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Account Coordinator
380E3F94F801BE605FB05A2398782D0D · G.A.L. Manufacturing Bronx - Bronx, NY 10451; 50 E 153rd St, Bronx, NY, 10451, USA · Active · $70,000–$80,000 / day · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 380E3F94F801BE605FB05A2398782D0D |
| Title | Account Coordinator |
| Normalized title | - |
| Department / team | Salaried |
| Location | Bronx, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $70,000–$80,000 / day |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-11 / 2026-06-18 |
| Changed / last seen | 2026-06-18 / 2026-06-21 |
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| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 380E3F94F801BE605FB05A2398782D0D. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Bronx. | Open |
| Department jobs | Active postings in Salaried. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 380E3F94F801BE605FB05A2398782D0D |
| Source | 77e77b2c-5696-4993-9ad1-7e14ea2dfed5 |
| ATS provider | Paycom ATS |
Description
Description
Account Coordinator
Regular Position, Full Time
Bronx, NY
If you are a forward-thinker interested in fostering a dynamic and supportive environment, then keep reading! We are searching for a result-oriented Account Coordinator to join our team at Vantage Elevation.
About Us
Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.
The Account Coordinator is responsible for nurturing and growing relationships across a defined portfolio of key strategic accounts. This role serves as the primary point of contact for assigned customers and is accountable for driving customer satisfaction, order execution alignment, account growth, issue resolution, and long-term partnership development.
The ideal candidate combines strong relationship management skills with operational awareness and commercial discipline. This individual will work cross-functionally with Sales, Customer Experience, Supply Chain, Planning, Operations, Engineering, and Quality to ensure customer commitments are met while supporting GAL Bronx business objectives.
Requirements
We are searching for a candidate with:
Bachelor’s degree in business, Supply Chain, Operations, Engineering, or related field preferred
3-5 years of experience in account management, customer success, sales operations, customer service, or commercial operations within a manufacturing, industrial, or B2B environment
Experience managing strategic or high-value customer relationships
Strong understanding of order management, supply chain coordination, manufacturing lead times, and customer fulfillment processes
Excellent communication, organization, and follow-up skills
Proven ability to manage multiple priorities and customer needs across several accounts simultaneously
Strong problem-solving skills with the ability to work cross-functionally and drive action
High level of professionalism, ownership, and customer orientation
Proficiency with ERP, CRM, Microsoft Excel, and standard business reporting tools
Duties and Responsibilities
A typical day may include:
Own the day-to-day relationship for key customer accounts, serving as the primary liaison between the customer and GAL Bronx.
Develop a strong understanding of each customer’s business, buying patterns, project pipeline, service expectations, and strategic importance.
Build and maintain account plans for assigned customers, including growth opportunities, risk areas, and service priorities.
Coordinate internally to support accurate order management, customer promise dates, expedites, backlog reviews, and issue resolution.
Lead regular customer touchpoints, including business reviews, order status discussions, forecast alignment, and performance follow-up.
Monitor open orders, backlog, service concerns, and delivery performance to proactively address risks before they impact the customer.
Partner with internal teams to resolve escalations related to lead time, product quality, order accuracy, logistics, and technical support.
Identify opportunities to improve customer retention, increase share of wallet, and strengthen long-term account value.
Support pricing, quotation follow-up, and commercial discussions in alignment with company strategy.
Maintain clear communication with customers regarding order status, product availability, changes, and recovery plans when required.
Track and report key account metrics, trends, and action items to leadership.
Represent the voice of the customer internally while balancing operational capability, capacity, and profitability.
Ensure CRM, account notes, action logs, and customer records are maintained accurately and consistently.
