Optician, NW Portland (21153)

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    "jobTitle": "Optician, NW Portland  (21153)",
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    "description": "<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Summary</b></span></span></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Provide World Class customer service to our patients by providing product information and assisting them in selecting the right eyeglasses to fit their visual needs and lifestyle.&nbsp; Generate sales by promoting products and services.&nbsp; Perform work with a focus on effective communication with the patient, coworkers and the physician.&nbsp; Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and &ldquo;customer service,&rdquo; representing EHN in a professional manner at all times.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Supervisory Responsibilities</b></span></span></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Primary Duties and Responsibilities</b></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive and responsive; present a professional and respectful demeanor at all times.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Assess optical needs of patients; analyze and interpret prescriptions written by ophthalmologists or optometrists.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Assist patients with eyeglass selection after considering their prescription, occupation, habits, and facial features; make recommendations on eyeglass frames, lenses, and lens coatings. </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Customize the fit of glasses by adjusting the frames and taking accurate measurements.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Fix, adjust, and refit broken frames.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Generate sales of eyeglasses and accessories by educating patients and making recommendations.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Educate patients on products and services available, including name brands and the variety of materials available. </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Provide instructions to patients regarding adapting to, wearing, and caring for eyeglasses.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:10pt;\" xml:lang=\"en\">Process paperwork such as inventory and sales tracking, work orders and patient insurance information; maintain </span><span style=\"font-size:10pt;\">records on patients&rsquo; prescriptions, work orders, and payments. </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Prepare work orders that provide laboratory technicians the information necessary to grind and insert lenses into a frame, including prescriptions for lenses and information on their size, material, color, and style.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Troubleshoot and resolve basic optical problems.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Coordinate work with coworkers, including lab technicians to ensure services and products are appropriate and performed in an efficient, timely and accurate manner.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Effectively communicate with patients, coworkers and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; </span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Perform work in compliance with company policy, department procedures and regulatory requirements, including HIPPA and OSHA.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h3 style=\"margin-top:3px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#1f3763;\"><span style=\"font-weight:normal;\">Level II</span></span></span></span></span></h3>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Proficiency in Level I duties and responsibilities.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Maintain current American Board of Opticianry (ABO) Certification.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Use strong knowledge of technical concepts in opticianry to maintain minimal re-do rates.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Use advanced knowledge of optical theory to address and solve complex optical problems.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Mentor and assist Level I opticians and Opticians-in-Training as needed.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Secondary Functions</b></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Answer incoming phone calls.</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n",
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\\r\\n\\tPerform work in compliance with company policy, department procedures and regulatory requirements, including HIPPA and OSHA.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel II\\r\\n\\r\\n\\r\\n\\tProficiency in Level I duties and responsibilities.\\r\\n\\tMaintain current American Board of Opticianry (ABO) Certification.\\r\\n\\tUse strong knowledge of technical concepts in opticianry to maintain minimal re-do rates.\\r\\n\\tUse advanced knowledge of optical theory to address and solve complex optical problems.\\r\\n\\tMentor and assist Level I opticians and Opticians-in-Training as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSecondary Functions\\r\\n\\r\\n\\r\\n\\tAnswer incoming phone calls.\\r\\n\\tOther duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsEducation and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tMinimum of one year experience preferred.\\r\\n\\tAmerican Board of Opticianry (ABO) certification required or the ability to acquire within 12 months of employment. \\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nNecessary Knowledge, Skills and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of optical terminology.\\r\\n\\tAbility to keep current and maintain knowledge base of products and services available to patients.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact is a professional and respectful manner with physicians, staff, vendors and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems; ability to define problems, collect data, establish facts, and draw valid conclusions.\\r\\n\\tSkill in handing difficult patients successfully and respectfully.\\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands / Work Environment\\r\\n\\r\\n\\r\\n\\tMajority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.\\r\\n\\tThis position requires manual/finger dexterity as necessary to perform daily job duties.\\r\\n\\tOccasionally required to stand and/or walk for extended periods of time.\\r\\n\\tOccasionally required to sit for extended periods of time.\\r\\n\\tOccasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.\\r\\n\\tThis position requires continuous and/or frequent talking. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable Accommodations\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. 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maintain records on patients&rsquo; prescriptions, work orders, and payments. \\r\\n\\tPrepare work orders that provide laboratory technicians the information necessary to grind and insert lenses into a frame, including prescriptions for lenses and information on their size, material, color, and style.\\r\\n\\tTroubleshoot and resolve basic optical problems.\\r\\n\\tCoordinate work with coworkers, including lab technicians to ensure services and products are appropriate and performed in an efficient, timely and accurate manner.\\r\\n\\tDemonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. \\r\\n\\tEffectively communicate with patients, coworkers and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; \\r\\n\\tPerform work in compliance with company policy, department procedures and regulatory requirements, including HIPPA and OSHA.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLevel II\\r\\n\\r\\n\\r\\n\\tProficiency in Level I duties and responsibilities.\\r\\n\\tMaintain current American Board of Opticianry (ABO) Certification.