Home › Companies › Egup Fa Us2 Oraclecloud Com Cx › ServiceNow Business Analyst
ServiceNow Business Analyst
Egup Fa Us2 Oraclecloud Com Cx · Westerville, OH, United States · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Egup Fa Us2 Oraclecloud Com Cx |
| Title | ServiceNow Business Analyst |
| Normalized title | - |
| Department / team | Business Applications |
| Location | Westerville, OH, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-16 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Egup Fa Us2 Oraclecloud Com Cx. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Westerville. | Open |
| Department jobs | Active postings in Business Applications. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Egup Fa Us2 Oraclecloud Com Cx |
| Source | cb575105-b0fc-44e1-8d7f-f46ab2fbf62b |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
ServiceNow Business Analyst
Overview:
We are seeking a skilled and experienced ServiceNow Business Analyst to join our team. In this role, you will act as a liaison between business stakeholders and technical teams to analyze business processes, gather requirements, and translate them into effective non-custom ServiceNow solutions.
Responsibilities:
Requirements Gathering: Collaborate with business stakeholders to elicit, analyze, and document business requirements related to ServiceNow platform implementations and enhancements.
Process Analysis: Conduct thorough analysis of existing business processes and workflows to identify areas for improvement and optimization using ServiceNow capabilities.
Solution Design: Work closely with technical teams to translate business requirements into functional specifications and design ServiceNow solutions that align with business objectives.
Configuration and Customization: Configure ServiceNow applications, forms, workflows, and integrations to meet business needs, ensuring adherence to best practices and standards.
Data Analysis: Analyze and validate data requirements for ServiceNow implementations, including data migration, transformation, and integration with external systems.
Training and Documentation : Provide training and support to end-users on ServiceNow functionality, workflows, and best practices. Create and maintain technical documentation, including user guides, training materials, and process documentation.
Continuous Improvement : Stay updated on ServiceNow platform updates, new features, and best practices. Identify opportunities for process improvements and optimization to enhance the efficiency and effectiveness of ServiceNow solutions.
Qualifications :
3-5 years of proven experience as a Business Analyst, with a focus on ServiceNow platform.
Strong understanding of ServiceNow modules for SPM & ITSM. Any other module is a plus such as: ITOM, CSM, MCO, WSD, & HRSD.
Experience with ServiceNow implementation methodologies and best practices.
Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Strong communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities effectively.
Familiarity with Agile and/or iterative delivery methodologies
Organization
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Full job record
| Job ID | 184772f6156c2f1141d74f9875a720f25a993b68 |
| Org ID | 6ea8fccc-96dd-4211-b828-d90d3d123f21 |
| Source ID | cb575105-b0fc-44e1-8d7f-f46ab2fbf62b |
| Board ID | cb575105-b0fc-44e1-8d7f-f46ab2fbf62b |
| Provider | oracle_hcm |
| Provider Job Key | 20270535 |
| Title | ServiceNow Business Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Westerville, OH, United States |
| Department | Business Applications |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | OH |
| City | Westerville |
| Salary Raw | Description ServiceNow Business Analyst Overview: We are seeking a skilled and experienced ServiceNow Business Analyst to join our team. In this role, you will act as a liaison between business stakeholders and technical teams to analyze business processes, gather requirements, and translate them into effective non-custom ServiceNow solutions. Responsibilities: Requirements Gathering: Collaborate with business stakeholders to elicit, analyze, and document business requirements related to ServiceNow platform implementations and enhancements. Process Analysis: Conduct thorough analysis of existing business processes and workflows to identify areas for improvement and optimization using ServiceNow capabilities. Solution Design: Work closely with technical teams to translate business requirements into functional specifications and design ServiceNow solutions that align with business objectives. Configuration and Customization: Configure ServiceNow applications, forms, workflows, and integrations to meet business needs, ensuring adherence to best practices and standards. Data Analysis: Analyze and validate data requirements for ServiceNow implementations, including data migration, transformation, and integration with external systems. Training and Documentation : Provide training and support to end-users on ServiceNow functionality, workflows, and best practices. Create and maintain technical documentation, including user guides, training materials, and process documentation. Continuous Improvement : Stay updated on ServiceNow platform updates, new features, and best practices. Identify opportunities for process improvements and optimization to enhance the efficiency and effectiveness of ServiceNow solutions. Qualifications : 3-5 years of proven experience as a Business Analyst, with a focus on ServiceNow platform. Strong understanding of ServiceNow modules for SPM & ITSM. Any other module is a plus such as: ITOM, CSM, MCO, WSD, & HRSD. Experience with ServiceNow implementation methodologies and best practices. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Strong communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities effectively. Familiarity with Agile and/or iterative delivery methodologies Organization Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/20270535 |
| Apply URL | https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx/job/20270535 |
| First Seen At | 2026-06-02 11:58:00Z |
| Last Seen At | 2026-06-18 11:53:24Z |
| Last Checked At | 2026-06-18 11:53:24Z |
| Last Changed At | 2026-06-16 11:03:46Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 17:37:55Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=egup.fa.us2.oraclecloud.com|cx/date=2026-06-18/2026-06-18T11-51-30-668Z-1235469ed841609e3eeb1bab4c0881aa19d04f7aebc9718a9c581aa032197dbe.json |
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