Preferred Experience & Core Competencies
Preferred Experience
Experience in elevator, industrial manufacturing, building products, or engineered-to-order environments
Familiarity with project-based order flow, aftermarket / spares support, and distributor or customer account structures
Experience leading customer business reviews and executive-level account discussions
Core Competencies
Relationship Management
Commercial Acumen
Cross-Functional Collaboration
Customer Advocacy
Operational Awareness
Communication & Influence
Problem Solving
Accountability & Follow-Through
Key Performance Indicators:
Customer retention and account growth
On-time delivery performance for assigned accounts
Quote conversion and booking growth
Backlog health and order aging
Customer satisfaction and responsiveness
Escalation response and resolution time
Forecast accuracy and customer demand visibility
Contribution to margin and account profitability
Why This Role Matters
The Account Coordinator plays a critical role in protecting and growing GAL Bronx’s most important customer relationships. By creating strong alignment between customer expectations and internal execution, this role helps improve service, strengthen trust, and drive sustainable growth across strategic accounts.
Benefits of Working With Us
Salary for NY-Based Applicants: $70,000.00 - $80,000.00 (actual compensation will be determined based on experience, location, and in keeping with local legislation).
Medical/Dental/Vision/Life Insurance/HSA
401K (Company Match/Non-Elective)
Commuter Benefits (NYC)
Paid Time Off (PTO)
Tuition Reimbursement
Employee Assistance Program (EAP)
…and more!
Position Details
Monday – Friday
8:00am – 4:30pm
Bronx, NY
Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Like What You Read?
If you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values you then we invite you to apply.
Full job record
| Job ID | 1804777fd20defd9a8e73879675d5840beb46d7e |
| Org ID | 3e570d7b-14a8-40c9-84cd-5f1e12553d5f |
| Source ID | 77e77b2c-5696-4993-9ad1-7e14ea2dfed5 |
| Board ID | 77e77b2c-5696-4993-9ad1-7e14ea2dfed5 |
| Provider | paycom |
| Provider Job Key | 421002 |
| Title | Account Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | G.A.L. Manufacturing Bronx - Bronx, NY 10451; 50 E 153rd St, Bronx, NY, 10451, USA |
| Department | Salaried |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Bronx |
| Salary Raw | Description Account Coordinator Regular Position, Full Time Bronx, NY If you are a forward-thinker interested in fostering a dynamic and supportive environment, then keep reading! We are searching for a result-oriented Account Coordinator to join our team at Vantage Elevation. About Us Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom. The Account Coordinator is responsible for nurturing and growing relationships across a defined portfolio of key strategic accounts. This role serves as the primary point of contact for assigned customers and is accountable for driving customer satisfaction, order execution alignment, account growth, issue resolution, and long-term partnership development. The ideal candidate combines strong relationship management skills with operational awareness and commercial discipline. This individual will work cross-functionally with Sales, Customer Experience, Supply Chain, Planning, Operations, Engineering, and Quality to ensure customer commitments are met while supporting GAL Bronx business objectives. Requirements We are searching for a candidate with: Bachelor’s degree in business, Supply Chain, Operations, Engineering, or related field preferred 3-5 years of experience in account management, customer success, sales operations, customer service, or commercial operations within a manufacturing, industrial, or B2B environment Experience managing strategic or high-value customer relationships Strong understanding of order management, supply chain coordination, manufacturing lead times, and customer fulfillment processes Excellent communication, organization, and follow-up skills Proven ability to manage multiple priorities and customer needs across several accounts simultaneously Strong problem-solving skills with the ability to work cross-functionally and drive action High level of professionalism, ownership, and customer orientation Proficiency with ERP, CRM, Microsoft Excel, and standard business reporting tools Duties and Responsibilities A typical day may include: Own the day-to-day relationship for key customer accounts, serving as the primary liaison between the customer and GAL Bronx. Develop a strong understanding of each customer’s business, buying patterns, project pipeline, service expectations, and strategic importance. Build and maintain account plans for assigned customers, including growth opportunities, risk areas, and service priorities. Coordinate internally to support accurate order management, customer promise dates, expedites, backlog reviews, and issue resolution. Lead regular customer touchpoints, including business reviews, order status discussions, forecast alignment, and performance follow-up. Monitor open orders, backlog, service concerns, and delivery performance to proactively address risks before they impact the customer. Partner with internal teams to resolve escalations related to lead time, product quality, order accuracy, logistics, and technical support. Identify opportunities to