Id": "f5bab686-9de6-4f4a-bbc9-1aacaa1da3b5",
  "Title": "Manager, Service Design",
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          "Code": "BC",
          "Name": "British Columbia"
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          "Code": "CAN",
          "Name": "Canada"
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  "MatchScore": 1,
  "PostedDate": "2026-04-22T21:45:35.242Z",
  "JobCategoryName": "Business Leader",
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  "BriefDescription": "As the Manager, Service Design, you will play a critical leadership role in shaping, influencing, and improving end‑to‑end member and employee experiences across Vancity’s products, services, and channels. You will provide functional leadership for the service design practice across the organization, applying human‑centred design methodologies to understand member needs, map journeys, identify systemic pain points, and design and test solutions that inform strategic priorities at both the line‑of‑business and enterprise level.",
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  "RequisitionNumber": "MANAG007282"
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