Platform Support Engineer

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    "ExternalDescriptionStr": "<p>Tradeweb is a global leader in electronic trading for rates, credit, equities, and money markets. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.</p>\n<p>Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.2 trillion over the past four fiscal quarters, topping $2.5 trillion in ADV for the first quarter of 2025.</p>\n<p>Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2024 was our 25th consecutive year of record revenues.</p>\n<p>Tradeweb is a great place to work, recognized in 2024 by Forbes as one of <i>America’s Best Companies</i> (2024) and by U.S. News &amp; World Report as one of the <i>Best Financial Services Companies to Work For</i>.</p>\n<p>Tradeweb Markets LLC (\"Tradeweb\") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.</p>\n<p>Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.</p>\n<p><a href=\"https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\" target=\"_blank\" rel=\"nofollow\">https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a></p>\n<p><b>Group Details</b></p>\n<p>The ideal candidate will have experience maintaining and supporting trading systems. The person in this role will work with internal teams and must have a goal-oriented attitude and a structured methodical approach to project and assignments. A working knowledge of the fixed income market is preferred.</p>\n<p>Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts.&nbsp; There may be days where travel to the Jersey City office is recommended for organizational off-sites.</p>\n<p><b>Job Responsibilities</b></p>\n<ul>\n <li>Work as part of a global support team</li>\n <li>Develop system instrumentation, monitoring and reporting tools</li>\n <li>Work with internal businesses to identify and resolve issues&nbsp;</li>\n <li>The provision of extremely high levels of availability for the production, demonstration and test systems</li>\n <li>Resolve of any problems in these systems in a timely and professional manner</li>\n <li>Proactively learn and understand business needs and develop or implement solutions</li>\n</ul>\n<p><b>Qualifications</b></p>\n<ul>\n <li>Experience supporting an existing large system to very high levels of availability, ideally financial and/or trading systems</li>\n <li>Working on existing internal systems&nbsp;</li>\n <li>The team works very closely, and it is a high-pressure mission critical production environment.&nbsp;</li>\n <li>Strong&nbsp;communication skills&nbsp;</li>\n <li>In this role you will be required to be flexible regarding work schedule, including occasional weekend duties.&nbsp;</li>\n <li>3 or more years of object-oriented development experience (ideally C++)</li>\n <li>Relational Database experience</li>\n <li>Bachelor’s Degree (Computer Science or Electrical Engineering&nbsp;is preferred)&nbsp;</li>\n <li>3-5 years’ work experience, preferably in&nbsp;the Financial Services industry</li>\n <li>Proven ability to problem solves and multi-task</li>\n</ul>\n<p><b>Additional Information</b></p>\n<p>Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:&nbsp;</p>\n<ul>\n <li><b>Health Insurance</b>: Highly competitive medical, dental, and vision programs</li>\n <li><b>Hybrid Environment</b>: Our employees have the flexibility of working in the office and from home.</li>\n <li><b>Health Care and Dependent Care Flexible Spending Accounts</b>: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.</li>\n <li><b>Maven Family Building Benefit</b>: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.<b>&nbsp;</b></li>\n <li><b>Building Wealth - 401(k) Savings Plan</b>: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.</li>\n <li>The current pay range for this role is currently $180,000 to $220,000 per year, based on a regular, full-time schedule.&nbsp; The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines.</li>\n <li>This role will also be eligible to participate in Tradeweb’s discretionary bonus program.&nbsp;</li>\n <li>This role is expected to remain open until 6/20/26.</li>\n</ul>\n<p><b>Other Benefit Programs</b></p>\n<ul>\n <li>Pre-Tax Commuter Benefits Program</li>\n <li>ARAG Legal Services</li>\n <li>Employee Assistance Program</li>\n <li>Tuition Reimbursement</li>\n <li>Financial Wellness Tools</li>\n <li>Travel Assistance Benefits</li>\n <li>Pet Insurance</li>\n <li>Corporate Gym Subsidies</li>\n <li>Wellness Perks</li>\n <li>Paid Time Off and Parental Leave</li>\n</ul>",
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