\\r\\n\\tUse strong knowledge of technical concepts in opticianry to maintain minimal re-do rates.\\r\\n\\tUse advanced knowledge of optical theory to address and solve complex optical problems.\\r\\n\\tMentor and assist Level I opticians and Opticians-in-Training as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSecondary Functions\\r\\n\\r\\n\\r\\n\\tAnswer incoming phone calls.\\r\\n\\tOther duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EyeHealth Northwest\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D0C0329586BF8C18895B49E5D89C2703\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"9555 SW Barnes Rd Ste 101\",\"addressLocality\":\"Portland\",\"addressRegion\":\"OR\",\"postalCode\":97225,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tMinimum of one year experience preferred.\\r\\n\\tAmerican Board of Opticianry (ABO) certification required or the ability to acquire within 12 months of employment. \\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nNecessary Knowledge, Skills and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of optical terminology.\\r\\n\\tAbility to keep current and maintain knowledge base of products and services available to patients.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact is a professional and respectful manner with physicians, staff, vendors and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems; ability to define problems, collect data, establish facts, and draw valid conclusions.\\r\\n\\tSkill in handing difficult patients successfully and respectfully.\\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands / Work Environment\\r\\n\\r\\n\\r\\n\\tMajority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.\\r\\n\\tThis position requires manual/finger dexterity as necessary to perform daily job duties.\\r\\n\\tOccasionally required to stand and/or walk for extended periods of time.\\r\\n\\tOccasionally required to sit for extended periods of time.\\r\\n\\tOccasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.\\r\\n\\tThis position requires continuous and/or frequent talking. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable Accommodations\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEHN believes that each employee makes a significant contribution to our overall success.&nbsp; That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.\\r\\n\",\"experienceRequirements\":\"Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\tMinimum of one year experience preferred.\\r\\n\\tAmerican Board of Opticianry (ABO) certification required or the ability to acquire within 12 months of employment. \\r\\n\\tAn equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nNecessary Knowledge, Skills and Abilities\\r\\n\\r\\n\\r\\n\\tMust be computer literate.\\r\\n\\tMust possess basic math skills.\\r\\n\\tKnowledge and understanding of optical terminology.\\r\\n\\tAbility to keep current and maintain knowledge base of products and services available to patients.\\r\\n\\tStrong interpersonal skills with a genuine desire to help people.\\r\\n\\tAbility to work cooperatively and interact is a professional and respectful manner with physicians, staff, vendors and patients at all times.\\r\\n\\tAbility to address patient complaints and resolve problems; ability to define problems, collect data, establish facts, and draw valid conclusions.\\r\\n\\tSkill in handing difficult patients successfully and respectfully.\\r\\n\\tAbility to communicate clearly and concisely, both orally and in writing.\\r\\n\\tMust be detail oriented.\\r\\n\\tAbility to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Demands / Work Environment\\r\\n\\r\\n\\r\\n\\tMajority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.\\r\\n\\tThis position requires manual/finger dexterity as necessary to perform daily job duties.\\r\\n\\tOccasionally required to stand and/or walk for extended periods of time.\\r\\n\\tOccasionally required to sit for extended periods of time.\\r\\n\\tOccasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.\\r\\n\\tThis position requires continuous and/or frequent talking. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable Accommodations\\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEHN believes that each employee makes a significant contribution to our overall success.&nbsp; That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Education and/or Experience; Certificates, Licenses, and Registrations (Minimum Requirements)</b></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">High school diploma or equivalent.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Minimum of one year experience preferred.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">American Board of Opticianry (ABO) certification required or the ability to acquire within 12 months of employment. </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Necessary Knowledge, Skills and Abilities</b></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must be computer literate.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must possess basic math skills.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Knowledge and understanding of optical terminology.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to keep current and maintain knowledge base of products and services available to patients.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Strong interpersonal skills with a genuine desire to help people.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to work cooperatively and interact is a professional and respectful manner with physicians, staff, vendors and patients at all times.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to address patient complaints and resolve problems; ability to define problems, collect data, establish facts, and draw valid conclusions.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Skill in handing difficult patients successfully and respectfully.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to communicate clearly and concisely, both orally and in writing.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Must be detail oriented.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ability to work a flexible work schedule, including evenings and weekends, and a willingness to rotate to various worksites as needed.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Physical Demands / Work Environment</b></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Majority of work is performed in a general office environment. Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">This position requires manual/finger dexterity as necessary to perform daily job duties.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to stand and/or walk for extended periods of time.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to sit for extended periods of time.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">This position requires continuous and/or frequent talking. </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:3px;\"><span style=\"font-size:13pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><span style=\"font-weight:normal;\"><b>Reasonable Accommodations</b></span></span></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></p>\r\n\r\n<h2 style=\"margin-top:3px;\">&nbsp;</h2>\r\n\r\n<p><i><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">EHN believes that each employee makes a significant contribution to our overall success.&nbsp; That contribution should not be limited by assigned responsibilities. This job description is designed to outline primary functions, qualifications and job scope, but is not intended to limit the employee or EHN to only those job functions identified. EHN expects each employee to offer his or her services wherever and whenever necessary to ensure superior customer service, quality patient care, and the success of our business.</span></span></span></i></p>\r\n",
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