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IT Support Specialist

06c001b7 4190 429f A7c9 066fe6eab95e 19000101 000001 · Park City, UT, US, Park City, UT · Hybrid · Deleted · $60,000–$80,000 / year · ADP Workforce Now Recruiting

Job facts

Field	Value
Company	06c001b7 4190 429f A7c9 066fe6eab95e 19000101 000001
Title	IT Support Specialist
Normalized title	-
Department / team	-
Location	Park City, UT, United States
Work model	Hybrid / Hybrid
Employment type	Full Time
Salary	$60,000–$80,000 / year
Status	deleted
ATS provider	ADP Workforce Now Recruiting
Posted / first seen	2026-05-20 / 2026-05-31
Changed / last seen	2026-06-04 / 2026-06-02

Related slices

Page	What it contains	Open
Company jobs	Active postings from 06c001b7 4190 429f A7c9 066fe6eab95e 19000101 000001.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through ADP Workforce Now Recruiting.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Park City.	Open
Work model jobs	Active Hybrid postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	06c001b7 4190 429f A7c9 066fe6eab95e 19000101 000001
Source	7a018bf0-0626-41d2-80eb-6358624d9ab7
ATS provider	ADP Workforce Now Recruiting

Description

JOB DESCRIPTION IT SUPPORT SPECIALIST CLASSIFICATION Year-round; Full-time FLSA Exempt REPORTS TO Director of Technology LOCATION Park City, UT TRAVEL SALARY $60k-$80k BENEFITS 401k with 4% company match; medical and dental benefits; pet insurance; generous flexible time off; access to athlete gym; staff lunch on Thursdays; hybrid work schedule U.S. Ski & Snowboard is seeking an IT Support Specialist. This is a full-time, beneficial position eligible for our full benefits package including medical insurance and retirement. For inquiries or help with your application, please email [email protected]. SUMMARY / OBJECTIVE US Ski & Snowboard is seeking an IT Support Specialist to join our collaborative IT team. This role is intended to provide operational support across end-user computing, endpoint management, systems administration, and day-to-day IT operations while serving as a strong backup and support resource for the current Systems Administrator. This position combines Tier 1-2 help desk responsibilities with systems administration duties in a fast-paced and highly collaborative environment. The ideal candidate is technically capable, adaptable, service-oriented, and comfortable supporting users across a broad range of technologies and operational needs. The role is designed for someone with strong IT fundamentals who can operate independently, communicate effectively with staff at all levels, and contribute across multiple areas of infrastructure and support operations. About Us : U.S. Ski & Snowboard is committed to lead, encourage, and support athletes in achieving excellence and making the United States of America the Best in the World in Olympic skiing and snowboarding. We are committed to fostering, cultivating and maintaining a culture of diversity, equity, and inclusion by creating an environment in which diversity is valued, equity is striven for, and inclusion is embraced. ROLES & RESPONSIBILITIES End-User Support & IT Operations Manage Tier 1-2 help desk tickets and escalations across the organization. Troubleshoot hardware, software, networking, conferencing, and access-related issues. Support onboarding and offboarding activities including device setup, account provisioning, and access management. Maintain and audit IT inventory and lifecycle management processes. Coordinate procurement activities with approved vendors. Assist with software licensing management, renewals, and audit preparation. Maintain IT support documentation and internal knowledge base resources. Provide responsive support in a dynamic environment with shifting priorities and ad hoc requests. Endpoint & Mobile Device Management Administer and maintain the organization’s MDM platform. Support Windows, macOS, and iOS device management across the environment. Configure device enrollment, compliance policies, application deployment, patch management, and endpoint security baselines. Monitor endpoint health, remediation activities, and operational compliance. Support zero-touch deployment and automated provisioning workflows. Assist with mobile device troubleshooting and telecom support. Support Zoom Phone and related communication platforms. Identity & Access Management Administer Microsoft 365 and Google Workspace environments. Manage user lifecycle processes including onboarding, offboarding, permissions, and role-based access. Configure and support SSO, MFA, conditional access, and identity provisioning services. Troubleshoot authentication, federation, and account access issues. Cybersecurity & Compliance Monitor and respond to endpoint security alerts, suspicious activity, and operational security incidents. Support vulnerability remediation, patch compliance, and endpoint protection initiatives. Maintain and support endpoint detection and response tooling including SentinelOne. Participate in incident response and root cause analysis activities. Support security standards, operational procedures, and compliance initiatives. Assist with protection of sensitive organizational data including PHI, PII, and donor information. Support security awareness initiatives and user education efforts. Conduct periodic security audits and assist with system hardening activities. Systems Administration Provide operational support for cloud, SaaS, and on-premise systems. Assist with management of on-premise server infrastructure including OS patching, firmware updates, hypervisor maintenance, and capacity planning. Support regular patching activities across servers, endpoints, and network devices. Administer secure file access solutions and endpoint connectivity technologies. Support scripting and automation efforts using PowerShell or Bash where applicable. Assist with backups, disaster recovery testing, and system monitoring solutions. Support and troubleshoot hybrid conferencing environments including Zoom Rooms and Microsoft Teams Rooms. Manage office printers, multifunction devices, and related peripherals. Document infrastructure, workflows, technical procedures, and operational runbooks. Network Administration Support core network infrastructure including VLAN segmentation, DNS, DHCP, wireless networking, and routing policies. Assist with Zero Trust Network Access administration and endpoint policy enforcement. Monitor network performance and troubleshoot connectivity issues. Support wireless access point management and guest network operations. Building Technology & Access Control Support Support building operations technologies including access control systems, security cameras, and facility management platforms. Provide backup support for facilities-related access administration. Assist with employee access card management and operational building systems support as needed. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES & EXPERIENCE Required Qualifications 3–5 years of experience in IT support, systems administration, or infrastructure support roles. Strong troubleshooting skills across macOS, Windows, and mobile devices. Experience supporting Microsoft 365 and Google Workspace environments. Working knowledge of networking fundamentals including VLANs, DNS, DHCP, and wireless networking. Familiarity with cybersecurity best practices, endpoint security, and access management concepts. Experience working within ticketing systems and IT operational workflows. Strong communication skills and ability to support non-technical users professionally. Comfortable operating in a fast-paced, collaborative environment with changing priorities. Preferred Qualifications Experience with: Microsoft Office 365 Google Workspace MDM platforms Zendesk or similar ticketing systems Zoom Phone or VoIP platforms Sentinel One or other EDR solutions Zoom Rooms or Microsoft Teams Rooms Zero Trust Network Access and VPN Azure, AWS, GCP, or Cloudflare environments Exposure to PowerShell, Bash, or automation scripting. Relevant certifications such as: CompTIA Security+ Microsoft MS-102 ITIL Cloudflare certifications Desired Attributes Service-oriented and approachable with strong interpersonal skills. Adaptable and comfortable managing shifting priorities and urgent requests. Strong organizational skills and attention to detail. Collaborative mindset with willingness to support multiple operational areas. Self-motivated with strong troubleshooting and problem-solving abilities. This position is intended to serve as an operationally focused IT Support Specialist role that complements and supports the Systems Administrator function while helping maintain continuity across endpoint management, user support, infrastructure operations, and organizational IT services. WORK ENVIRONMENT & REPORTING Reports to the Director of Technology and collaborates closely with a small, highly collaborative IT team. Hybrid work environment with approximately 4 days onsite per week. Occasional onsite support required for infrastructure, facilities systems, and organizational events. Participation in shared on-call support rotation for critical incidents and outages may be required. U.S. SKI AND SNOWBOARD EEO STATEMENT U.S. Ski & Snowboard is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. U.S. Ski & Snowboard's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Full job record