improve customer retention, increase share of wallet, and strengthen long-term account value. Support pricing, quotation follow-up, and commercial discussions in alignment with company strategy. Maintain clear communication with customers regarding order status, product availability, changes, and recovery plans when required. Track and report key account metrics, trends, and action items to leadership. Represent the voice of the customer internally while balancing operational capability, capacity, and profitability. Ensure CRM, account notes, action logs, and customer records are maintained accurately and consistently. Preferred Experience & Core Competencies Preferred Experience Experience in elevator, industrial manufacturing, building products, or engineered-to-order environments Familiarity with project-based order flow, aftermarket / spares support, and distributor or customer account structures Experience leading customer business reviews and executive-level account discussions Core Competencies Relationship Management Commercial Acumen Cross-Functional Collaboration Customer Advocacy Operational Awareness Communication & Influence Problem Solving Accountability & Follow-Through Key Performance Indicators: Customer retention and account growth On-time delivery performance for assigned accounts Quote conversion and booking growth Backlog health and order aging Customer satisfaction and responsiveness Escalation response and resolution time Forecast accuracy and customer demand visibility Contribution to margin and account profitability Why This Role Matters The Account Coordinator plays a critical role in protecting and growing GAL Bronx’s most important customer relationships. By creating strong alignment between customer expectations and internal execution, this role helps improve service, strengthen trust, and drive sustainable growth across strategic accounts. Benefits of Working With Us Salary for NY-Based Applicants: $70,000.00 - $80,000.00 (actual compensation will be determined based on experience, location, and in keeping with local legislation). Medical/Dental/Vision/Life Insurance/HSA 401K (Company Match/Non-Elective) Commuter Benefits (NYC) Paid Time Off (PTO) Tuition Reimbursement Employee Assistance Program (EAP) …and more! Position Details Monday – Friday 8:00am – 4:30pm Bronx, NY Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Like What You Read? If you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values you then we invite you to apply. |
| Salary Min | 70,000 |
| Salary Max | 80,000 |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=421002&clientkey=380E3F94F801BE605FB05A2398782D0D |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=421002&clientkey=380E3F94F801BE605FB05A2398782D0D |
| First Seen At | 2026-06-18 09:13:02Z |
| Last Seen At | 2026-06-21 10:00:56Z |
| Last Checked At | 2026-06-21 10:00:56Z |
| Last Changed At | 2026-06-18 09:13:02Z |
| Inactive At | — |
| Source Posted At | 2026-06-11 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=380E3F94F801BE605FB05A2398782D0D/date=2026-06-21/2026-06-21T10-00-53-876Z-7c25bf238b11b3c196e9809cd9365b0f11f7c29aad13849f9770db278ebcab7a.json |
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"description": "<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Account Coordinator</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Regular Position, Full Time</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Bronx, NY</span></b></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">If you are a forward-thinker interested in fostering a dynamic and supportive environment, then keep reading! We are searching for a result-oriented Account Coordinator to join our team at Vantage Elevation. </span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">About Us</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">The Account Coordinator is responsible for nurturing and growing relationships across a defined portfolio of key strategic accounts. This role serves as the primary point of contact for assigned customers and is accountable for driving customer satisfaction, order execution alignment, account growth, issue resolution, and long-term partnership development.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">The ideal candidate combines strong relationship management skills with operational awareness and commercial discipline. This individual will work cross-functionally with Sales, Customer Experience, Supply Chain, Planning, Operations, Engineering, and Quality to ensure customer commitments are met while supporting GAL Bronx business objectives.