Customer Service Representative (CSR)

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    "region": "SC",
    "country": "United States",
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  "remote_policy": "remote",
  "salary_period": "hour",
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    "datePosted": "2026-05-06T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>United Community Bank is in search of a <strong>Customer Service Representative (CSR) </strong>to join our team. As a <strong>CSR</strong>, you'll play a vital role in delivering top-tier financial solutions and support to our customers. You'll be the face of United, guiding customers through our products and services to help them reach their financial goals--all while providing a positive, seamless experience.</p>\n<h2>What You’ll Do</h2>\n<ul>\n <li>Offer exceptional service to meet customer's financial needs and build lasting relationships with a proactive, solutions-focused approach</li>\n <li>Understand and communicate United's products and services, including account types, loan options, and investment products, to help customers make informed choices</li>\n <li>Actively recommend and sell products and services that match customer needs, contributing to United's growth and customer satisfaction</li>\n <li>Address and resolve customer concerns with professionalism and empathy, maintaining a high standard of customer care</li>\n <li>Assist with inquiries, disputes, debit card maintenance, and provide general support to your team to keep operations running smoothly</li>\n <li>Educate customers on option for managing transactions using technology and all other tools and resources available</li>\n</ul>\n<h2>Requirements For Success</h2>\n<ul>\n <li>Minimum of 3 years of prior experience in sales or customer service</li>\n <li>Strong interpersonal skills and a natural ability to connect with others</li>\n <li>Ability to uncover and provide solutions to meet customer needs and provide resolutions</li>\n <li>Knowledge of consumer credit structuring and lending practices</li>\n</ul>\n<h2>Conditions of Employment</h2>\n<ul>\n <li>Must be able to pass a criminal background & credit check</li>\n <li>This is a full-time non-remote position</li>\n</ul>\n<p><strong>FLSA Status</strong>:</p>\n<ul>\n <li>Non-Exempt</li>\n</ul>\n<p> </p>\n<p><strong>Ready to take your career to the next level? Apply now and become a vital part of our team!</strong></p>\n<p> </p>\n<p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p>\n<p> </p>\n<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>\n<p> </p>\n<h2>Pay Range</h2>USD $18.00 - USD $20.50 /Hr.",
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          "streetAddress": "449 East Main Street",
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          "addressLocality": "Spartanburg",
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    "employmentType": "FULL_TIME",
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      "name": "United Community Bank",
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