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IT Support Specialist/ Workstation Administra

124e4d82 6155 4eb7 8e92 5bf3b685bcd7 19000101 000001 · Fort Bliss, TX, US, Fort Bliss, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company124e4d82 6155 4eb7 8e92 5bf3b685bcd7 19000101 000001
TitleIT Support Specialist/ Workstation Administra
Normalized title-
Department / team-
LocationFort Bliss, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2021-06-17 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company124e4d82 6155 4eb7 8e92 5bf3b685bcd7 19000101 000001
Source65f21d42-acfc-4c13-8297-2cd1c50deb18
ATS providerADP Workforce Now Recruiting

Description

IT Support Specialist / Workstation Administrator Location: Ft. Bliss, TX Required Clearance: SECRET Required Certification(s): CompTIA A+, Network +, and SEC+ CE Required Education: HS Diploma Required Experience: 2-5+ years of related experience Position Description: Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career –ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance. The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users. Primary Responsibilities: Serve as primary interface between the organization and the local Network Enterprise Center (NEC). Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle. Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases. Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems. Function as a technical specialist for computer systems security at SFLTAP. Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security. Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control. Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms. Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns. Accomplish accreditation and certification packages in accordance with agency requirements and timeframes. Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures. Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary. Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site. Field incoming help requests from end users via both telephone and work orders. Hardware/Software Support Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems. Identify and refer unresolved hardware and software problems for resolution. Install, configure, troubleshoot and maintain customer hardware and software. Monitor NEC pushed software and updates. Track IP numbers and data-jack numbers for all networked hardware. Establish and resolve connectivity between local systems and NEC systems. Required Skills: Ability to gather, analyze, and present facts. Ability to interpret and apply rules, regulations, and procedures. Ability to apply knowledge of current automation technology and practices. Knowledge of computer security. Knowledge of the objectives, overall design, and operating characteristics of related hardware and software. Knowledge of communications connectivity requirements. Knowledge of computer network administration. Knowledge of data and process modeling methodology. Knowledge of information processing standards and procedures. Knowledge of configuration management regulations, principles, and techniques. Ability to meet and deal with customers using a high degree of tact and diplomacy. Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.) Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance. Knowledge of technical analysis procedures to perform hardware and operating system evaluations. Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers. Required Qualifications: DoD SECRET Clearance US Citizenship Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

Full job record

Job ID17ea3e817fc54ff08c80af577e2b378006640abf
Org ID47763d17-c5de-4ca8-8432-b873725654e1
Source ID65f21d42-acfc-4c13-8297-2cd1c50deb18
Board ID65f21d42-acfc-4c13-8297-2cd1c50deb18
Provideradp_workforcenow
Provider Job Key407217
TitleIT Support Specialist/ Workstation Administra
Normalized Title—
Statusactive
Activeyes
Location TextFort Bliss, TX, US, Fort Bliss, TX
Department—
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Employment Typefull_time
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Remote Policy—
CountryUnited States
RegionTX
CityFort Bliss
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=124e4d82-6155-4eb7-8e92-5bf3b685bcd7&ccId=19000101_000001&lang=en_US&type=JS&jobId=407217&jwId=9200113034612_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=124e4d82-6155-4eb7-8e92-5bf3b685bcd7&ccId=19000101_000001&lang=en_US&type=JS&jobId=407217&jwId=9200113034612_1
First Seen At2026-05-31 18:32:39Z
Last Seen At2026-06-06 12:11:52Z
Last Checked At2026-06-06 12:11:52Z
Last Changed At2026-06-06 12:11:52Z
Inactive At—
Source Posted At2021-06-17 15:38:00Z
Source Updated At—
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    "requisitionDescription": "\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p><strong>IT Support Specialist / Workstation Administrator</strong><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Location:</strong></span><span data-contrast=\"auto\">&nbsp;Ft.&nbsp;Bliss, TX</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><strong>Required&nbsp;Clearance:</strong></span><span data-contrast=\"auto\">&nbsp;SECRET</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><strong>Required&nbsp;Certification(s):&nbsp;</strong>CompTIA A+, Network +, and&nbsp;SEC+ CE</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><strong>Required Education:&nbsp;</strong>HS Diploma&nbsp;&nbsp;</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><strong>Required Experience:&nbsp;</strong>2-5+ years of related experience</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Position Description:&nbsp;&nbsp;</strong></span></p><p>Exeter is seeking an Intermediate-level Information Technology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort&nbsp;Bliss&nbsp;Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort&nbsp;Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education,&nbsp;training&nbsp;and counseling, necessary to be career &ndash;ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance.<span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'>&nbsp;</span></p><p><span data-contrast=\"auto\">The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users.</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'>&nbsp;</span></p><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Primary Responsibilities:</strong></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><ul><li><span data-contrast=\"auto\">Serve as primary interface between the organization and the local Network Enterprise Center (NEC).&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Function as a technical specialist for computer systems security at SFLTAP.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Accomplish accreditation and certification packages in accordance with agency requirements and timeframes.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking&nbsp;database;&nbsp;follow-up as necessary.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Provide technical assistance,&nbsp;diagnose&nbsp;and resolve customer reported problems of computer hardware and software at the SFLTAP site.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Field incoming help requests from end users via both telephone and work orders.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Hardware/Software Support</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Identify and refer unresolved hardware and software problems for resolution.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Install, configure,&nbsp;troubleshoot&nbsp;and maintain customer hardware and software.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Monitor NEC pushed software and updates.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Track IP numbers and data-jack numbers for all networked hardware.&nbsp;</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Establish and resolve connectivity between local systems and NEC systems.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Required Skills:</strong></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><ul><li><span data-contrast=\"auto\">Ability to gather, analyze, and present facts.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Ability to interpret and apply rules, regulations, and procedures.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Ability to apply knowledge of current automation technology and practices.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of computer security.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of the objectives, overall design, and operating characteristics of related hardware and software.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of communications connectivity requirements.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of computer network administration.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of data and process modeling methodology.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of information processing standards and procedures.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of configuration management regulations, principles, and techniques.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Ability to meet and deal with customers using a high degree of tact and diplomacy.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.)</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Knowledge of technical analysis procedures to perform hardware and operating system evaluations.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers.</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Required Qualifications:</strong></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p>&nbsp;</p><ul><li><span data-contrast=\"auto\">DoD SECRET Clearance</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">US Citizenship</span><span data-ccp-props='{\"134233279\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"auto\">&nbsp;</span></p><p><span data-contrast=\"auto\"><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></span></p><p><span data-contrast=\"auto\"><strong>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.</strong></span><span data-contrast=\"auto\">&nbsp;</span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></p><p>&nbsp;#clearancejobs</p>\n    </div>\n  \n",
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