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Medical Administrative Assistant

6A036C6CA448DD92B703FDB12BE6C1F2 · Exposition Park - Los Angeles, CA 90007; 3787 S Vermont Ave, Los Angeles, CA, 90007, USA · Active · $20–$25 / hour · Paycom ATS

Job facts

FieldValue
Company6A036C6CA448DD92B703FDB12BE6C1F2
TitleMedical Administrative Assistant
Normalized title-
Department / teamAdmin - Clerical
LocationLos Angeles, CA, United States
Work model-
Employment typeFull Time
Salary$20–$25 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-03 / 2026-06-06

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Linked records

Company6A036C6CA448DD92B703FDB12BE6C1F2
Source89fb4015-c6e4-423e-a75c-d67b80c5b18f
ATS providerPaycom ATS

Description

Description ROLE SUMMARY: Under the general supervision of the Psychiatric Licensed Vocational Nurse, the Medical Administrative Assistant provides medically knowledgeable and clerical administrative support to our Psychiatric Department. Incumbent will follow standard agency and department policies and procedures in performing any clinical assistance tasks. ESSENTIAL RESPONSIBILITIES: Provides medically informed administrative support and clerical/office support to the Psychiatric Department. Schedules new and follow-up client appointments for psychiatric services. Ensures client documents are provided to psychiatrists and other providers as requested. Schedules follow up appointments, as needed, including creating Zoom or other telehealth platform appointments. Supports clients with technology associated with connecting with tele-mental health services. Facilitates scheduling of psychiatric referrals to health care services, as needed. Sends daily appointment reminders to scheduled clients using electronic health records system Confirms client appointments and modifies when necessary. Instructs clients by phone, email, or in person on how to prepare for appointments. Provides initial front desk contact with clients, providing them with appropriate documents needed for their visit type, and ensuring completeness of documents. Cancels or reschedules appointments when requested by psychiatrists. Manages problems related to patient scheduling and office administration. Enters new patient information accurately into the electronic medical records program when needed. Screens and inform clients of eligibility requirements prior to appointments for mental health services Provides back-up office support, as approved by IS Support Manager, to other Wellnest front desk administrative staff on the rare occasion it will be needed. Applies skills and knowledge of all agency policies and procedures related to the agency’s reception and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. Assists psychiatrists and clients with ensuring that their medications have been approved and filled by the pharmacies. Scans consent documents, patient letters, assessment results, and other appropriate records into the appropriate section of client's medical record. Assembles basic chart forms for new patient visits. Maintains filing system for commonly used agency forms and referral information. Handles the initial request for medical or counseling information release and ensuring completeness of request in accordance with agency policies and procedures, as well as in accordance with federal and state guidelines. Responsible for front desk duties such as answering and triaging telephone calls, checking-in patients for their appointments; verification of Medi-Cal coverage and demographic information; checking out patients and scheduling follow-up appointments and referrals. Other duties as assigned REQUIRED QUALIFICATIONS: Associate's degree (A. A.) or equivalent from two-year college or technical school OR training certificate. A minimum of two (2) years of administrative experience in an environment with clients who are dealing with mental health issues is preferred. CONDITIONS OF EMPLOYMENT: Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver’s license and clean driving record that meets Wellnest’s insurance carrier’s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice. WORKING CONDITIONS: Employee regularly works out in the field and in an office environment. Employee may be required to work flexible, evening and/or weekend hours for time-sensitive projects. REASONING ABILITY : Ability to effectively present information and respond to questions Ability to read, analyze and interpret manual and office documents Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions. Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts. Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints. Ability to be flexible and adapt to changing work demands. Maintain a high level of concentration and attention to detail for extended periods of time. Maintain a high level of ethical and professional standards in accordance with agency policy. PHYSICAL DEMANDS : Ability to talk or hear in order to give and receive information and instructions. Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls Ability to reach with hands and arms. Ability to use computer keyboard up to 50% of the day. Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment. Lift and/or move up to 25 pounds. Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required. This description is only intended to illustrate the duties, responsibilities and requirements for it. It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform. Wellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics. Due t o restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.

