Director of Clinical Health Services

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    "datePosted": "2026-02-11",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: #c00000\">Position Summary</span></span></p>\n<p><span style=\"font-size: 12pt\">Sq’éwqel is committed to fostering the health and well-being of our community. We are dedicated to creating a culturally safe and inclusive environment that respects and values First Nations knowledge, traditions, and ways of being. We are seeking a <span style=\"font-weight: bold\">Director of Clinical Health Services</span> to join our team, working collaboratively to enhance the delivery of high-quality, culturally safe, and holistic healthcare services for all clients. </span></p>\n<p> </p>\n<p><span style=\"font-size: 12pt\">Under the direction of the <em>Chief Administrative Officer</em>, the <span style=\"font-weight: bold\">Director of Clinical Health Services</span> provides culturally informed leadership to ensure the seamless operation of healthcare services. This role integrates traditional healing practices with modern medicine, creating a culturally specific comprehensive and patient-centered approach to care. The Director oversees vital programs such as Primary Care (Medical and Dental Offices, Clinical based outreach and home health services, Mobile Diabetes), Health Quality, the Recovery Homes, the Youth Treatment Home, and the AIMs Program. They ensure seamless operations, embodying the community's vision for health and well-being while addressing systemic barriers to equitable care. </span></p>\n<p> </p>\n<p><span style=\"font-size: 12pt\">The <span style=\"font-weight: bold\">Director of Clinical Health Services</span> promotes culturally safe services developed to meet the needs of Seabird Island Health Service Agency communities’ inclusivity and respect across all services while fostering collaboration within the community and across departments. By effectively managing resources, including staff, budgets, and program logistics, this role ensures the delivery of culturally safe and holistic healthcare practices. Additionally, the Director engages in community relations activities, supporting and empowering community while building meaningful relationships with stakeholders to advance unique and sustainable solutions to dynamic clinical community health care needs and culturally respectful healthcare services. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">What you'll do </span></span><br><span style=\"font-weight: bold\"><br></span></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Holistic Leadership &amp; Vision</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Champion culturally specific health care service, a holistic approach to clinical health, acknowledging the interconnectedness of physical, mental, emotional, and spiritual well-being. </span></li>\n<li><span style=\"font-size: 12pt\">Collaborate to develop strategies with the Community and Family Wellness, Education, Early Childhood Development, and Community Infrastructure departments to address social determinants of health, including gaps in care or services, housing, nutrition, and access to traditional healing, foods and medicines, ensuring alignment with community traditions and values. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Program Management &amp; Oversight</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Plan, implement, and evaluate clinical programs to meet in-community needs across multiple service locations and communities. Emphasis on the relationship with communities for ongoing evaluation and service needs.  </span></li>\n<li><span style=\"font-size: 12pt\">Ensure the integration and standardization of clinical programs to deliver patient-centered, efficient, and culturally safe care. </span></li>\n<li><span style=\"font-size: 12pt\">Monitor outcomes, address gaps in services, and lead continuous quality improvement initiatives. </span></li>\n<li><span style=\"font-size: 12pt\">Manage resources (human, financial, and physical) to support operational efficiency and sustainability. </span></li>\n<li><span style=\"font-size: 12pt\">Lead the development and implementation of policies and procedures to enhance service delivery and uphold cultural safety. </span></li>\n<li><span style=\"font-size: 12pt\">Collaborate with Elders, Knowledge Keepers, and community members to guide program development and service delivery. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Cultural Safety &amp; Advocacy</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Foster a trauma-informed, culturally safe environment in all programs and services. </span></li>\n<li><span style=\"font-size: 12pt\">Advocate for the inclusion of First Nations worldviews in local, regional, and national healthcare policies and practices. </span></li>\n<li><span style=\"font-size: 12pt\">Promote decolonized approaches to health, addressing systemic barriers and Indigenous-specific racism within healthcare systems. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Community Engagement &amp; Partnerships</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Build meaningful relationships with Elders, Knowledge Keepers, community members, and healthcare partners to ensure services align with community priorities. </span></li>\n<li><span style=\"font-size: 12pt\">Serve as a bridge between traditional and Western medicine, fostering mutual respect and understanding.</span></li>\n<li><span style=\"font-size: 12pt\">Collaborate with other departments to reduce service gaps and strengthen holistic care supports. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Team Leadership &amp; Development</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Mentor and empower staff and contractors to provide culturally aligned, patient-centered care. </span></li>\n<li><span style=\"font-size: 12pt\">Support staff recruitment, onboarding, and professional development to build capacity and expertise.</span></li>\n<li><span style=\"font-size: 12pt\">Promote a healthy, engaging, and safe workplace that supports work-life balance and well-being. </span></li>\n<li><span style=\"font-size: 12pt\">Implement strategies to retain talent, foster collaboration, and encourage continuous learning about First Nations health practices and Cultural Humility. </span></li>\n<li><span style=\"font-size: 12pt\">Ensure that all Clinical Health teams receive on-going professional development and skill refreshment training. </span></li>\n<li><span style=\"font-size: 12pt\">Working with their management team, developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.  </span></li>\n<li><span style=\"font-size: 12pt\">Coaching and supporting direct reports.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Quality Assurance &amp; Compliance</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Establish protocols prioritizing patient dignity, respect, and Cultural Humility while meeting regulatory requirements.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure programs align with the organization’s mission, values, and strategic goals. </span></li>\n<li><span style=\"font-size: 12pt\">Lead accreditation initiatives that reflect community standards and cultural values. </span></li>\n<li><span style=\"font-size: 12pt\">Use community-driven feedback to continuously improve the quality of services and address gaps in care. </span></li>\n<li><span style=\"font-size: 12pt\">Oversee performance management systems and quality of care management systems to support accountability and excellence in care delivery.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Financial Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Manage program budgets and resources to ensure financial accountability and high-quality service delivery.</span></li>\n<li><span style=\"font-size: 12pt\"> Participate in budget development and funding proposal processes to secure financial sustainability. </span></li>\n<li><span style=\"font-size: 12pt\">Ensure compliance with financial policies and standards while prioritizing community health outcomes. </span></li>\n<li><span style=\"font-size: 12pt\">Seek and secure funding to support current and new clinical health programs or initiatives. </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Other Duties </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Additional responsibilities as needed to support the community and uphold our shared values.</span><br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Working / Special Conditions </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program to ensure the safety and trust of the communities we serve. This check will be conducted every five years.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.</span><br></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively engage and support projects, work, and initiatives</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of events, meetings, and engagements. Employees will be given as much notice as possible to any changes in schedule.</span></li>\n</ul>\n<p> </p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">What you bring </span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications and Experience</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A Master's or Doctoral level of education in a field related to healthcare management, supplemented with ten (10) years' recent and related progressively responsible leadership experience is required.  </span></li>\n<li><span style=\"font-size: 12pt\">Experience working with First Nations communities and understanding of First Nations cultures, traditions, and contemporary issues. </span></li>\n<li><span style=\"font-size: 12pt\">Excellent communication and relationship-building skills. </span></li>\n<li><span style=\"font-size: 12pt\">In-depth understanding of the historical and systemic impacts of colonialism on First Nations Peoples’ health and well-being. </span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated commitment to addressing systemic racism and embedding cultural safety and humility in healthcare delivery</span></li>\n<li><span style=\"font-size: 12pt\">Proven ability to lead large multidisciplinary teams and navigate complex health systems. </span></li>\n<li><span style=\"font-size: 12pt\">Experience collaborating with First Nations communities to co-create health programs. </span></li>\n<li><span style=\"font-size: 12pt\">Exceptional leadership and team-building skills with a focus on inclusion and collaboration. </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">First Nations candidates and those with lived experience as a member of a First Nations community are strongly encouraged to apply. </span></li>\n<li><span style=\"font-size: 12pt\">Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics. </span></li>\n<li><span style=\"font-size: 12pt\">Ability to respond quickly and professionally to community or colleague needs and inquiries. </span></li>\n<li><span style=\"font-size: 12pt\">Excellent writing, editing, and verbal communication skills. </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Cultural Competency:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Deep understanding of First Nations cultures, traditions, and contemporary issues. </span></li>\n<li><span style=\"font-size: 12pt\">Experience working within First Nations communities and applying culturally safe practices. </span></li>\n<li><span style=\"font-size: 12pt\">Understanding of intergenerational trauma and its impacts on First Nations peoples and communities.  </span></li>\n<li><span style=\"font-size: 12pt\">Strong communication and relationship-building abilities, particularly with Elders, Knowledge Keepers, and community members. </span></li>\n<li><span style=\"font-size: 12pt\">Strategic thinking and problem-solving skills to address systemic challenges and optimize resources. </span></li>\n<li><span style=\"font-size: 12pt\">Commitment to equity, cultural safety, and decolonized healthcare practices. </span></li>\n<li><span style=\"font-size: 12pt\">Familiarity with key Indigenous health frameworks, including the Truth and Reconciliation Commission’s Calls to Action, UNDRIP, and In Plain Sight. </span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">Benefits and Perks</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Extended health and dental benefits,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Accrued vacation and sick time,</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Pension plan with matching employer contributions</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #c00000\">How To Apply</span></span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Have a question about this position before you apply? Email <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a>.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Clinical Health. Please include references that can speak to your experience and skills.<br></span><br></p>\n<p><span style=\"font-weight: bold\">Pre-Employment Screening </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.</span></p>\n<ul></ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We thank you for your interest. Only those selected for an interview will be contacted. </span></p>",
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