Job ID	1979d49d53c672f609866f7e6a59e9c234cf6ce2
Org ID	6b690a28-0c79-492e-bf82-10350606b1bd
Source ID	7a018bf0-0626-41d2-80eb-6358624d9ab7
Board ID	7a018bf0-0626-41d2-80eb-6358624d9ab7
Provider	adp_workforcenow
Provider Job Key	551000
Title	IT Support Specialist
Normalized Title	—
Status	deleted
Active	no
Location Text	Park City, UT, US, Park City, UT
Department	—
Team	—
Employment Type	full_time
Workplace Type	hybrid
Remote Policy	hybrid
Country	United States
Region	UT
City	Park City
Salary Raw	60000.00 To 80000.00 (USD) Annually
Salary Min	60,000
Salary Max	80,000
Salary Currency	USD
Salary Period	year
Source URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=06c001b7-4190-429f-a7c9-066fe6eab95e&ccId=19000101_000001&lang=en_US&type=JS&jobId=551000&jwId=9200958623659_1
Apply URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=06c001b7-4190-429f-a7c9-066fe6eab95e&ccId=19000101_000001&lang=en_US&type=JS&jobId=551000&jwId=9200958623659_1
First Seen At	2026-05-31 18:37:23Z
Last Seen At	2026-06-02 08:42:00Z
Last Checked At	2026-06-04 08:37:27Z
Last Changed At	2026-06-04 08:37:27Z
Inactive At	2026-06-04 08:37:27Z
Source Posted At	2026-05-20 19:29:00Z
Source Updated At	—
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    "requisitionDescription": "<div><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\" data-pasted=\"true\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(73, 73, 73); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">JOB DESCRIPTION</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(73, 73, 73); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">IT SUPPORT SPECIALIST<span style=\"white-space: pre;\">&nbsp;</span></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">CLASSIFICATION&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Year-round; Full-time&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">FLSA&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Exempt</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">REPORTS TO&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Director of Technology</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">LOCATION&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Park City, UT</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">TRAVEL</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;&lt;5%</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">SALARY&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">$60k-$80k</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">BENEFITS</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;401k with 4% company match; medical and dental benefits; pet insurance; generous flexible time off; access to athlete gym; staff lunch on Thursdays; hybrid work schedule</span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">U.S. Ski &amp; Snowboard is seeking an IT Support Specialist.&nbsp;</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This is a full-time, beneficial position eligible for our full benefits package including medical insurance and retirement. For inquiries or help with your application, please email [email protected].</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">SUMMARY / OBJECTIVE&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">US Ski &amp; Snowboard is seeking an IT Support Specialist to join our collaborative IT team. This role is intended to provide operational support across end-user computing, endpoint management, systems administration, and day-to-day IT operations while serving as a strong backup and support resource for the current Systems Administrator.</span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This position combines Tier 1-2 help desk responsibilities with systems administration duties in a fast-paced and highly collaborative environment. The ideal candidate is technically capable, adaptable, service-oriented, and comfortable supporting users across a broad range of technologies and operational needs.</span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The role is designed for someone with strong IT fundamentals who can operate independently, communicate effectively with staff at all levels, and contribute across multiple areas of infrastructure and support operations.</span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">About Us</span><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">:</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">U.S. Ski &amp; Snowboard is committed to lead, encourage, and support athletes in achieving excellence and making the United States of America the Best in the World in Olympic skiing and snowboarding. &nbsp;We are committed to fostering, cultivating and maintaining a culture of diversity, equity, and inclusion by creating an environment in which diversity is valued, equity is striven for, and inclusion is embraced.</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">ROLES &amp; RESPONSIBILITIES</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">End-User Support &amp; IT Operations</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manage Tier 1-2 help desk tickets and escalations across the organization.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Troubleshoot hardware, software, networking, conferencing, and access-related issues.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support onboarding and offboarding activities including device setup, account provisioning, and access management.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Maintain and audit IT inventory and lifecycle management processes.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Coordinate procurement activities with approved vendors.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with software licensing management, renewals, and audit preparation.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Maintain IT support documentation and internal knowledge base resources.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Provide responsive support in a dynamic environment with shifting priorities and ad hoc requests.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Endpoint &amp; Mobile Device Management</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Administer and maintain the organization&rsquo;s MDM platform.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support Windows, macOS, and iOS device management across the environment.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Configure device enrollment, compliance policies, application deployment, patch management, and endpoint security baselines.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Monitor endpoint health, remediation activities, and operational compliance.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support zero-touch deployment and automated provisioning workflows.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with mobile device troubleshooting and telecom support.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support Zoom Phone and related communication platforms.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Identity &amp; Access Management</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Administer Microsoft 365 and Google Workspace environments.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manage user lifecycle processes including onboarding, offboarding, permissions, and role-based access.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Configure and support SSO, MFA, conditional access, and identity provisioning services.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Troubleshoot authentication, federation, and account access issues.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Cybersecurity &amp; Compliance</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Monitor and respond to endpoint security alerts, suspicious activity, and operational security incidents.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support vulnerability remediation, patch compliance, and endpoint protection initiatives.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Maintain and support endpoint detection and response tooling including SentinelOne.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Participate in incident response and root cause analysis activities.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support security standards, operational procedures, and compliance initiatives.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with protection of sensitive organizational data including PHI, PII, and donor information.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support security awareness initiatives and user education efforts.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Conduct periodic security audits and assist with system hardening activities.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Systems Administration</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Provide operational support for cloud, SaaS, and on-premise systems.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with management of on-premise server infrastructure including OS patching, firmware updates, hypervisor maintenance, and capacity planning.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support regular patching activities across servers, endpoints, and network devices.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Administer secure file access solutions and endpoint connectivity technologies.