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HomeCompanies015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001Digital Banking Specialist (Bank)/Req #1179 Onsite Only

Digital Banking Specialist (Bank)/Req #1179 Onsite Only

015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001 · Sanford, ME, US, Sanford, ME · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001
TitleDigital Banking Specialist (Bank)/Req #1179 Onsite Only
Normalized title-
Department / team-
LocationSanford, ME, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from 015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sanford.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company015bb2e8 9701 4648 Aa4d D1bc67d026eb 19000101 000001
Source8e10f768-7073-46dc-8814-f1c47bc1ed96
ATS providerADP Workforce Now Recruiting

Description

Digital Banking Specialist Department: Operations Reports to: AVP, Digital Banking Manager Supervises: N/A Status: Full-Time / Non-Exempt / On-site Only Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Digital Banking Specialist: Provide excellent customer service and support on all digital banking products. Regularly answer questions and resolve online banking, mobile deposit, card and ATM related issues for clients and staff. Conduct regular maintenance, maintenance review, fraud monitoring tasks, and processes/resolves disputed electronic items. Perform a wide variety of back-office administrative functions to facilitate the workflow within the department. Must be able to meet daily deadlines while working in a fast-paced environment. Job Requirements for the Digital Banking Specialist: One to two years of experience in a financial institution setting; CSR knowledge preferred. Experience supporting internal and external customers with digital banking related issues. May be required to attend trainings on rules and regulations related to Digital Banking products, such Error Resolution and ACH processing. Proficient in use of Microsoft Office suite: Excel, Word, and Email. Aptitude for learning and using diverse software applications. Must be organized with ability to multitask. Excellent customer service and communication skills required. Must have strong problem-solving skills Must be organized and detail oriented. Ability to work independently. Must be a team player. Specific Job Functions for the Digital Banking Specialist: Provide high quality support to online banking customers by handling routine inquiries received via phone, email or instant chat. Provide high quality support for Cash Management, Remote Deposit Capture & Mobile check deposit. Monitor online banking transactions for suspicious activity using the banks monitoring software and reports. Complete daily maintenance and monitoring tasks for all Digital Banking products. Assist with eStatement and Bill Pay enrollment and troubleshooting. Approve & oversee the online new account process ensuring compliance with CIP & CDD. Assist customers & bank staff with ATM & Debit cards, including card reorders, limit increases and PIN re-sets. Maintain card inventory for the bank, tracks lost cards and analyzes all returned mail. Manage and oversee the card dispute process & card compromise events (Reg E). Assist in the implementation of new Digital Banking products and services, which may involve training others. Familiar with Digital Banking operations and procedures. Familiar with CDAR’s & ICS funds transfers, must ensure accurate posting of entries. Work with Accounting Department to reconcile internal GL Accounts. Assist in the creation and formalization of processes and procedures in the Digital Banking Department Able to provide backup to the Deposit Services and Cash Management departments, this involves handling routine inquiries made by customers & bank staff. Assume additional responsibilities as requested. This Job Description for the Digital Banking Specialist describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Full job record

