Chief of Staff (California Based)

{
  "content_hash": "6904b7ef60d823eaa0d4819a7bc03844deb3ab9e35760e013eac253301c6f84a",
  "source_hash": "a8205c3122ced04ef959218e1dfc9a274df91fef3ed489e8a2f3c1f0527b7eb7",
  "last_changed_at": "2026-05-30T05:52:24.115Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "California, California, 90007, United States",
    "city": "California",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:05:22.015Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "California, California, 90007, United States",
      "city": "California",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "104",
    "isRemote": null,
    "location": {
      "city": "California",
      "state": "California"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18799",
    "locationType": "0",
    "jobOpeningName": "Chief of Staff (California Based)",
    "departmentLabel": "General",
    "employmentStatusLabel": "Full time - Payroll - W2"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "California",
      "state": "California",
      "postalCode": "90007",
      "addressCountry": "United States"
    },
    "datePosted": "2025-05-30",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">About COVU</span></p>\n<p><span>COVU is the </span><span>AI-native risk infrastructure platform</span><span> transforming how insurance is distributed, managed, and embedded into customer experiences. We’ve raised over $30M, acquired multiple agencies, and are now scaling a next-generation platform that combines smart automation, human expertise, and seamless integration into the risk value chain.</span></p>\n<p><span>We’re moving fast—and we’re looking for a </span><span>Chief of Staff</span><span> to operate at the center of it all.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Role</span></p>\n<p><span>As Chief of Staff, you’ll work </span><span>directly with the CEO and COO</span><span>, helping bridge customer experience, operations, and product. This role is ideal for someone who’s obsessed with </span><span>optimizing customer experience and operational efficiency</span><span>, and who uses </span><span>data to drive execution</span><span> and uncover insights. Your north star is helping our AI-native service model operate at scale with excellence, precision, and empathy.</span></p>\n<p><span>You will serve as a high-trust operator with increasing visibility and impact—owning key cross-functional initiatives and becoming a strategic extension of our executive office. Over time, this role is intended to evolve into a senior operating role with company-wide scope.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li><span>Drive initiatives to improve and scale </span><span>customer experience</span><span>, ensuring satisfaction, retention, and operational excellence</span><span><br></span></li>\n<li><span>Identify and solve process inefficiencies across service delivery, onboarding, and support</span><span><br></span></li>\n<li><span>Use data, dashboards, and analysis to </span><span>prioritize initiatives</span><span>, improve workflows, and align operational and product roadmaps</span><span><br></span></li>\n<li><span>Partner with the CEO and COO to ensure strategic initiatives are tracked, staffed, and executed</span><span><br></span></li>\n<li><span>Bridge product, operations, and customer success to align efforts around customer outcomes</span><span><br></span></li>\n<li><span>Manage internal planning cycles, meeting cadences, and cross-departmental communication</span><span><br></span></li>\n<li><span>Prepare strategic briefings and reports for internal and external stakeholders</span><span><br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\">You Might Be a Fit If You:</span></p>\n<ul>\n<li><span>Have </span><span>5–10 years of professional experience</span><span>, ideally with time spent in high-growth startups or fast-paced operating environments</span><span><br></span></li>\n<li><span>Are a </span><span>former founder or early-stage operator</span><span> who’s built systems, teams, or products from scratch</span><span><br></span></li>\n<li><span>Have </span><span>insurance experience</span><span>—especially in P&amp;C, agency operations, or insurtech (massive plus)</span><span><br></span></li>\n<li><span>Have a strong </span><span>data orientation</span><span>—experience working with data engineering, analytics, or ops/product data is a big plus</span><span><br></span></li>\n<li><span>Are deeply passionate about </span><span>customer experience and process optimization</span><span><br></span></li>\n<li><span>Thrive at the intersection of product, people, and systems</span><span><br></span></li>\n<li><span>Are a strong communicator, project manager, and systems thinker</span><span><br></span></li>\n<li><span>Are comfortable working closely with execs and gaining visibility across the org</span><span><br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\">The Kind of Person Who Thrives Here:</span></p>\n<ul>\n<li><span>Builder’s DNA</span><span> – You roll up your sleeves and own results</span><span><br></span></li>\n<li><span>Fast Learner</span><span> – You’re constantly absorbing and applying new concepts</span><span><br></span></li>\n<li><span>Strategic &amp; Tactical</span><span> – You zoom in and out with ease</span><span><br></span></li>\n<li><span>EQ + Grit</span><span> – You build trust quickly, manage change gracefully, and persist through complexity</span><span><br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\">Compensation</span></p>\n<ul>\n<li><span>Competitive salary</span><span><br></span></li>\n<li><span>Early-stage equity package</span><span><br></span></li>\n<li><span>Health, wellness, and growth benefits</span><span><br></span></li>\n<li><span>Career path toward senior operating roles (COO, GM, etc.)</span><span><br><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\">Location</span></p>\n<ul>\n<li><span>California-based required (Los Angeles preferred)</span><span><br></span><span><br></span></li>\n</ul>\n<p><span style=\"font-weight: bold\">Our Values at COVU</span></p>\n<p><span>At COVU, values aren’t posters on a wall—they are the </span><span>operating system of how we work</span><span>. We believe the right team, aligned around a shared set of principles, can build something extraordinary. As Chief of Staff, you’ll be expected to lead and embody these values every day:</span></p>\n<ul>\n<li><span>Trust &amp; Impeccable Agreements</span><span> — We honor our word, communicate transparently, and take accountability.</span><span><br></span></li>\n<li><span>Entrepreneurship &amp; Ownership</span><span> — Everyone here is a builder. We take initiative and act like owners, not employees.</span><span><br></span></li>\n<li><span>Beyond Expectations</span><span> — We don’t settle for “good enough.” We aim to wow customers and teammates alike.</span><span><br></span></li>\n<li><span>Urgency &amp; Adaptability</span><span> — We move fast, learn faster, and adapt as needed to win.</span><span><br></span></li>\n<li><span>Customer Obsession</span><span> — We exist to manage people’s risk—and that starts with empathy, feedback, and execution.</span><span><br><br></span></li>\n</ul>\n<p><span>We want people who will </span><span>protect and extend these values</span><span>, not just align with them. If this sounds like how you already operate, you’ll thrive here.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why This Role?</span></p>\n<p><span>You’ll sit at the heart of COVU’s mission to blend human touch and AI at scale. If you want to </span><span>optimize customer outcomes, leverage data, and streamline operations</span><span>, all while growing into a senior operator—this is your launchpad.</span></p>",
    "compensation": "$200,000 - $250,000 + Possible Equity",
    "departmentId": "18799",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Chief of Staff (California Based)",
    "departmentLabel": "General",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://covu.bamboohr.com/careers/104",
    "employmentStatusLabel": "Full time - Payroll - W2"
  }
}