Customer Service Support Supervisor

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  "last_changed_at": "2026-05-30T05:41:44.250Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Westminster, CO, 80234",
    "city": "Westminster",
    "region": "CO",
    "country": "United States",
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  "inferred_at": "2026-06-19T10:56:41.427Z",
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    "location": {
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      "city": "Westminster",
      "region": "CO",
      "country": "United States",
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  "detail": {
    "url": "https://usengineering.applytojob.com/apply/jobs/details/rwGzdv9AJu?&",
    "heading": "Customer Service Support Supervisor",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://usengineering.applytojob.com/apply/rwGzdv9AJu/Customer-Service-Support-Supervisor",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering Service. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients’ goals.<br><br><b>Customer Service Support Supervisor</b></span></span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Karla;\">The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.</span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Principal Duties and Accountabilities:</b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Supervision & Leadership</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Conduct quarterly performance reviews and routine one-on-ones with assigned team members.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Participate in performance management, coaching, and the evaluation process for service staff.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup </span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Dispatch Operations</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Monitor ongoing service work assignments and technician locations through active communication.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Act as point of escalation for complex service issues or customer concerns.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Utilize data and analytics to identify service trends and efficiency opportunities.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.</span></span></span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Provide backup support to Service Coordinators as needed<b>.</b></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Job Management</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Establish new work orders in the accounting system for both new and existing customers.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ensure proper documentation and accuracy in all service-related information.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Sales Collaboration</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Process Improvement & Development</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Stay current with industry best practices, service software applications, and workflow optimization strategies.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Education:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">General courses in accounting preferred.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Experience:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Minimum 3 years’ experience as a Service Coordinator or Dispatcher.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Knowledge of commercial HVAC systems, equipment, and terminology required.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">In-depth understanding of dispatch center operations, scheduling, and resource allocation.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Knowledge, skills, and abilities:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Strong leadership and mentoring skills with ability to foster collaboration within the team.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Effective verbal and written communication skills with customers, staff, and management.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Commitment to professional growth and the development of new skills to support evolving operational and technological needs</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Physical and/or travel demands:  </b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Some travel may be required.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">This position is done in a typical office setting, mostly sitting at a desk.  Frequent use of computer keyboard, monitor, and telephone.  Some standing, bending, and lifting light files is required.  </span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">May require occasional bending, stooping, and lifting of files, light office equipment, etc.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Benefits and Compensation:</b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>This position will be posted until June 30th 2026. </b> To apply, please visit <a href=\"https://www.usengineering.com/careers/job-postings/\" style=\"color:#467886;text-decoration:underline;\">https://www.usengineering.com/careers/job-postings/</a>.<br><br>Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.<br>U.S. Engineering Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status. <br>U.S. Engineering Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen. <br>Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified.  U.S. Engineering reserves the right to revise as needed.  The job description does not constitute a written or implied contract of employment. </span></span></span></span><br> ",
    "description_text": "Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering Service. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients’ goals.\n Customer Service Support Supervisor\n The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.\n Principal Duties and Accountabilities:\n Supervision & Leadership Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.\n Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.\n Conduct quarterly performance reviews and routine one-on-ones with assigned team members.\n Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.\n Participate in performance management, coaching, and the evaluation process for service staff.\n Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.\n Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.\n Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup\n Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.\n Dispatch Operations Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.\n Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.\n Monitor ongoing service work assignments and technician locations through active communication.\n Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.\n Act as point of escalation for complex service issues or customer concerns.\n Utilize data and analytics to identify service trends and efficiency opportunities.\n Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.\n Provide backup support to Service Coordinators as needed .\n Job Management Establish new work orders in the accounting system for both new and existing customers.\n Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.\n Ensure proper documentation and accuracy in all service-related information.\n Sales Collaboration Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.\n Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.\n Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.\n Process Improvement & Development Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.\n Stay current with industry best practices, service software applications, and workflow optimization strategies.\n Education: High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.\n General courses in accounting preferred.\n Experience: Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.\n Minimum 3 years’ experience as a Service Coordinator or Dispatcher.\n Knowledge of commercial HVAC systems, equipment, and terminology required.\n In-depth understanding of dispatch center operations, scheduling, and resource allocation.\n Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred\n Knowledge, skills, and abilities: Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.\n Strong leadership and mentoring skills with ability to foster collaboration within the team.