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HomeCompanies72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001IT Application Support Specialist

IT Application Support Specialist

72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 · FYX - Florence, KY, Florence, KY, US, Florence, KY · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001
TitleIT Application Support Specialist
Normalized title-
Department / team-
LocationFYX - Florence, KY, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2022-01-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in FYX - Florence.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001
Source19e1a1fd-0e43-4053-b475-114c97c35fae
ATS providerADP Workforce Now Recruiting

Description

Position Summary: IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team. Responsibilities: Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our FYX platform (including web and mobile apps) Provide input to design requirements associated with FYX platform future roadmap Provide user guidance for client designated mobile/web applications as requested Troubleshoot and resolve mobile device issues or problems with device hardware and software to the FYX Apps. Perform functional testing and documentation to support the readiness of new solutions Provide basic troubleshooting and problem resolution proficiencies in the following: Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc. Mobile Device Software Operating Systems from multiple vendors such as iOS & Android Manage trouble tickets using the client designated corporate ticketing system (ServiceNow) Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems. Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures. Update & Create knowledge base and work instruction documentation Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required. Qualifications: Minimum of 1 to 3 years of application development support experience Bachelor's Degree in computer science/information technology or related field or relative experience Solid working knowledge of mobile OS platforms (iOS, Android) Excellent verbal and written communication skills Experience working in a team Mobile Device Management and troubleshooting experience Knowledge about the Application Development Lifecycle is a plus Strong organizational and time management skills Ability to handle multiple tasks and projects simultaneously Ability to adapt quickly to shifting priorities and work in a fast-paced environment Ability to work independently Ability to assess a problem and to coordinate and execute solutions Ability to determine timeline challenges early and be able to handle frequent interruptions Ability to take responsibility for and ownership of deliverables through to completion

Full job record

Job ID18bbfcab9aa2c44c1a3d40464eb8e2c1b2a7a629
Org IDdc2a2f7d-d111-430e-b83c-f7849c7df802
Source ID19e1a1fd-0e43-4053-b475-114c97c35fae
Board ID19e1a1fd-0e43-4053-b475-114c97c35fae
Provideradp_workforcenow
Provider Job Key417174
TitleIT Application Support Specialist
Normalized Title
Statusactive
Activeyes
Location TextFYX - Florence, KY, Florence, KY, US, Florence, KY
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionKY
CityFYX - Florence
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417174&jwId=9200199417543_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417174&jwId=9200199417543_1
First Seen At2026-05-31 18:21:44Z
Last Seen At2026-06-06 12:23:33Z
Last Checked At2026-06-06 12:23:33Z
Last Changed At2026-06-06 12:23:33Z
Inactive At
Source Posted At2022-01-12 00:38:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1|19000101_000001/date=2026-06-06/2026-06-06T12-23-32-371Z-71f84a2c071f7cf6bf910f3f07cd1d19e239a5187e0022d5962154528273d2bc.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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