PATIENT REGISTRATION SPEC I

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    "url": "https://jobs-choosememorial.icims.com/jobs/33178/patient-registration-spec-i/job",
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    "title": "PATIENT REGISTRATION SPEC I",
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    "datePosted": "2026-06-03T04:00:00.000Z",
    "description": "<h2>Min</h2>USD $15.25/Hr.\n<h2>Max</h2>USD $20.42/Hr.\n<h2>Overview</h2>\n<p>Our Patient Registration Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health.</p>\n<p> </p>\n<p>This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly.</p>\n<p> </p>\n<p>The specialist interviews incoming patients or associates, entering essential details into all relevant software systems.</p>\n<p> </p>\n<p>Additionally, they serve as a liaison between ancillary departments and other areas of Patient Access Services, facilitating effective communication and coordination for optimal patient care.</p>\n<h2>Qualifications</h2>\n<p><strong>Education:</strong></p>\n<ul>\n <li>High School Graduate or equivalent required.</li>\n</ul>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>One year of customer service experience preferred.</li>\n <li>Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred.</li>\n <li>Familiarity with word processing and computer applications is desirable.</li>\n</ul>\n<p><strong>Other Knowledge/Skills/Abilities:</strong></p>\n<ul>\n <li>Minimum typing speed of 40 WPM preferred.</li>\n <li>Excellent interpersonal and communication skills are essential.</li>\n <li>Ability to work independently and efficiently.</li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information.</li>\n <li>Effectively perform general clerical and administrative functions.</li>\n <li>Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature.</li>\n <li>Pre-register and register all types of patients across multiple software systems.</li>\n <li>Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues.</li>\n <li>Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance.</li>\n <li>Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access.</li>\n <li>Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department.</li>\n <li>Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients.</li>\n <li>Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines.</li>\n <li>Ensure accurate documentation of patient information.</li>\n <li>Check and restock supplies as needed.</li>\n <li>Participate in performance improvement activities for the department and organization.</li>\n <li>Adhere to all HIPAA guidelines and maintain patient confidentiality.</li>\n <li>Complete annual educational and training requirements.</li>\n <li>Promote the mission, vision, and goals of the organization and department.</li>\n <li>Perform other related duties as required or requested.</li>\n</ul>",
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          "addressRegion": "IL",
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