Senior People and Operations Partner

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the Team Our People team is small, deeply embedded in how Bubble operates, and genuinely invested in getting things right. We sit at the intersection of strategy and execution — partnering closely with leadership to shape culture, build the systems that keep us running, and design the programs that help every Bubbler do their best work. We believe the employee experience is built in the details: a payroll that just works, an onboarding that actually prepares you, a manager who knows how to give great feedback. We hold a high bar for all of it. No task feels too small when you understand the impact it has on real people. If you are energized by building things that last, making complex operations feel effortless, creating programs that move people, and elevating the team around you — this role is for you. About the Role As Senior People Operations & Programs, you will be the connective tissue between how we run People operations and how we bring our people programs to life. This is a 50/50 role — half systems builder, half program architect — and both halves demand the same standard: thoughtful, scalable, and human. On the operations side, you will treat operational excellence as a form of employee service. Clean systems, automated workflows, and reliable processes aren't just tidy infrastructure — they're how employees and managers experience People every single day. You'll lead with technology, use AI and automation to remove friction, and hold a high bar for how things work behind the scenes. On the partnership side, you will be a trusted resource for managers and employees navigating complex, and sensitive situations. You bring sound judgment, discretion, and a grounded perspective to employee relations questions — knowing when to coach, when to escalate, and how to help people move forward constructively. You will also own the iteration and rollout of core people programs as Bubble evolves — building project plans, driving adoption, and doing the light training and enablement that helps programs actually land. You will lead complex initiatives independently, shape team direction, and serve as a trusted partner and subject-matter expert across the organization. You will play a key role in how People scales at Bubble — raising the bar for what great looks like across both execution and experience. What You Will Do People Operations Own and continuously improve the systems, workflows, and tools that power People Operations — treating every process as a touchpoint in the employee experience Manage the company's PEO relationship, serving as the primary point of contact and ensuring the partnership runs smoothly and scales with the business Oversee payroll accuracy and timeliness, benefits administration, and employment compliance — holding a high bar for reliability because employees depend on it Lead automation and tooling initiatives that reduce manual lift and increase speed, accuracy, and consistency across the People function Build and maintain reporting infrastructure that surfaces meaningful insights on workforce trends, program effectiveness, and operational health Evaluate, and potentially lead the implementation of, a new HRIS as we continue to scale — owning vendor selection, cross-functional coordination, data migration, and change management through go-live and beyond Partnership & Culture Serve as a trusted, approachable resource for managers and employees navigating complex workplace situations — from performance concerns to sensitive interpersonal dynamics Partner with People leadership on employee relations matters, bringing sound judgment, consistency, and discretion to every situation Support managers in having the conversations that matter — coaching them through difficult feedback, performance concerns, and team dynamics with confidence and care Help ensure Bubble's practices stay compliant, fair, and aligned with our values as the company scales Own the iteration, project planning, and rollout of core people programs — including performance reviews, employee engagement, onboarding, recognition, and manager development — ensuring they evolve with the business Build rollout plans and lead the light training and enablement needed to help programs land well across the organization Cross-Functional Partnership & Leadership Model values-based decision making and contribute to a culture of continuous improvement across the People team Participate in and contribute to external People and HR communities to bring emerging practices and insights back to Bubble About You You are a senior People practitioner who operates with equal fluency in systems thinking and human-centered design. You don't separate "operations" from "experience" — you know they're the same thing. You likely bring: 6+ years of experience in People Operations, HR, or a related function, ideally at a fast-moving, high-iteration environment or startup where ambiguity is the norm You think like a business partner: curious about how the company operates, comfortable in org design and headcount conversations, and always connecting People work to what the business is trying to achieve Hands-on employee relations experience: you've navigated complex, sensitive workplace situations with judgment and care. Comfortable navigating sensitive employee situations and leadership conversations alike — bringing discretion and consistency with the confidence to influence without authority, push back with care, and hold a position when it's right for both the business and people. Strong change management instincts: you know how to bring people along, communicate with clarity, and serve as a steady, trusted voice for both employees and leaders during moments of organizational change Deep comfort with technology, automation, and AI-powered tooling — you see these as leverage, not overhead, and you actively look for ways to work smarter Experience owning People systems and data, with strong judgment around process design, reporting, and operational integrity Hands-on experience managing payroll, benefits administration, and employment compliance, ideally including PEO partnership management The autonomy and confidence to lead complex, cross-functional initiatives with limited direction Excellent communication skills and the ability to adapt your style across audiences — from individual contributors to senior leadership Bonus: experience with HRIS implementation or migration, building a people program from the ground up, or scaling through a high-growth phase. Why Bubble At Bubble, you will have real ownership, visibility, and the opportunity to shape how hiring works as we scale. You will collaborate with thoughtful teammates, support builders all over the world, and grow your career alongside a product that is expanding access to technology itself. Compensation: We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $128,000 - $160,000. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. Location: For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within the New York City metro area. We will provide relocation assistance to those who are interested in moving to the NYC area. We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly. For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches, and happy hours, among other fun perks. Benefits: In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation: Our benefits include, but are not limited to: Comprehensive health coverage 401(k) matching Wellness and work enablement stipends Generous PTO A Sabbatical program Join us! Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Perhaps this job doesn't fit your background? Join our talent community !

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