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Customer Service Associate

Bosch Homecomfort · Norristown, PA, United States · Active · SmartRecruiters

Job facts

FieldValue
CompanyBosch Homecomfort
TitleCustomer Service Associate
Normalized title-
Department / teamOther
LocationNorristown, PA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-04-07 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Bosch Homecomfort.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Norristown.Open
Department jobsActive postings in Other.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBosch Homecomfort
Sourceda257225-721b-4b09-bf2d-d4c2bb4b53a8
ATS providerSmartRecruiters

Description

We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in Norristown, United States. As a CSA, you will be the face of our company, providing exceptional support to our valued customers and ensuring their satisfaction with our products and services. Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist customers with product information, order processing, and account management Resolve customer complaints and issues with empathy and efficiency Maintain accurate records of customer interactions and transactions Collaborate with other departments to ensure customer needs are met Identify and escalate complex issues to appropriate team members when necessary Stay updated on company products, services, and policies to provide accurate information Contribute to a positive team environment and support colleagues as needed Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in customer service software and CRM systems Basic computer skills, including familiarity with Microsoft Office suite Ability to multitask and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent Previous customer service experience preferred Flexibility to work various shifts, including weekends and holidays as needed Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

Full job record

Job ID185dff2de9daeee112cf6011ad9e7f24f1133c26
Org IDfc296ff9-9075-4497-be32-056d32748cbb
Source IDda257225-721b-4b09-bf2d-d4c2bb4b53a8
Board IDda257225-721b-4b09-bf2d-d4c2bb4b53a8
Providersmartrecruiters
Provider Job Key744000119186647
TitleCustomer Service Associate
Normalized Title
Statusactive
Activeyes
Location TextNorristown, PA, United States
DepartmentOther
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionPA
CityNorristown
Salary RawWe Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in Norristown, United States. As a CSA, you will be the face of our company, providing exceptional support to our valued customers and ensuring their satisfaction with our products and services. Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist customers with product information, order processing, and account management Resolve customer complaints and issues with empathy and efficiency Maintain accurate records of customer interactions and transactions Collaborate with other departments to ensure customer needs are met Identify and escalate complex issues to appropriate team members when necessary Stay updated on company products, services, and policies to provide accurate information Contribute to a positive team environment and support colleagues as needed Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in customer service software and CRM systems Basic computer skills, including familiarity with Microsoft Office suite Ability to multitask and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent Previous customer service experience preferred Flexibility to work various shifts, including weekends and holidays as needed Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.smartrecruiters.com/Bosch-HomeComfort/744000119186647-customer-service-associate
Apply URLhttps://jobs.smartrecruiters.com/Bosch-HomeComfort/744000119186647-customer-service-associate?oga=true
First Seen At2026-05-31 17:44:59Z
Last Seen At2026-06-22 11:49:26Z
Last Checked At2026-06-22 11:49:26Z
Last Changed At2026-06-03 11:35:41Z
Inactive At
Source Posted At2026-04-07 17:21:20Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=bosch-homecomfort/date=2026-06-22/2026-06-22T11-49-11-056Z-8ed5be17e63484e7c4ef3ec73361654d5f0a15589ff9ea782f987b5c159d1c74.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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