Hotel Contract Specialist

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    "id": "16",
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      "city": "London",
      "state": "Ontario"
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    "jobOpeningName": "Hotel Contract Specialist",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "London",
      "state": "Ontario",
      "postalCode": "N6A 2R4",
      "addressCountry": "Canada"
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    "datePosted": "2025-06-13",
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    "description": "<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-weight: bold\"><span style=\"font-size: 13px\">ABOUT EVENTCONNECT</span></span></p>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif\"><span style=\"font-size: 13px\">At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners.  Our product, EventConnectTM  connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.  <br><br></span></span></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">EventConnect's head office is located in downtown London, Ontario however we welcome all applicants from London and the surrounding areas. Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service. <em><span style=\"font-weight: bold\">Please note, this posting is for future opportunities only; no current vacancy.</span></em></span></p>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-weight: bold\"><span style=\"font-size: 13px\">EVENTCONNECT OFFERS</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Competitive salary and benefits</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Casual but energetic work environment made for today’s workers</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Performance-driven culture</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Growth opportunities</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\"> IT equipment provided </span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">A culture of teamwork, celebrations of success, social gatherings and goal-oriented work</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px; font-weight: bold\">ABOUT THE ROLE</span></p>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">At EventConnect, our clients are the focus of our teams each and every day. As a Hotel Contract Specialist, you are the first point of contact for our hotels. You will have the opportunity to establish the best first impression of their experience with our team and that is invaluable. Each day, you will work to negotiate and secure the best hotels and rates for our events and train hotels on our platform in order to create value for both the hotels and the athletes/families. <em><span style=\"font-weight: bold\">Please note, this posting is for future opportunities only; no current vacancy.</span></em><br><br><span style=\"font-weight: bold\">RESPONSIBILITIES</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Successfully negotiating, planning, coordinating &amp; executing hotel room block agreements with hotels</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Negotiating concessions to meet minimum targets per room night on revenue, points &amp; comp rooms</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Direct phone &amp; email communication with NSOs, CVBs, Hotel Sales Representatives, Vacation Rental Representatives and Contracting Companies</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Training and Supporting Contracting Companies on Software and Contracting Process</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Provide event analytics for Post Event Analysis reports &amp; renewal strategies </span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Drafting &amp; reviewing contracts </span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Loading contract data into EventConnect software</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Training hotels on the use of EventConnect software</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Maintenance of events for an adequate available inventory</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Initiating conversations or actions required on low-performing events</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates</span></li>\n</ul>\n<ul>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Participation with rotating on-call schedule for company emergency phone line</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Attending all scheduled in-person or Zoom meetings</span></li>\n<li><span style=\"color: rgb(126, 140, 141); font-family: Inter, sans-serif; font-size: 10pt\">Ensure all KPIs and service benchmarks are consistently met, optimizing workflow and customer satisfaction</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\"><span style=\"font-weight: bold\">QUALIFICATIONS</span><br></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Ability to multitask and be agile in a fast-paced environment</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Knowledge of the hotel industry and brand standards</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Knowledge of Vacation Rentals and Condos</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Intimate knowledge of hotel contracts and ability to contract</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Ability to calculate revenue minimums and understand revenue targets</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Negotiation skills</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Accepts and welcomes new challenges</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Accountable for being a team member and contributing to goals</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Friendly, professional and confident nature both on the phone and through email communications</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">Strong problem-solving skills and ability to collaborate with others</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">An organized approach to completing your work to ensure clients and hotel relationships are strengthened  </span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">A University or College graduate</span></li>\n<li><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">A minimum of 2-year hotel or hospitality experience</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect  of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.</span></p>\n<p><br></p>\n<p><span style=\"color: #808080; font-family: Lato, sans-serif; font-size: 13px\">We thank all candidates who apply. Only those selected for screening and an interview will be contacted.</span></p>",
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    "jobOpeningShareUrl": "https://eventconnect.bamboohr.com/careers/16",
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