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support scripting and automation efforts using PowerShell or Bash where applicable.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with backups, disaster recovery testing, and system monitoring solutions.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support and troubleshoot hybrid conferencing environments including Zoom Rooms and Microsoft Teams Rooms.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manage office printers, multifunction devices, and related peripherals.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Document infrastructure, workflows, technical procedures, and operational runbooks.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Network Administration</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support core network infrastructure including VLAN segmentation, DNS, DHCP, wireless networking, and routing policies.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with Zero Trust Network Access administration and endpoint policy enforcement.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Monitor network performance and troubleshoot connectivity issues.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support wireless access point management and guest network operations.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Building Technology &amp; Access Control Support</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Support building operations technologies including access control systems, security cameras, and facility management platforms.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Provide backup support for facilities-related access administration.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Assist with employee access card management and operational building systems support as needed.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">OTHER DUTIES</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">ESSENTIAL FUNCTIONS</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">COMPETENCIES &amp; EXPERIENCE</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Required Qualifications</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">3&ndash;5 years of experience in IT support, systems administration, or infrastructure support roles.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Strong troubleshooting skills across macOS, Windows, and mobile devices.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Experience supporting Microsoft 365 and Google Workspace environments.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Working knowledge of networking fundamentals including VLANs, DNS, DHCP, and wireless networking.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Familiarity with cybersecurity best practices, endpoint security, and access management concepts.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Experience working within ticketing systems and IT operational workflows.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Strong communication skills and ability to support non-technical users professionally.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Comfortable operating in a fast-paced, collaborative environment with changing priorities.</span></p></li></ul><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Preferred Qualifications</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Experience with:</span></p><ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px; font-size: initial;\"><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Microsoft Office 365</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Google Workspace</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">MDM platforms</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Zendesk or similar ticketing systems</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Zoom Phone or VoIP platforms</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Sentinel One or other EDR solutions</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Zoom Rooms or Microsoft Teams Rooms</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Zero Trust Network Access and VPN</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Azure, AWS, GCP, or Cloudflare environments</span></p></li></ul></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Exposure to PowerShell, Bash, or automation scripting.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Relevant certifications such as:</span></p><ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px; font-size: initial;\"><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">CompTIA Security+</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Microsoft MS-102</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">ITIL</span></p></li><li dir=\"ltr\" style=\"list-style-type: circle; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Cloudflare certifications</span></p></li></ul></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&nbsp;Desired Attributes</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Service-oriented and approachable with strong interpersonal skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Adaptable and comfortable managing shifting priorities and urgent requests.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Strong organizational skills and attention to detail.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Collaborative mindset with willingness to support multiple operational areas.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Self-motivated with strong troubleshooting and problem-solving abilities.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; margin-left: 20px;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This position is intended to serve as an operationally focused IT Support Specialist role that complements and supports the Systems Administrator function while helping maintain continuity across endpoint management, user support, infrastructure operations, and organizational IT services.</span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">WORK ENVIRONMENT &amp; REPORTING</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Reports to the Director of Technology and collaborates closely with a small, highly collaborative IT team.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Hybrid work environment with approximately 4 days onsite per week.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Occasional onsite support required for infrastructure, facilities systems, and organizational events.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 14px; font-family: initial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.38;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Participation in shared on-call support rotation for critical incidents and outages may be required.</span></p></li></ul><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p style=\"margin-left: 20px;\"><span style=\"font-size: 14px;\"><br></span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">U.S. SKI AND SNOWBOARD EEO STATEMENT</span></p><p dir=\"ltr\" style=\"line-height: 1.38; margin-right: -36pt; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">U.S. Ski &amp; Snowboard is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. U.S. Ski &amp; Snowboard&#39;s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.</span></p><p style=\"margin-left: 20px;\"><br></p><p><br></p></div>\n",
    "sponsoredVisaTypeCodes": []
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    "itemID": "9200958623659_1",
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          "codeValue": "RANGE",
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          "dateValue": "2026-06-02T04:42Z"
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          "categoryCode": {
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            "codeValue": "CareerCenterRefId"
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          "nameCode": {
            "codeValue": "GuidelineOid"
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          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
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          "nameCode": {
            "codeValue": "HomeDepartment"
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          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
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          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
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          "stringValue": "60000.00 To 80000.00 (USD) Annually"
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      ],
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        {
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        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
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        },
        {
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    },
    "requisitionTitle": "IT Support Specialist",
    "clientRequisitionID": "1308",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
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        "nameCode": {
          "shortName": " Park City, UT, US"
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}

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GET https://api.bluedoor.sh/job-postings/v1/jobs/1979d49d53c672f609866f7e6a59e9c234cf6ce2?include=descriptionJSON

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