Large Animal CSR Supervisor

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div><p data-pasted=\"true\"><strong><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'><u>Large Animal Supervisor</u></span></strong></p><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Position Summary</span></h3><p><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>The Large Animal Supervisor oversees the daily operations of the large animal department to support high-quality patient care, efficient workflow, and excellent client service. This role provides leadership and support to veterinary technicians and client service team members while partnering closely with veterinarians to maintain operational excellence in both ambulatory and in-clinic services.</span></p><p><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>The successful candidate is an organized and motivated leader with experience in veterinary medicine, staff supervision, scheduling, and client communication.</span></p><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Essential Duties &amp; Responsibilities</span></h3><ul data-spread=\"false\"><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Maintain accurate medical records in accordance with hospital policies and procedures</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Provide compassionate and professional care to patients and clients</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Maintain a professional appearance and positive attitude</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Coordinate staff schedules and daily assignments</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Train, mentor, and support team members to promote high standards of patient care and professionalism</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Foster a collaborative, respectful, and safety-focused work environment</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Assist with hiring, onboarding, and performance management activities</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Support efficient scheduling and workflow for appointments, farm calls, emergencies, and procedures</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Oversee cleanliness and organization of treatment, office, and client-facing areas</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Communicate professionally with clients regarding appointments, treatments, and follow-up care</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Participate in supervisor and departmental meetings</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Perform additional responsibilities as assigned to support hospital operations</li></ul><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Qualifications</span></h3><ul data-spread=\"false\"><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>High school diploma or equivalent required</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Previous veterinary industry experience preferred</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Large animal handling experience preferred</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Customer service experience preferred</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Prior leadership or supervisory experience strongly preferred</li></ul><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Skills &amp; Competencies</span></h3><ul data-spread=\"false\"><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Strong organizational and multitasking abilities</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Effective problem-solving and time management skills</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Excellent customer service and communication skills</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Ability to work collaboratively in a team-oriented environment</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Knowledge of equine and livestock handling procedures preferred</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Strong written, verbal, and computer skills</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Compassionate and professional approach with clients and patients</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Flexible and adaptable work style</li><li style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Commitment to quality animal care</li></ul><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Computer Skills</span></h3><p><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Experience with veterinary practice management software is preferred. Familiarity with Impromed and Microsoft Office applications is a plus.</span></p><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Physical Requirements</span></h3><p><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>This position requires regular standing, walking, sitting, talking, hearing, and close visual attention. Team members may occasionally assist with animal handling and restraint.</span></p><h3><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>Work Environment</span></h3><p><span style='font-size: 18px; font-family: garamond, \"times new roman\", serif;'>This position works in both office and veterinary hospital settings and routinely uses standard office equipment. The role may involve exposure to animal-related odors, noise, medical procedures, and handling of animals in a clinical environment. Appropriate safety protocols and protective equipment are provided and required.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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