Patient Coordinator

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    "raw": "Manassas, VA, US",
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    "region": "VA",
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    "url": "https://jobs-mb2dental.icims.com/jobs/24474/patient-coordinator/job",
    "@type": "JobPosting",
    "title": "Patient Coordinator",
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    "datePosted": "2026-06-03T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p></p>\n<p> </p>\n<p>We are looking for a friendly, organized, and customer-focused Dental Patient Coordinator to join our team. As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. The ideal candidate enjoys helping people, has strong communication skills, and can manage multiple tasks in a fast-paced dental office.</p>\n<p> </p>\n<p><strong>Compensation:</strong> $25-$28 per hour, based on experience</p>\n<p> </p>\n<p><strong>Schedule</strong></p>\n<ul>\n <li>Full-time</li>\n <li>Monday through Friday</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n <li>Bonus opportunities (production-based)</li>\n <li>Medical, dental, vision, and life insurance</li>\n <li>Short and long-term disability options</li>\n <li>PTO and paid holidays</li>\n <li>401(k) options</li>\n</ul>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n <li>Greet patients warmly and provide exceptional customer service</li>\n <li>Check patients in and out for their appointments</li>\n <li>Schedule, confirm, and reschedule appointments as needed</li>\n <li>Contact patients by phone, text, or email to remind them of upcoming visits.</li>\n <li>Verify dental insurance eligibility, benefits, and coverage prior to appointments</li>\n <li>Explain insurance benefits, treatment estimates, and payment options to patients</li>\n <li>Answer incoming calls and respond to patient questions in a professional and friendly manner</li>\n <li>Maintain accurate patient records and update insurance and demographic information</li>\n <li>Coordinate treatment schedules and assist patients with follow-up appointments</li>\n <li>Collect payments and process financial transactions</li>\n <li>Support the dental team by ensuring smooth daily office operations</li>\n <li>Maintain patient confidentiality and comply with HIPAA guidelines</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n <li>One year of previous experience in a dental field in the same position</li>\n <li>Knowledge of dental insurance verification and patient scheduling is a must</li>\n <li>Excellent communication and customer service skills</li>\n <li>Strong attention to detail and organizational abilities</li>\n <li>Ability to multitask and work effectively in a busy office environment.</li>\n <li>Experience with Dentrix is a plus</li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<ul>\n <li>A positive, professional, and compassionate attitude</li>\n <li>Someone who enjoys building relationships with patients and helping them feel comfortable</li>\n <li>A team player who is dependable, organized, and proactive</li>\n <li>A strong communicator who can confidently assist patients with scheduling, insurance questions, and financial arrangements</li>\n</ul>\n<p>This role is perfect for someone who enjoys working with people and wants to make a difference by helping patients have a smooth and positive dental experience from the moment they walk in the door. Sound like the place for you? Apply today!</p>\n<p> </p>\n<p>INDHRFO02</p>",
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          "postalCode": "20110",
          "addressRegion": "VA",
          "streetAddress": "9954 Liberia Ave.",
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    "validThrough": "2027-06-03T04:00:00.000Z",
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