Home › Companies › Expeditors › Ocean Import Agent
Ocean Import Agent
Expeditors · Ellenwood, GA, United States · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Expeditors |
| Title | Ocean Import Agent |
| Normalized title | - |
| Department / team | Ocean Services |
| Location | Ellenwood, GA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Expeditors. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Ellenwood. | Open |
| Department jobs | Active postings in Ocean Services. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Expeditors |
| Source | e900fc86-5240-4621-b7f8-7ef69fbe4b03 |
| ATS provider | SmartRecruiters |
Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems
Scope of Position
Ocean Import Job-Specific Tasks and Duties
Workflow Responsibilities: (Review and action daily) Turn Over to Trucker (FCL Firms Codes) Send pre-dispatches to FCL truckers within 48 hours of COB Enter FTX for all containers
Operations: Review and update Delivery Notes within SOPs (Review and action upon occurrence)
Customer Service: Action or Delegate any customer service emails same-day (Review and action upon occurrence) Expeditors Core Competencies
Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
Product Agent Core Competencies
Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Physical Demands
Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc. Write with pencil/pen/marker Functions performed primarily while seated at desk
Bachelor's degree or equivalent experience required 6 months experience in Ocean Import Effective interpersonal skills. Good computer skills (Excel, Word, PowerPoint) Ability to 45wpm Attention to Detail Fluent in English
Reporting Structure
Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus
Full job record
| Job ID | 189b763b5865f1d323cfd5c1455396fbdc6d55cc |
| Org ID | 759c7085-d360-4e20-a66d-41f9957d4af6 |
| Source ID | e900fc86-5240-4621-b7f8-7ef69fbe4b03 |
| Board ID | e900fc86-5240-4621-b7f8-7ef69fbe4b03 |
| Provider | smartrecruiters |
| Provider Job Key | 744000130311819 |
| Title | Ocean Import Agent |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Ellenwood, GA, United States |
| Department | Ocean Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | Ellenwood |
| Salary Raw | “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Scope of Position Ocean Import Job-Specific Tasks and Duties Workflow Responsibilities: (Review and action daily) Turn Over to Trucker (FCL Firms Codes) Send pre-dispatches to FCL truckers within 48 hours of COB Enter FTX for all containers Operations: Review and update Delivery Notes within SOPs (Review and action upon occurrence) Customer Service: Action or Delegate any customer service emails same-day (Review and action upon occurrence) Expeditors Core Competencies Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations. Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize. Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay. Communication: Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards. Culture: Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Personal Growth and Development: Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate. Product Agent Core Competencies Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company. Physical Demands Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc. Write with pencil/pen/marker Functions performed primarily while seated at desk Bachelor's degree or equivalent experience required 6 months experience in Ocean Import Effective interpersonal skills. Good computer skills (Excel, Word, PowerPoint) Ability to 45wpm Attention to Detail Fluent in English Reporting Structure Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/Expeditors/744000130311819-ocean-import-agent |
| Apply URL | https://jobs.smartrecruiters.com/Expeditors/744000130311819-ocean-import-agent?oga=true |
| First Seen At | 2026-06-06 11:01:59Z |
| Last Seen At | 2026-06-06 11:01:59Z |
| Last Checked At | 2026-06-06 11:01:59Z |
| Last Changed At | 2026-06-06 11:01:59Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 00:40:21Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=expeditors/date=2026-06-06/2026-06-06T11-01-39-096Z-1c9402826e4dca98c1c2ca9f2f13d813668156b34e984b8e123adcb77c0aac4f.json |
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