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Requirements</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">We are searching for a candidate with:</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Bachelor’s degree in business, Supply Chain, Operations, Engineering, or related field preferred</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">3-5 years of experience in account management, customer success, sales operations, customer service, or commercial operations within a manufacturing, industrial, or B2B environment</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Experience managing strategic or high-value customer relationships</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Strong understanding of order management, supply chain coordination, manufacturing lead times, and customer fulfillment processes</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Excellent communication, organization, and follow-up skills</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Proven ability to manage multiple priorities and customer needs across several accounts simultaneously</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Strong problem-solving skills with the ability to work cross-functionally and drive action</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">High level of professionalism, ownership, and customer orientation</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Arial",sans-serif\">Proficiency with ERP, CRM, Microsoft Excel, and standard business reporting tools</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Duties and Responsibilities</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">A typical day may include: </span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Own the day-to-day relationship for key customer accounts, serving as the primary liaison between the customer and GAL Bronx.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Develop a strong understanding of each customer’s business, buying patterns, project pipeline, service expectations, and strategic importance.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Build and maintain account plans for assigned customers, including growth opportunities, risk areas, and service priorities.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Coordinate internally to support accurate order management, customer promise dates, expedites, backlog reviews, and issue resolution.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Lead regular customer touchpoints, including business reviews, order status discussions, forecast alignment, and performance follow-up.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Monitor open orders, backlog, service concerns, and delivery performance to proactively address risks before they impact the customer.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Partner with internal teams to resolve escalations related to lead time, product quality, order accuracy, logistics, and technical support.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Identify opportunities to improve customer retention, increase share of wallet, and strengthen long-term account value.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Support pricing, quotation follow-up, and commercial discussions in alignment with company strategy.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Maintain clear communication with customers regarding order status, product availability, changes, and recovery plans when required.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Track and report key account metrics, trends, and action items to leadership.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Represent the voice of the customer internally while balancing operational capability, capacity, and profitability.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Ensure CRM, account notes, action logs, and customer records are maintained accurately and consistently.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Preferred Experience & Core Competencies</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Preferred Experience</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Experience in elevator, industrial manufacturing, building products, or engineered-to-order environments</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Familiarity with project-based order flow, aftermarket / spares support, and distributor or customer account structures</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Experience leading customer business reviews and executive-level account discussions</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Core Competencies</span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Relationship Management</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Commercial Acumen</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Cross-Functional Collaboration</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Customer Advocacy</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Operational Awareness</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Communication & Influence</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Problem Solving</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Accountability & Follow-Through</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Key Performance Indicators:</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Customer retention and account growth</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">On-time delivery performance for assigned accounts</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Quote conversion and booking growth</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Backlog health and order aging</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Customer satisfaction and responsiveness</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Escalation response and resolution time</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Forecast accuracy and customer demand visibility</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Contribution to margin and account profitability</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Why This Role Matters</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">The Account Coordinator plays a critical role in protecting and growing GAL Bronx’s most important customer relationships. By creating strong alignment between customer expectations and internal execution, this role helps improve service, strengthen trust, and drive sustainable growth across strategic accounts.