Home › Companies › Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › Front Desk Shift Manager - Crowne Plaza Atlanta Perimeter at Ravinia
Front Desk Shift Manager - Crowne Plaza Atlanta Perimeter at Ravinia
Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · GA, United States; CP - Atlanta Perimeter at Ravinia (ATLCP), Atlanta, GA, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | Front Desk Shift Manager - Crowne Plaza Atlanta Perimeter at Ravinia |
| Normalized title | - |
| Department / team | Hotel-Operations |
| Location | GA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Hotel-Operations. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | e5a2add2-35aa-4cf6-9fca-14ba50f01c95 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Responsible for providing supportive functional assistance to Front Office as well as other departments; interacting with guests and other stakeholders within the property.
Accountable for maintaining efficient and seamless operations in Front Office, as well as supporting other operational departments when necessary. Acting as Manager on Duty in the hotel during specific time periods (including late evening, night, and early morning).
JOB OVERVIEW: Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Adhere to all brand standards and desk merchandising.
DUTIES AND RESPONSIBILITIES:
• Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage.
• Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution.
• Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals and objectives. Manage labor costs and expenses within budget.
• Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications.
• Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.
• Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
• Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.
• Interact with outside contacts:
o Guests – to ensure their total satisfaction
o Regulatory agencies – regarding safety and emergency matters
o Other contacts as needed (professional organizations, community groups, local media)
• May serve as “manager on duty” as required.
• Perform other duties as assigned including assisting staff with their job functions during peak periods.
ACCOUNTABILITY: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees.
QUALIFICATIONS AND REQUIREMENTS:
Bachelor’s degree in Hotel Management, Business Administration or related field plus one or more years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
• Frequently standing up behind the desk and front office areas
• Use a keyboard to operate various property management and reservations systems, etc.
• Carrying, pushing, or lifting items weighing up to 50 pounds
• Handling objects, products and computer equipment
Other:
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often.
• May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Organization
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.
In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza
Company
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Full job record
| Job ID | 189ab53c702e1b5a1bec47e4e39cc6d3fb001993 |
| Org ID | 1bb1782c-a8ea-4224-b1d1-19ccbcd80395 |
| Source ID | e5a2add2-35aa-4cf6-9fca-14ba50f01c95 |
| Board ID | e5a2add2-35aa-4cf6-9fca-14ba50f01c95 |
| Provider | oracle_hcm |
| Provider Job Key | 164021 |
| Title | Front Desk Shift Manager - Crowne Plaza Atlanta Perimeter at Ravinia |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | GA, United States; CP - Atlanta Perimeter at Ravinia (ATLCP), Atlanta, GA, US |
| Department | Hotel-Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | — |
| Salary Raw | Description Responsible for providing supportive functional assistance to Front Office as well as other departments; interacting with guests and other stakeholders within the property. Accountable for maintaining efficient and seamless operations in Front Office, as well as supporting other operational departments when necessary. Acting as Manager on Duty in the hotel during specific time periods (including late evening, night, and early morning). JOB OVERVIEW: Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Adhere to all brand standards and desk merchandising. DUTIES AND RESPONSIBILITIES: • Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. • Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. • Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. • Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals and objectives. Manage labor costs and expenses within budget. • Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. • Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. • Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. • Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. • Interact with outside contacts: o Guests – to ensure their total satisfaction o Regulatory agencies – regarding safety and emergency matters o Other contacts as needed (professional organizations, community groups, local media) • May serve as “manager on duty” as required. • Perform other duties as assigned including assisting staff with their job functions during peak periods. ACCOUNTABILITY: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees. QUALIFICATIONS AND REQUIREMENTS: Bachelor’s degree in Hotel Management, Business Administration or related field plus one or more years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: • Frequently standing up behind the desk and front office areas • Use a keyboard to operate various property management and reservations systems, etc. • Carrying, pushing, or lifting items weighing up to 50 pounds • Handling objects, products and computer equipment Other: • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. • Problem solving, reasoning, motivating, organizational and training abilities are used often. • May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Organization Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza Company At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/ar/sites/CX_1001/job/164021 |
| Apply URL | https://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/ar/sites/CX_1001/job/164021 |
| First Seen At | 2026-06-06 11:16:31Z |
| Last Seen At | 2026-06-06 11:16:31Z |
| Last Checked At | 2026-06-06 11:16:31Z |
| Last Changed At | 2026-06-06 11:16:31Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 19:16:08Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evax-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-06/2026-06-06T11-15-16-858Z-bdd3e2ee31e9f7046080ed8d570c26e1b5952a15badc73e699ea976d26710931.json |
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Adhere to all brand standards and desk merchandising. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">DUTIES AND RESPONSIBILITIES: </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Communicate and assist in achieving departmental guest satisfaction, revenue, and profit goals and objectives. Manage labor costs and expenses within budget. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Interact with outside contacts: </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">o Guests – to ensure their total satisfaction </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">o Regulatory agencies – regarding safety and emergency matters </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">o Other contacts as needed (professional organizations, community groups, local media) </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• May serve as “manager on duty” as required. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Perform other duties as assigned including assisting staff with their job functions during peak periods. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">ACCOUNTABILITY: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">QUALIFICATIONS AND REQUIREMENTS: </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">Bachelor’s degree in Hotel Management, Business Administration or related field plus one or more years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">This job requires ability to perform the following: </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Frequently standing up behind the desk and front office areas </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Use a keyboard to operate various property management and reservations systems, etc. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Carrying, pushing, or lifting items weighing up to 50 pounds </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Handling objects, products and computer equipment </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">Other: </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• Problem solving, reasoning, motivating, organizational and training abilities are used often. </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">• May be required to work nights, weekends, and/or holidays.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"> </p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">The hourly pay rate for this role is $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.</p>",
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"OrganizationDescriptionStr": "<div>\n Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.\n</div>\n<div>\n <br/>\n</div>\n<div>\n In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza\n</div>",
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