Full job record

Job ID17f40c64128fe129df03449651e7474aacae4636
Org ID77137be1-0210-4d74-8313-44baffa7941e
Source ID89fb4015-c6e4-423e-a75c-d67b80c5b18f
Board ID89fb4015-c6e4-423e-a75c-d67b80c5b18f
Providerpaycom
Provider Job Key201351
TitleMedical Administrative Assistant
Normalized Title
Statusactive
Activeyes
Location TextExposition Park - Los Angeles, CA 90007; 3787 S Vermont Ave, Los Angeles, CA, 90007, USA
DepartmentAdmin - Clerical
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityLos Angeles
Salary Raw$20.31 - $24.88 Hourly
Salary Min20.31
Salary Max24.88
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=201351&clientkey=6A036C6CA448DD92B703FDB12BE6C1F2
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=201351&clientkey=6A036C6CA448DD92B703FDB12BE6C1F2
First Seen At2026-06-03 10:07:53Z
Last Seen At2026-06-06 09:56:05Z
Last Checked At2026-06-06 09:56:05Z
Last Changed At2026-06-03 10:07:53Z
Inactive At
Source Posted At2026-06-02 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6A036C6CA448DD92B703FDB12BE6C1F2/date=2026-06-06/2026-06-06T09-56-03-642Z-9a4623f141270fea0e6390aa834bc85449ea15d09001c9fee0d0385f7522294e.json
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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">ROLE SUMMARY:</span></strong></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Under the general supervision of the Psychiatric Licensed Vocational Nurse, the Medical Administrative Assistant provides medically knowledgeable and clerical administrative support to our Psychiatric Department. Incumbent will follow standard agency and department policies and procedures in performing any clinical assistance tasks.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">ESSENTIAL RESPONSIBILITIES:</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Provides medically informed administrative support and clerical/office support to the Psychiatric Department. </span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Schedules new and follow-up client appointments for psychiatric services.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Ensures client documents are provided to psychiatrists and other providers as requested.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Schedules follow up appointments, as needed, including creating Zoom or other telehealth platform appointments.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Supports clients with technology associated with connecting with tele-mental health services.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Facilitates scheduling of psychiatric referrals to health care services, as needed.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Sends daily appointment reminders to scheduled clients using electronic health records system</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Confirms client appointments and modifies when necessary.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Instructs clients by phone, email, or in person on how to prepare for appointments.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Provides initial front desk contact with clients, providing them with appropriate documents needed for their visit type, and ensuring completeness of documents.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Cancels or reschedules appointments when requested by psychiatrists.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Manages problems related to patient scheduling and office administration. </span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Enters new patient information accurately into the electronic medical records program when needed.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Screens and inform clients of eligibility requirements prior to appointments for mental health services</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Provides back-up office support, as approved by IS Support Manager, to other Wellnest front desk administrative staff on the rare occasion it will be needed.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Applies skills and knowledge of all agency policies and procedures related to the agency&rsquo;s reception and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Assists psychiatrists and clients with ensuring that their medications have been approved and filled by the pharmacies.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Scans consent documents, patient letters, assessment results, and other appropriate records into the appropriate section of client&#39;s medical record.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Assembles basic chart forms for new patient visits.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Maintains filing system for commonly used agency forms and referral information.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Handles the initial request for medical or counseling information release and ensuring completeness of request in accordance with agency policies and procedures, as well as in accordance with federal and state guidelines.