\n Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.\n Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.\n Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.\n Effective verbal and written communication skills with customers, staff, and management.\n Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).\n Commitment to professional growth and the development of new skills to support evolving operational and technological needs\n Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.\n Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.\n Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.\n Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.\n Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.\n Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.\n Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.\n Physical and/or travel demands:   Some travel may be required.\n This position is done in a typical office setting, mostly sitting at a desk.  Frequent use of computer keyboard, monitor, and telephone.  Some standing, bending, and lifting light files is required.\n May require occasional bending, stooping, and lifting of files, light office equipment, etc.\n Benefits and Compensation: The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets\n Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.\n This position will be posted until June 30th 2026.   To apply, please visit  https://www.usengineering.com/careers/job-postings/ .\nCandidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.\nU.S. Engineering Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.\nU.S. Engineering Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.\nDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified.  U.S. Engineering reserves the right to revise as needed.  The job description does not constitute a written or implied contract of employment.",
    "jsonld_jobposting": {
      "url": "https://usengineering.applytojob.com/apply/rwGzdv9AJu/Customer-Service-Support-Supervisor",
      "@type": "JobPosting",
      "title": "Customer Service Support Supervisor",
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      "baseSalary": {
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      "datePosted": "2026-05-14",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Do you believe no challenge is too complex to solve? You’ll fit right in at U.S. Engineering Service. We deliver award-winning mechanical contracting, construction, service, and maintenance solutions with a focus on performance and innovation. Our team of skilled and collaborative professionals drives every project from preconstruction through final testing, always aligned with our clients’ goals.<br><br><b>Customer Service Support Supervisor</b></span></span></span><br><span style=\"line-height:115%;\"><span style=\"font-family:Karla;\">The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.</span></span></span><br><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Principal Duties and Accountabilities:</b></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Supervision & Leadership</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Conduct quarterly performance reviews and routine one-on-ones with assigned team members.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Participate in performance management, coaching, and the evaluation process for service staff.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.</span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup </span></span></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Dispatch Operations</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Monitor ongoing service work assignments and technician locations through active communication.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Act as point of escalation for complex service issues or customer concerns.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Utilize data and analytics to identify service trends and efficiency opportunities.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><span style=\"color:#000000;\"><span style=\"letter-spacing:0.1pt;\">Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.</span></span></span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Provide backup support to Service Coordinators as needed<b>.</b></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Job Management</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Establish new work orders in the accounting system for both new and existing customers.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ensure proper documentation and accuracy in all service-related information.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Sales Collaboration</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.</span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Karla;\">Process Improvement & Development</span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Stay current with industry best practices, service software applications, and workflow optimization strategies.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Education:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">General courses in accounting preferred.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Experience:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Minimum 3 years’ experience as a Service Coordinator or Dispatcher.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Knowledge of commercial HVAC systems, equipment, and terminology required.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">In-depth understanding of dispatch center operations, scheduling, and resource allocation.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Knowledge, skills, and abilities:</b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Strong leadership and mentoring skills with ability to foster collaboration within the team.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Effective verbal and written communication skills with customers, staff, and management.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Commitment to professional growth and the development of new skills to support evolving operational and technological needs</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Physical and/or travel demands:  </b></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Some travel may be required.</span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">This position is done in a typical office setting, mostly sitting at a desk.  Frequent use of computer keyboard, monitor, and telephone.  Some standing, bending, and lifting light files is required.  </span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">May require occasional bending, stooping, and lifting of files, light office equipment, etc.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>Benefits and Compensation:</b></span></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\">Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.</span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Karla;\"><b>This position will be posted until June 30th 2026. </b> To apply, please visit <a href=\"https://www.usengineering.com/careers/job-postings/\" style=\"color:#467886;text-decoration:underline;\">https://www.usengineering.com/careers/job-postings/</a>.<br><br>Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.<br>U.S. Engineering Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status. <br>U.S. Engineering Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen. <br>Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified.  U.S. Engineering reserves the right to revise as needed.  The job description does not constitute a written or implied contract of employment. </span></span></span></span><br> ",
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          "@type": "PostalAddress",
          "postalCode": "80234",
          "addressRegion": "CO",
          "addressLocality": "Westminster"
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      "validThrough": "2026-08-12",
      "uniqueJobCode": "job_20260514191702_5WLHOPE9FP30V76D",
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        "name": "U.S. Engineering",
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      "experienceRequirements": "Mid Level"
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    "id": "rwGzdv9AJu",
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