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Benefits of Working With Us</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Salary for NY-Based Applicants: $70,000.00 - $80,000.00 (actual compensation will be determined based on experience, location, and in keeping with local legislation). </span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">Medical/Dental/Vision/Life Insurance/HSA</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">401K (Company Match/Non-Elective)</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">Commuter Benefits (NYC)</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">Paid Time Off (PTO)</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">Tuition Reimbursement</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">Employee Assistance Program (EAP)</span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:"Arial",sans-serif\">…and more!</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Position Details</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Monday – Friday</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">8:00am – 4:30pm</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Bronx, NY</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.<br />\r\n\tThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-family:"Arial",sans-serif\">Like What You Read?</span></b></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:"Arial",sans-serif\">If you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values you then we invite you to apply.</span></span></span></span></p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Account Coordinator\",\"identifier\":\"J0QE19421002\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/380E3F94F801BE605FB05A2398782D0D/jobs/421002\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=380E3F94F801BE605FB05A2398782D0D\",\"datePosted\":\"2026-06-11\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: G.A.L. Manufacturing Bronx - Bronx, NY 10451Position Type: Full TimeJob Category: SalariedAccount Coordinator\\r\\n\\r\\nRegular Position, Full Time\\r\\n\\r\\nBronx, NY\\r\\n\\r\\n \\r\\n\\r\\nIf you are a forward-thinker interested in fostering a dynamic and supportive environment, then keep reading! We are searching for a result-oriented Account Coordinator to join our team at Vantage Elevation. \\r\\n\\r\\n \\r\\n\\r\\nAbout Us\\r\\n\\r\\nVantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.\\r\\n\\r\\n \\r\\n\\r\\nThe Account Coordinator is responsible for nurturing and growing relationships across a defined portfolio of key strategic accounts. This role serves as the primary point of contact for assigned customers and is accountable for driving customer satisfaction, order execution alignment, account growth, issue resolution, and long-term partnership development.\\r\\n\\r\\n \\r\\n\\r\\nThe ideal candidate combines strong relationship management skills with operational awareness and commercial discipline. This individual will work cross-functionally with Sales, Customer Experience, Supply Chain, Planning, Operations, Engineering, and Quality to ensure customer commitments are met while supporting GAL Bronx business objectives.\\r\\n\\r\\n \\r\\n\\r\\nRequirements\\r\\n\\r\\nWe are searching for a candidate with:\\r\\n\\r\\n\\r\\n\\tBachelor’s degree in business, Supply Chain, Operations, Engineering, or related field preferred\\r\\n\\t3-5 years of experience in account management, customer success, sales operations, customer service, or commercial operations within a manufacturing, industrial, or B2B environment\\r\\n\\tExperience managing strategic or high-value customer relationships\\r\\n\\tStrong understanding of order management, supply chain coordination, manufacturing lead times, and customer fulfillment processes\\r\\n\\tExcellent communication, organization, and follow-up skills\\r\\n\\tProven ability to manage multiple priorities and customer needs across several accounts simultaneously\\r\\n\\tStrong problem-solving skills with the ability to work cross-functionally and drive action\\r\\n\\tHigh level of professionalism, ownership, and customer orientation\\r\\n\\tProficiency with ERP, CRM, Microsoft Excel, and standard business reporting tools\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nDuties and Responsibilities\\r\\n\\r\\nA typical day may include: \\r\\n\\r\\n\\r\\n\\tOwn the day-to-day relationship for key customer accounts, serving as the primary liaison between the customer and GAL Bronx.\\r\\n\\tDevelop a strong understanding of each customer’s business, buying patterns, project pipeline, service expectations, and strategic importance.\\r\\n\\tBuild and maintain account plans for assigned customers, including growth opportunities, risk areas, and service priorities.\\r\\n\\tCoordinate internally to support accurate order management, customer promise dates, expedites, backlog reviews, and issue resolution.