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Responsible for front desk duties such as answering and triaging telephone calls, checking-in patients for their appointments; verification of Medi-Cal coverage and demographic information; checking out patients and scheduling follow-up appointments and referrals. </span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Other duties as assigned</span></span></span></span></li>\n</ul>\n\n<p><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\"><span style=\"color:black\">REQUIRED QUALIFICATIONS: </span></span></strong><span style=\"font-family:Muli\"><span style=\"color:black\">Associate&#39;s degree (A. A.) or equivalent from two-year college or technical school OR training certificate. A minimum of two (2) years of administrative experience in an environment with clients who are dealing with mental health issues is preferred. </span></span></span></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">CONDITIONS OF EMPLOYMENT: </span></strong><span style=\"font-family:Muli\">Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver&rsquo;s license and clean driving record that meets Wellnest&rsquo;s insurance carrier&rsquo;s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice. </span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">WORKING CONDITIONS: </span></strong><span style=\"font-family:Muli\">Employee regularly works out in the field and in an office environment. Employee may be required to work flexible, evening and/or weekend hours for time-sensitive projects.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">REASONING ABILITY</span></strong><span style=\"font-family:Muli\">:&nbsp; </span></span></p>\n\n<ul>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to effectively present information and respond to questions</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to read, analyze and interpret manual and office documents</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. </span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to work independently and with others - including other employees, clients and members of the public - in face-to-face and telephonic contexts.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Ability to be flexible and adapt to changing work demands.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Maintain a high level of concentration and attention to detail for extended periods of time.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\"><span style=\"color:black\">Maintain a high level of ethical and professional standards in accordance with agency policy.</span></span> </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong><span style=\"font-family:Muli\">PHYSICAL DEMANDS</span></strong><span style=\"font-family:Muli\">:</span></span></p>\n\n<ul>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Ability to talk or hear in order to give and receive information and instructions.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Ability to reach with hands and arms.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Ability to use computer keyboard up to 50% of the day.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Lift and/or move up to 25 pounds.</span></span></span></span></li>\n\t<li><span style=\"background-color:white\"><span style=\"color:black\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">This description is only intended to illustrate the duties, responsibilities and requirements for it.&nbsp; It is not intended, nor should it be interpreted to describe each and every duty the employee may be required to perform. </span></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Muli\">Wellnest does not discriminate against any client, parent/guardian, employee or community member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.</span></span></p>\n\n<p>Due t<strong><span style=\"font-family:Muli\">o restrictions from DHCS, Wellnest, as a health care provider, is unable to employ anyone on a DHCS exclusionary list or database. Applicants will be asked to confirm within the application process whether they are subject to an exclusion.</span></strong></p>\n",
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Incumbent will follow standard agency and department policies and procedures in performing any clinical assistance tasks.\\n\\n&nbsp;\\n\\nESSENTIAL RESPONSIBILITIES:\\n\\n\\n\\tProvides medically informed administrative support and clerical/office support to the Psychiatric Department. \\n\\tSchedules new and follow-up client appointments for psychiatric services.\\n\\tEnsures client documents are provided to psychiatrists and other providers as requested.\\n\\tSchedules follow up appointments, as needed, including creating Zoom or other telehealth platform appointments.\\n\\tSupports clients with technology associated with connecting with tele-mental health services.\\n\\tFacilitates scheduling of psychiatric referrals to health care services, as needed.\\n\\tSends daily appointment reminders to scheduled clients using electronic health records system\\n\\tConfirms client appointments and modifies when necessary.\\n\\tInstructs clients by phone, email, or in person on how to prepare for appointments.\\n\\tProvides initial front desk contact with clients, providing them with appropriate documents needed for their visit type, and ensuring completeness of documents.\\n\\tCancels or reschedules appointments when requested by psychiatrists.\\n\\tManages problems related to patient scheduling and office administration. \\n\\tEnters new patient information accurately into the electronic medical records program when needed.\\n\\tScreens and inform clients of eligibility requirements prior to appointments for mental health services\\n\\tProvides back-up office support, as approved by IS Support Manager, to other Wellnest front desk administrative staff on the rare occasion it will be needed.\\n\\tApplies skills and knowledge of all agency policies and procedures related to the agency&rsquo;s reception and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.\\n\\tAssists psychiatrists and clients with ensuring that their medications have been approved and filled by the pharmacies.\\n\\tScans consent documents, patient letters, assessment results, and other appropriate records into the appropriate section of client&#39;s medical record.\\n\\tAssembles basic chart forms for new patient visits.