Track and Trace Clerk

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    "ExternalDescriptionStr": "<p><strong>Track and Trace Clerk - Corporate Office (Austin, MN or Willmar, MN)</strong></p><p><span style=\"font-size: 11pt;\"><strong>To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time.</strong></span></p><p><span style=\"font-size: 11pt;\">Relocation is not eligible for this role.</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt;\"><strong>Applicants must not now, or at any time in the future, require employer sponsorship for a work visa.</strong></span></li><li><span style=\"font-size: 11pt;\"><strong>Applicants must be authorized to work in the United States for any employer.&nbsp;</strong></span></li></ul><p>&nbsp;</p><p><strong>Position Summary</strong></p><p>The Track and Trace Clerk is responsible for monitoring, documenting, and communicating service-impacting transportation delays. This role supports on-time delivery performance by ensuring timely, accurate communication with internal stakeholders, carriers, and warehouses, while maintaining complete and accurate records within transportation systems.</p><hr><p><strong>Key Responsibilities</strong></p><p>The Track and Trace Clerk will:</p><ul style=\"list-style-type: disc;\"><li>Monitor and respond to driver, carrier, warehouse, and internal inquiries through the Late Truck database inbox in a timely and professional manner.</li><li>Identify, document, and communicate all service-impacting events accurately and in accordance with established procedures.</li><li>Execute the standard process for communicating late truck notifications during daytime operations to Customer Service and internal stakeholders.</li><li>Provide clear, timely updates regarding:&nbsp;<ul style=\"list-style-type: circle;\"><li>Delayed pickups</li><li>Delayed deliveries</li><li>Appointment risks</li><li>Missed shipping or delivery windows</li></ul></li><li>Escalate complex, high-impact, or time-sensitive on-time delivery (OTD) issues to the OTD Supervisor as appropriate.</li><li>Partner with carriers to obtain accurate and timely shipment status updates.</li><li>Ensure all communications, decisions, and load updates are accurately recorded in the Transportation Management System (TMS) and applicable internal tracking tools.</li><li>Support additional projects or duties as assigned.</li></ul><hr><p><strong>Qualifications</strong></p><p><strong>Required</strong></p><ul style=\"list-style-type: disc;\"><li>Strong attention to detail.</li><li>Ability to manage multiple priorities simultaneously.</li><li>Demonstrated analytical skills with effective written and verbal communication abilities.</li><li>Strong interpersonal and customer service skills.</li><li>Ability to adapt to frequent changes in a fast-paced environment.</li><li>Proficiency in Microsoft Word and Excel, including data entry.</li></ul><p>&nbsp;</p><p style=\"background-color: white; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, serif;\">At Hormel Foods, base pay is one part of our total compensation package and is determined within a range.&nbsp; The base hiring pay range for this role is between $16.25-$24.00 per hour, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.</span></p><p style=\"background-color: white; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, serif;\">Other components of Hormel Foods’ total compensation package includes comprehensive medical, dental and vision coverage,&nbsp;discretionary annual merit increases, profit sharing, 401(k) with employer match, stock purchase plan, paid vacation, FREE two-year community/technical college tuition for children of employees, and more.</span></p><p style=\"background-color: white; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, serif;\">For immediate consideration, apply online at:&nbsp;</span><a href=\"http://www.hormelfoods.com/careers\" target=\"_blank\"><span style=\"color: rgb(0, 104, 140); font-family: &quot;Oracle Sans&quot;, serif;\">www.hormelfoods.com/careers</span></a></p><p style=\"background-color: white; margin-bottom: 12pt;\"><span style=\"color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, serif;\">At Hormel we invite difference and diversity in all aspects.&nbsp; We offer a space of support, understanding, and community. &nbsp;We are committed to the journey!&nbsp; Learn more about our progress here:&nbsp;</span><a href=\"https://www.hormelfoods.com/about/diversity-and-inclusion/\" target=\"_blank\"><span style=\"color: rgb(0, 104, 140); font-family: &quot;Oracle Sans&quot;, serif;\">https://www.hormelfoods.com/about/diversity-and-inclusion/</span></a></p><p>&nbsp;</p>",
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