Job ID190d3376b3ff6c18f6dceaccfc7de748bb4f833a
Org ID4f628edb-c785-461d-bf2c-a850dbff4165
Source ID8e10f768-7073-46dc-8814-f1c47bc1ed96
Board ID8e10f768-7073-46dc-8814-f1c47bc1ed96
Provideradp_workforcenow
Provider Job Key565016
TitleDigital Banking Specialist (Bank)/Req #1179 Onsite Only
Normalized Title
Statusactive
Activeyes
Location TextSanford, ME, US, Sanford, ME
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionME
CitySanford
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=015bb2e8-9701-4648-aa4d-d1bc67d026eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=565016&jwId=9201822827366_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=015bb2e8-9701-4648-aa4d-d1bc67d026eb&ccId=19000101_000001&lang=en_US&type=JS&jobId=565016&jwId=9201822827366_1
First Seen At2026-06-05 02:32:50Z
Last Seen At2026-06-20 13:21:48Z
Last Checked At2026-06-20 13:21:48Z
Last Changed At2026-06-20 13:21:48Z
Inactive At
Source Posted At2026-06-04 19:47:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=015bb2e8-9701-4648-aa4d-d1bc67d026eb|19000101_000001/date=2026-06-20/2026-06-20T13-21-46-681Z-ff9f9715c5393d611ea1f193d4abd9597b421f46066390f1adb80a631ac3ce10.json
Event Fields
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}
Parsed Structured
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Extensions
{}
Native Structured
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class=\"fr-fic fr-dii\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><p><strong><u>Digital Banking Specialist</u></strong></p><p>&nbsp;<strong>Department: &nbsp; &nbsp; &nbsp; &nbsp;</strong>Operations<br><strong>Reports to:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;AVP, Digital Banking Manager<br><strong>Supervises:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A&nbsp;<br><strong>Status:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Full-Time / Non-Exempt / On-site Only</p><p>&nbsp;</p><p><strong>Partners Bank</strong> is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.</p><h2>Summary for the Digital Banking Specialist:</h2><ul><li>Provide excellent customer service and support on all digital banking products. &nbsp;</li><li>Regularly answer questions and resolve online banking, mobile deposit, card and ATM related issues for clients and staff.</li><li>Conduct regular maintenance, maintenance review, fraud monitoring tasks, and processes/resolves disputed electronic items. &nbsp;&nbsp;</li><li>Perform a wide variety of back-office administrative functions to facilitate the workflow within the department.&nbsp;</li><li>Must be able to meet daily deadlines while working in a fast-paced environment.<strong>&nbsp;</strong></li></ul><p><strong>Job Requirements for the Digital Banking Specialist:</strong></p><ul><li>One to two years of experience in a financial institution setting; CSR knowledge preferred.</li><li>Experience supporting internal and external customers with digital banking related issues.&nbsp;</li><li>May be required to attend trainings on rules and regulations related to Digital Banking products, such Error Resolution and ACH processing.</li><li>Proficient in use of Microsoft Office suite: Excel, Word, and Email. Aptitude for learning and using diverse software applications.&nbsp;</li><li>Must be organized with ability to multitask.</li><li>Excellent customer service and communication skills required.</li><li>Must have strong problem-solving skills</li><li>Must be organized and detail oriented.</li><li>Ability to work independently.</li><li>Must be a team player.</li></ul><p><strong>Specific Job Functions for the Digital Banking Specialist:</strong></p><ul><li>Provide high quality support to online banking customers by handling routine&nbsp;inquiries received via phone, email or instant chat.</li><li>Provide high quality support for Cash Management, Remote Deposit Capture &amp; Mobile check deposit.</li><li>Monitor online banking transactions for suspicious activity using the banks monitoring software and reports.</li><li>Complete daily maintenance and monitoring tasks for all Digital Banking products.</li><li>Assist with eStatement and Bill Pay enrollment and troubleshooting.</li><li>Approve &amp; oversee the online new account process ensuring compliance with CIP &amp; CDD.</li><li>Assist customers &amp; bank staff with ATM &amp; Debit cards, including card reorders, limit increases and PIN re-sets.</li><li>Maintain card inventory for the bank, tracks lost cards and analyzes all returned mail. &nbsp;</li><li>Manage and oversee the card dispute process &amp; card compromise events (Reg E).</li><li>Assist in the implementation of new Digital Banking products and services, which may involve training others.</li><li>Familiar with Digital Banking operations and procedures.</li><li>Familiar with CDAR&rsquo;s &amp; ICS funds transfers, must ensure accurate posting of entries.</li><li>Work with Accounting Department to reconcile internal GL Accounts.</li><li>Assist in the creation and formalization of processes and procedures in the Digital Banking Department</li><li>Able to provide backup to the Deposit Services and Cash Management departments, this involves handling routine inquiries made by customers &amp; bank staff.</li><li>Assume additional responsibilities as requested.</li></ul><p>&nbsp;</p><p><em>This Job Description for the Digital Banking Specialist describes the essential functions and qualifications of the job described. &nbsp;It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. &nbsp;This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. &nbsp;This is not a contract.</em></p><p><em>&nbsp;</em></p><p><em>Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.</em></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p></div></div>\n",
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