\\r\\n\\tLead regular customer touchpoints, including business reviews, order status discussions, forecast alignment, and performance follow-up.\\r\\n\\tMonitor open orders, backlog, service concerns, and delivery performance to proactively address risks before they impact the customer.\\r\\n\\tPartner with internal teams to resolve escalations related to lead time, product quality, order accuracy, logistics, and technical support.\\r\\n\\tIdentify opportunities to improve customer retention, increase share of wallet, and strengthen long-term account value.\\r\\n\\tSupport pricing, quotation follow-up, and commercial discussions in alignment with company strategy.\\r\\n\\tMaintain clear communication with customers regarding order status, product availability, changes, and recovery plans when required.\\r\\n\\tTrack and report key account metrics, trends, and action items to leadership.\\r\\n\\tRepresent the voice of the customer internally while balancing operational capability, capacity, and profitability.\\r\\n\\tEnsure CRM, account notes, action logs, and customer records are maintained accurately and consistently.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPreferred Experience & Core Competencies\\r\\n\\r\\nPreferred Experience\\r\\n\\r\\n\\r\\n\\tExperience in elevator, industrial manufacturing, building products, or engineered-to-order environments\\r\\n\\tFamiliarity with project-based order flow, aftermarket / spares support, and distributor or customer account structures\\r\\n\\tExperience leading customer business reviews and executive-level account discussions\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCore Competencies\\r\\n\\r\\n\\r\\n\\tRelationship Management\\r\\n\\tCommercial Acumen\\r\\n\\tCross-Functional Collaboration\\r\\n\\tCustomer Advocacy\\r\\n\\tOperational Awareness\\r\\n\\tCommunication & Influence\\r\\n\\tProblem Solving\\r\\n\\tAccountability & Follow-Through\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nKey Performance Indicators:\\r\\n\\r\\n\\r\\n\\tCustomer retention and account growth\\r\\n\\tOn-time delivery performance for assigned accounts\\r\\n\\tQuote conversion and booking growth\\r\\n\\tBacklog health and order aging\\r\\n\\tCustomer satisfaction and responsiveness\\r\\n\\tEscalation response and resolution time\\r\\n\\tForecast accuracy and customer demand visibility\\r\\n\\tContribution to margin and account profitability\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nWhy This Role Matters\\r\\n\\r\\nThe Account Coordinator plays a critical role in protecting and growing GAL Bronx’s most important customer relationships. By creating strong alignment between customer expectations and internal execution, this role helps improve service, strengthen trust, and drive sustainable growth across strategic accounts.\\r\\n\\r\\n \\r\\n\\r\\nBenefits of Working With Us\\r\\n\\r\\n\\r\\n\\tSalary for NY-Based Applicants: $70,000.00 - $80,000.00 (actual compensation will be determined based on experience, location, and in keeping with local legislation). \\r\\n\\tMedical/Dental/Vision/Life Insurance/HSA\\r\\n\\t401K (Company Match/Non-Elective)\\r\\n\\tCommuter Benefits (NYC)\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tTuition Reimbursement\\r\\n\\tEmployee Assistance Program (EAP)\\r\\n\\t…and more!\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPosition Details\\r\\n\\r\\n\\r\\n\\tMonday – Friday\\r\\n\\t8:00am – 4:30pm\\r\\n\\tBronx, NY\\r\\n\\tVantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\\r\\n\\tThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLike What You Read?\\r\\n\\r\\nIf you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values you then we invite you to apply.\\r\\nQualifications\",\"responsibilities\":\"Account Coordinator\\r\\n\\r\\nRegular Position, Full Time\\r\\n\\r\\nBronx, NY\\r\\n\\r\\n \\r\\n\\r\\nIf you are a forward-thinker interested in fostering a dynamic and supportive environment, then keep reading! We are searching for a result-oriented Account Coordinator to join our team at Vantage Elevation. \\r\\n\\r\\n \\r\\n\\r\\nAbout Us\\r\\n\\r\\nVantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.\\r\\n\\r\\n \\r\\n\\r\\nThe Account Coordinator is responsible for nurturing and growing relationships across a defined portfolio of key strategic accounts. This role serves as the primary point of contact for assigned customers and is accountable for driving customer satisfaction, order execution alignment, account growth, issue resolution, and long-term partnership development.\\r\\n\\r\\n \\r\\n\\r\\nThe ideal candidate combines strong relationship management skills with operational awareness and commercial discipline. This individual will work cross-functionally with Sales, Customer Experience, Supply Chain, Planning, Operations, Engineering, and Quality to ensure customer commitments are met while supporting GAL Bronx business objectives.