IT ADMINISTRATOR

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    "departmentLabel": "Information Technology ",
    "employmentStatusLabel": "Full Time"
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    "location": {
      "city": "Anytown",
      "state": "District of Columbia",
      "postalCode": "00000",
      "addressCountry": "United States"
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    "datePosted": "2026-05-04",
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    "description": "<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Position Purpose</span></p>\n<p><span style=\"font-size: 10pt\">A versatile position within a dynamic nonprofit that </span><span style=\"color: rgb(11, 61, 30); font-size: 10pt; font-weight: bold; text-decoration: underline\">helps communities recover after disasters and gets children back in school.</span><span style=\"font-size: 10pt\"> The position </span><span style=\"font-size: 10pt\">is </span><span style=\"font-size: 10pt\">full-time</span><span style=\"font-size: 10pt\"> and is responsible for </span><span style=\"font-size: 10pt\">supporting and managing all IT systems and services used by All Hands and Hearts.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Reporting Relationships</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Reports to </span><span style=\"font-size: 10pt; font-weight: bold\"> </span><span style=\"font-size: 10pt\">Senior Director of Information Technology</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Roles reporting to position  </span><span style=\"font-size: 10pt\">None</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Approximate number of reports  </span><span style=\"font-size: 10pt\">0</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Essential Functions</span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Manage and support Salesforce and include integrated systems and services such as ActiveCampaign and Formstack.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Perform onboarding/offboarding tasks on critical systems for all staff, contractors and volunteers.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Support all employees, contractors and volunteers in using All Hands and Hearts systems including Salesforce, Google Workspace, Slack, Formstack and other tools.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Manage and maintain web infrastructure including hosting platform, backups and DNS.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Create and maintain documentation of systems, system configuration and operating procedures.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Create and maintain end user facing documentation for systems and services.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Create basic workflows and automation to support business processes.</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">Perform data analysis to identify data quality issues and troubleshoot data-related problems.</span></li>\n<li><span style=\"font-size: 10pt\">Perform other duties as required</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Position Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Education </span><span style=\"font-size: 10pt\"> </span><span style=\"font-size: 10pt\">High school diploma or equivalent</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Related Experience </span><span style=\"font-size: 10pt\"> </span><span style=\"font-size: 10pt\">Previous All Hands and Hearts experience preferred. 1-2 years experience with cloud-based systems administration.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Special Competencies/Certifications </span><span style=\"font-size: 10pt\"> </span><span style=\"font-size: 10pt\">Must be legally authorized to work in the US.</span><br><span style=\"font-size: 10pt\">Salesforce certification optional, but preferred. Proficiency in Salesforce. Familiarity with WP Engine, WordPress development and the Gutenberg WordPress Editor. Experience with building Tableau dashboards or with Google Analytics is a plus. Good written and oral com</span><span style=\"font-size: 10pt\">munication skills and confident working with Google </span><span style=\"font-size: 10pt\">Workspace, particularly Google Docs and Google Sheets; and Microsoft Office</span><span style=\"font-size: 10pt\">.  Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Working Conditions and Physical Demands</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Home office environment</span></li>\n<li><span style=\"font-size: 10pt\">Constantly operates computer</span></li>\n<li><span style=\"font-size: 10pt\">Travel up to 25% of the time</span></li>\n<li><span style=\"font-size: 10pt\">Living in communal environment while on program</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\">Compensation &amp; Benefits</span><span style=\"color: rgb(18, 4, 69); font-size: 10pt; font-weight: bold\"> </span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Compensation </span><span style=\"font-size: 10pt\">Typical starting salary is $50,000-$52,500 USD annually based on skills and experience and up to $56,250 for highly qualified candidates.</span></li>\n<li><span style=\"font-size: 10pt\">Flexible working hours</span></li>\n<li><span style=\"font-size: 10pt\">Unlimited PTO</span></li>\n<li><span style=\"font-size: 10pt\">Opportunity to travel to program</span></li>\n<li><span style=\"font-size: 10pt\">Medical, vision, and dental insurance plans (US Employees)</span></li>\n<li><span style=\"font-size: 10pt\">Flex Spending Account (US Employees)</span></li>\n<li><span style=\"font-size: 10pt\">401K with safe harbor match for U.S. staff (US Employees)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 8pt; font-style: italic\">Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 8pt; font-style: italic\">All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.</span></p>",
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