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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.10.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.10.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.10.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> Join our team as a Host/Hostess at Carillon Miami Wellness Resort! Provide exceptional guest service, manage reservations, and create a warm, welcoming dining experience. Ideal for personable, detail-oriented individuals with a passion for hospitality and guest satisfaction. Bilingual skills are a plus!<strong></strong><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.10.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><ol start=\"9\" style=\"list-style-type: upper-alpha;\" id=\"isPasted\"><li style=\"text-align: justify;\"><strong><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Job Summary</span></strong></li></ol><p><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>&nbsp;The Host/Hostess is primarily responsible for welcoming and warmly greeting guests arriving and departing Carillon Miami Wellness Resort. Handles reservation requests, &nbsp; &nbsp; &nbsp;manages the efficient and timely seating of our guests, and assists to control the flow of the dining room. &nbsp;The Host/Hostess is s</span><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>upervised by the Food &amp; Beverage Managers.</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ol start=\"2\" style=\"margin-bottom:0in;list-style-type: upper-roman;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Essential Job Functions</span></strong></li></ol></div><ol style=\"list-style-type: upper-alpha;margin-left: 0.5in;\"><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Warmly and graciously greets all guests upon arrival, practicing guest recognition whenever possible.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Assists arriving and departing guests with luggage, umbrellas, raincoats, etc and issues claim checks for stored items.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Handles reservations for individuals and large parties, special functions and updates the reservation system with guest preferences.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Answers all telephone calls for the restaurant.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Practices guest recognition, remembering guests name and preferences, initiating the dining experience with a personalized touch.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>When immediate seating is limited, manages the waiting list, providing guests with estimated waiting time.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Accommodates special seating requests for guests whenever possible.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Seats guests based on established guidelines and guest preferences while balancing customer flow into service stations.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Informs server and managers of special requests and pertinent information pertaining to guests.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Upon seating, offers guests a menu and informs them that their server will be there shortly.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Inspects table for proper presentation and completeness.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Relays messages to servers and server assistants as needed.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Monitors and observes guests dining experience.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Thanks guests upon leaving, inviting them to return and soliciting feedback on their experience.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Performs service recovery as required to ensure complete guest satisfaction.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Ensures all seating areas are set up according to plan.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Ensures cleanliness of dining room area and coordinates with server assistants to clean it.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Ensures all menus are up-to-date, clean and free of tears, stains or other damages.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Knowledgeable and conversant on all food and beverage products and services.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Responds promptly and courteously to any requests.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Ready and willing to assist servers and server assistants as situations arise.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Learn basics of the POS System as to assist the floor staff.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Available to fill in as needed to ensure the smooth and efficient operation as directed by management.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Performs other job-related duties as needed.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Adheres to Carillon Miami Wellness Resort standards for guest service.</span></li></ol><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ol start=\"3\" style=\"margin-bottom:0in;list-style-type: upper-roman;\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Education, Experience and Skill Requirement</span></strong></li></ol></div><ol style=\"list-style-type: upper-alpha;margin-left: 0.5in;\"><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Must be able to communicate clearly and effectively with guests in person or on the telephone and perform basic typing.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Must be great at remembering names and faces.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Must be able to read, write and speak English.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Bi-lingual (English/Spanish) is a plus.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure.</span></li><li><span style='font-family:\"Gotham Narrow Book\";font-size:15px;'>Guest service skills or training are preferred.</span></li></ol><p><span style='font-size:15px;font-family:\"Gotham Narrow Book\";'>Must possess pride in Carillon Miami Beach Standards of food service.</span></p><p><span style='font-size:15px;font-family:\"Gotham Narrow Book\";'><span data-teams=\"true\" id=\"isPasted\">Carillon Miami Wellness Resort is an Equal Opportunity Employer.</span></span></p></div></div>\n    </div>\n  \n",
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