\\r\\n\\r\\n \\r\\n\\r\\nRequirements\\r\\n\\r\\nWe are searching for a candidate with:\\r\\n\\r\\n\\r\\n\\tBachelor’s degree in business, Supply Chain, Operations, Engineering, or related field preferred\\r\\n\\t3-5 years of experience in account management, customer success, sales operations, customer service, or commercial operations within a manufacturing, industrial, or B2B environment\\r\\n\\tExperience managing strategic or high-value customer relationships\\r\\n\\tStrong understanding of order management, supply chain coordination, manufacturing lead times, and customer fulfillment processes\\r\\n\\tExcellent communication, organization, and follow-up skills\\r\\n\\tProven ability to manage multiple priorities and customer needs across several accounts simultaneously\\r\\n\\tStrong problem-solving skills with the ability to work cross-functionally and drive action\\r\\n\\tHigh level of professionalism, ownership, and customer orientation\\r\\n\\tProficiency with ERP, CRM, Microsoft Excel, and standard business reporting tools\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nDuties and Responsibilities\\r\\n\\r\\nA typical day may include: \\r\\n\\r\\n\\r\\n\\tOwn the day-to-day relationship for key customer accounts, serving as the primary liaison between the customer and GAL Bronx.\\r\\n\\tDevelop a strong understanding of each customer’s business, buying patterns, project pipeline, service expectations, and strategic importance.\\r\\n\\tBuild and maintain account plans for assigned customers, including growth opportunities, risk areas, and service priorities.\\r\\n\\tCoordinate internally to support accurate order management, customer promise dates, expedites, backlog reviews, and issue resolution.\\r\\n\\tLead regular customer touchpoints, including business reviews, order status discussions, forecast alignment, and performance follow-up.\\r\\n\\tMonitor open orders, backlog, service concerns, and delivery performance to proactively address risks before they impact the customer.\\r\\n\\tPartner with internal teams to resolve escalations related to lead time, product quality, order accuracy, logistics, and technical support.\\r\\n\\tIdentify opportunities to improve customer retention, increase share of wallet, and strengthen long-term account value.\\r\\n\\tSupport pricing, quotation follow-up, and commercial discussions in alignment with company strategy.\\r\\n\\tMaintain clear communication with customers regarding order status, product availability, changes, and recovery plans when required.\\r\\n\\tTrack and report key account metrics, trends, and action items to leadership.\\r\\n\\tRepresent the voice of the customer internally while balancing operational capability, capacity, and profitability.\\r\\n\\tEnsure CRM, account notes, action logs, and customer records are maintained accurately and consistently.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPreferred Experience & Core Competencies\\r\\n\\r\\nPreferred Experience\\r\\n\\r\\n\\r\\n\\tExperience in elevator, industrial manufacturing, building products, or engineered-to-order environments\\r\\n\\tFamiliarity with project-based order flow, aftermarket / spares support, and distributor or customer account structures\\r\\n\\tExperience leading customer business reviews and executive-level account discussions\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCore Competencies\\r\\n\\r\\n\\r\\n\\tRelationship Management\\r\\n\\tCommercial Acumen\\r\\n\\tCross-Functional Collaboration\\r\\n\\tCustomer Advocacy\\r\\n\\tOperational Awareness\\r\\n\\tCommunication & Influence\\r\\n\\tProblem Solving\\r\\n\\tAccountability & Follow-Through\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nKey Performance Indicators:\\r\\n\\r\\n\\r\\n\\tCustomer retention and account growth\\r\\n\\tOn-time delivery performance for assigned accounts\\r\\n\\tQuote conversion and booking growth\\r\\n\\tBacklog health and order aging\\r\\n\\tCustomer satisfaction and responsiveness\\r\\n\\tEscalation response and resolution time\\r\\n\\tForecast accuracy and customer demand visibility\\r\\n\\tContribution to margin and account profitability\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nWhy This Role Matters\\r\\n\\r\\nThe Account Coordinator plays a critical role in protecting and growing GAL Bronx’s most important customer relationships. By creating strong alignment between customer expectations and internal execution, this role helps improve service, strengthen trust, and drive sustainable growth across strategic accounts.\\r\\n\\r\\n \\r\\n\\r\\nBenefits of Working With Us\\r\\n\\r\\n\\r\\n\\tSalary for NY-Based Applicants: $70,000.00 - $80,000.00 (actual compensation will be determined based on experience, location, and in keeping with local legislation). \\r\\n\\tMedical/Dental/Vision/Life Insurance/HSA\\r\\n\\t401K (Company Match/Non-Elective)\\r\\n\\tCommuter Benefits (NYC)\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tTuition Reimbursement\\r\\n\\tEmployee Assistance Program (EAP)\\r\\n\\t…and more!\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPosition Details\\r\\n\\r\\n\\r\\n\\tMonday – Friday\\r\\n\\t8:00am – 4:30pm\\r\\n\\tBronx, NY\\r\\n\\tVantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\\r\\n\\tThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLike What You Read?\\r\\n\\r\\nIf you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values you then we invite you to apply.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Gal Manufacturing, a Vantage Elevation Company\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=380E3F94F801BE605FB05A2398782D0D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"50 E 153rd St\",\"addressLocality\":\"Bronx\",\"addressRegion\":\"NY\",\"postalCode\":10451,\"addressCountry\":\"USA\"}},\"industry\":\"Salaried\",\"validThrough\":\"-0001-11-30\"}",
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