\\n\\tMaintains filing system for commonly used agency forms and referral information.\\n\\tHandles the initial request for medical or counseling information release and ensuring completeness of request in accordance with agency policies and procedures, as well as in accordance with federal and state guidelines.\\n\\tResponsible for front desk duties such as answering and triaging telephone calls, checking-in patients for their appointments; verification of Medi-Cal coverage and demographic information; checking out patients and scheduling follow-up appointments and referrals. \\n\\tOther duties as assigned\\n\\n\\nREQUIRED QUALIFICATIONS: Associate&#39;s degree (A. A.) or equivalent from two-year college or technical school OR training certificate. A minimum of two (2) years of administrative experience in an environment with clients who are dealing with mental health issues is preferred. \\n\\nCONDITIONS OF EMPLOYMENT: Employee may be asked to pursue additional training when it is determined to be in the best interest of the Company. Employee must have the ability to use a personal vehicle with the required insurance coverage to complete the essential duties of their job and conduct agency business. Employee must maintain a valid California driver&rsquo;s license and clean driving record that meets Wellnest&rsquo;s insurance carrier&rsquo;s criteria for liability coverage. In keeping with Company policy for all employees, the successful applicant must also complete a test for TB, and fingerprint clearance by the Department of Justice. \\n\\n&nbsp;\\n\\nWORKING CONDITIONS: Employee regularly works out in the field and in an office environment. 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Applicants will be asked to confirm within the application process whether they are subject to an exclusion.\\nQualifications\",\"responsibilities\":\"ROLE SUMMARY:\\n\\nUnder the general supervision of the Psychiatric Licensed Vocational Nurse, the Medical Administrative Assistant provides medically knowledgeable and clerical administrative support to our Psychiatric Department. Incumbent will follow standard agency and department policies and procedures in performing any clinical assistance tasks.\\n\\n&nbsp;\\n\\nESSENTIAL RESPONSIBILITIES:\\n\\n\\n\\tProvides medically informed administrative support and clerical/office support to the Psychiatric Department. \\n\\tSchedules new and follow-up client appointments for psychiatric services.\\n\\tEnsures client documents are provided to psychiatrists and other providers as requested.\\n\\tSchedules follow up appointments, as needed, including creating Zoom or other telehealth platform appointments.\\n\\tSupports clients with technology associated with connecting with tele-mental health services.\\n\\tFacilitates scheduling of psychiatric referrals to health care services, as needed.\\n\\tSends daily appointment reminders to scheduled clients using electronic health records system\\n\\tConfirms client appointments and modifies when necessary.\\n\\tInstructs clients by phone, email, or in person on how to prepare for appointments.\\n\\tProvides initial front desk contact with clients, providing them with appropriate documents needed for their visit type, and ensuring completeness of documents.\\n\\tCancels or reschedules appointments when requested by psychiatrists.\\n\\tManages problems related to patient scheduling and office administration. \\n\\tEnters new patient information accurately into the electronic medical records program when needed.\\n\\tScreens and inform clients of eligibility requirements prior to appointments for mental health services\\n\\tProvides back-up office support, as approved by IS Support Manager, to other Wellnest front desk administrative staff on the rare occasion it will be needed.\\n\\tApplies skills and knowledge of all agency policies and procedures related to the agency&rsquo;s reception and in the maintenance of strict confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.\\n\\tAssists psychiatrists and clients with ensuring that their medications have been approved and filled by the pharmacies.\\n\\tScans consent documents, patient letters, assessment results, and other appropriate records into the appropriate section of client&#39;s medical record.\\n\\tAssembles basic chart forms for new patient visits.\\n\\tMaintains filing system for commonly used agency forms and referral information.\\n\\tHandles the initial request for medical or counseling information release and ensuring completeness of request in accordance with agency policies and procedures, as well as in accordance with federal and state guidelines.\\n\\tResponsible for front desk duties such as answering and triaging telephone calls, checking-in patients for their appointments; verification of Medi-Cal coverage and demographic information; checking out patients and scheduling follow-up appointments and referrals. \\n\\tOther duties as assigned\\n\\n\\nREQUIRED QUALIFICATIONS: Associate&#39;s degree (A. 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Applicants will be asked to confirm within the application process whether they are subject to an exclusion.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WELLNEST EMOTIONAL HEALTH & WELLNESS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=6A036C6CA448DD92B703FDB12BE6C1F2\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3787 S Vermont Ave\",\"addressLocality\":\"Los Angeles\",\"addressRegion\":\"CA\",\"postalCode\":90007,\"addressCountry\":\"USA\"}},\"industry\":\"Admin - Clerical\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Full-Time\",\"educationRequirements\":\"High School\"}",
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