Cloister Courtyard Grab & Go

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    "requisitionDescription": "<div><div><div><div><p><br></p><p data-pasted=\"true\"><strong>Position Summary</strong></p><p>The Quick Service Associate is responsible for delivering efficient, friendly, and consistent service in a fast-paced quick-service environment. This role requires strong multitasking skills, attention to detail, and the ability to maintain professionalism and positivity during peak volume periods.</p><p>The ideal candidate has prior experience in a fast-casual, juice bar or coffee shop setting and demonstrates comfort operating POS systems, preparing beverages, and engaging with guests. Quick Service Associates play a key role in representing the brand through speed, accuracy, and warm guest interactions.</p><p><strong>Essential Functions</strong></p><p><strong>&nbsp;</strong></p><p><strong>Guest Service &amp; Order Execution</strong></p><ul type=\"disc\"><li>Greet guests promptly and courteously, creating a welcoming and efficient service experience.</li><li>Take guest orders accurately, promoting menu items and daily features when appropriate.</li><li>Prepare and present coffee, espresso beverages, and other drinks according to established recipes and portion standards.</li><li>Deliver food and beverage items promptly while maintaining quality and presentation.</li><li>Respond to guest questions, feedback, or concerns in a positive, tactful, and solution-oriented manner.</li><li>This position may include light culinary preparation for certain menu items.</li></ul><p><strong>POS, Cash Handling &amp; Accountability</strong></p><ul type=\"disc\"><li>Accurately enter orders into the POS system and create checks for each guest.</li><li>Handle credit, and digital transactions efficiently and verify charges.</li></ul><p><strong>Station Setup, Stocking &amp; Organization</strong></p><ul type=\"disc\"><li>Maintain proper and adequate setup of the coffee or service station throughout the shift.</li><li>Stock, rotate, and replenish food, beverage, and supply items as needed.</li><li>Ensure all equipment, ingredients, and service items are clean, organized, and ready for service.</li></ul><p><strong>Cleanliness, Safety &amp; Operational Standards</strong></p><ul type=\"disc\"><li>Maintain a clean, safe, and organized work area at all times.</li><li>Perform general cleaning tasks using approved cleaning products to meet health and safety standards.</li><li>Follow food safety, sanitation, and handling guidelines consistently.</li><li>Attend required meetings and training sessions.</li><li>Perform additional duties as assigned to support overall operations.</li></ul><p><strong>Internal Relationships</strong></p><ul type=\"disc\"><li>Reports to Restaurant General Manager.</li></ul><p><strong>External Relationships</strong></p><ul type=\"disc\"><li>Has frequent interaction with guests.</li></ul><p><strong>Qualifications</strong></p><ul type=\"disc\"><li>Basic knowledge of food and beverage preparation and quick-service operations.</li><li>Strong guest service and communication skills.</li><li>Ability to multitask efficiently in a high-volume environment.</li><li>Ability to read, speak, and understand English to communicate with guests and team members.</li><li>Ability to remember, describe, and promote menu items.</li><li>Ability to operate POS systems and keyboards efficiently.</li><li>Ability to stand and work in confined spaces for extended periods.</li></ul><p><strong>Education &amp; Experience Requirements</strong></p><ul type=\"disc\"><li>High school diploma or equivalent preferred.</li><li>Prior experience in a coffee shop, fast-casual, or high-volume guest service environment preferred.</li><li>Must obtain and maintain any required licenses or certifications as applicable.</li><li>CPR and/or First Aid certification preferred.</li></ul><p><strong>Physical Requirements</strong></p><ul type=\"disc\"><li>Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.</li></ul><p><strong>Equal Employment Opportunity</strong></p><p><em>In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</em></p><p><br></p></div></div></div></div>\n",
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