Case Manager

{
  "content_hash": "0ecec77f16bdaea36ca338ee29a0e0b972b73ba5be42bb955bf4f0a1d0a0d865",
  "source_hash": "bc8778dae06ce964a42d80ebe71128f1e690f19c17a5ae25d6970075a9ae4d5d",
  "last_changed_at": "2026-05-30T06:04:13.349Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Saint Joseph, Missouri, 64501, United States",
    "city": "Saint Joseph",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:55.883Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Saint Joseph, Missouri, 64501, United States",
      "city": "Saint Joseph",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "85",
    "isRemote": null,
    "location": {
      "city": "Saint Joseph",
      "state": "Missouri"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18772",
    "locationType": "0",
    "jobOpeningName": "Case Manager ",
    "departmentLabel": "Shelter",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Saint Joseph",
      "state": "Missouri",
      "postalCode": "64501",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-07",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Job Title:  Case Manager </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">FLSA Status: Non-Exempt        </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Reports to: Director of Survivor Support Services  </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Job Purpose </span></span></p>\n<p><span style=\"font-size: 10pt\">Provide trauma-informed case management services to guests of YWCA Shelter.  </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif\">Primary Duties and Responsibilities    </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Serve as the primary Case Manager for women with children.</span></li>\n<li><span style=\"font-size: 10pt\">Provide all services in accordance with a woman-defined service model, and MOCADSV service standards.</span></li>\n<li><span style=\"font-size: 10pt\">Complete strengths/needs assessments and housing goal plans with assigned guests.</span></li>\n<li><span style=\"font-size: 10pt\">Provide information, referral and advocacy to assist guests with accessing mainstream health and human services programs.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate and facilitate the provision of services provided by other organizations or professionals.</span></li>\n<li><span style=\"font-size: 10pt\">Provide transportation, as needed, to assist with guests with accessing services and community resources. Employee must possess a valid driver's license and insured vehicle with insurance complying with minimum agency standards.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain confidentiality of all service guests in compliance with state and federal law and YWCA policy.</span></li>\n<li><span style=\"font-size: 10pt\">Conduct safety planning with all assigned guests and review as needed.</span></li>\n<li><span style=\"font-size: 10pt\">Provide information regarding Crime Victim’s Compensation and assist with applications as appropriate.</span></li>\n<li><span style=\"font-size: 10pt\">Oversee data quality to maintain compliance with data standards.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain statistics and complete reports as assigned.</span></li>\n<li><span style=\"font-size: 10pt\">Facilitate support/educational groups as assigned.</span></li>\n<li><span style=\"font-size: 10pt\">Provide shift coverage in shelter as assigned.</span></li>\n<li><span style=\"font-size: 10pt\">Attend staff meetings and trainings as required and/or assigned.</span></li>\n<li><span style=\"font-size: 10pt\">Commitment to the YWCA mission of Eliminating Racism and Empowering Women.</span></li>\n<li><span style=\"font-size: 10pt\">Other related duties as required and/or assigned.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif\">Qualifications  </span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in human service field or equivalent education/experience with related case management experience preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of domestic &amp; sexual violence dynamics preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of community resources preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent interpersonal and communication skills.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to maintain confidentiality.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to effectively engage and build relationships with diverse populations.</span></li>\n<li><span style=\"font-size: 10pt\">Access to private transportation, valid driver's license with insurance complying with minimum agency standards.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"> <span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif\">Working Conditions   </span></span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Forty (40) hour workweek with flexibility regarding days/times to meet guests' needs, shelter coverage and/or deadlines.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Employee works in an office environment and is protected from weather conditions and contaminants.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work flexible hours, including evenings and weekends, based on guests’ needs and business demands.</span></li>\n<li><span style=\"font-size: 10pt\">Some on-call responsibilities are required.</span></li>\n<li><span style=\"font-size: 10pt\">May provide transportation to guests as needed.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif\">Physical Requirements     </span></span></span><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Standing or sitting for long periods, bending, stooping, and occasional lifting.</span></li>\n<li><span style=\"font-size: 10pt\">Repetitive hand motion (such as typing).</span></li>\n<li><span style=\"font-size: 10pt\">Ability, on a consistent basis, to perform activities requiring cooperation, instruction, persuasion, or speaking with others.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to communicate effectively in person with guests.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><span style=\"font-family: Arial, sans-serif\">Personal Characteristics                                                                                 </span></span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The successful individual will demonstrate the following:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Behave Ethically: </span></span><span style=\"font-family: 'Arial',sans-serif\">Understand ethical behavior and professional boundaries and ensure own behavior is consistent with professional ethical standards.</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Build Relationships:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Establish and maintain positive working relationships with others both internally and externally to achieve the organizations goals of empowering women and eliminating racism.</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Communicate Effectively:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Focus on Guest Needs:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Anticipate, understand and respond to the needs of guests.</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Make Decisions:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Assess situations to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the guest and the organization.</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Organization:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Set priorities, develop a work schedule, monitor progress towards goals and track details/data/information/activities. </span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"font-family: 'Arial',sans-serif\">Technological Aptitude:</span></span><span style=\"font-family: 'Arial',sans-serif\"> Understand software applications and maintain skills necessary to effectively perform key responsibilities through use of company utilized programs.</span></span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">***YWCA St. Joseph provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.***</span></p>",
    "compensation": "$17-$18",
    "departmentId": "18772",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18465",
    "jobOpeningName": "Case Manager ",
    "departmentLabel": "Shelter",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://ywcasj.bamboohr.com/careers/85",
    "employmentStatusLabel": "Full-Time"
  }
}