IT Administrator (Night Shift)

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  "active_status": "active"
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    "id": "167",
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    "jobOpeningName": "IT Administrator (Night Shift)",
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    "employmentStatusLabel": "Full-Time"
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    "datePosted": "2026-05-31",
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      "country": "Philippines",
      "countryId": "169"
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    "description": "<p>The IT Administrator will provide technical support, system administration, and operational<br>assistance for the company’s US users and IT environment. This role will focus on Microsoft<br>365 administration, endpoint management, security monitoring, user lifecycle<br>management, backup and archiving support, and general IT operations.</p>\n<p><br>The ideal candidate should have hands-on experience with Microsoft 365, Intune,<br>Microsoft Defender, Synology NAS, backup systems, onboarding and offoarding<br>processes, and end-user support. Experience supporting Autodesk products is an<br>advantage.</p>\n<p><br><span style=\"font-weight: bold\">Key Responsibilities:</span></p>\n<p><br><span style=\"font-weight: bold\">Microsoft 365 Administration:<br></span><br></p>\n<ul>\n<li>Administer Microsoft 365 services including user accounts, licenses, groups, mailboxes, Teams, OneDrive, and SharePoint.</li>\n<li>Support email, calendar, Teams, and collaboration-related concerns.</li>\n<li>Assist in managing Microsoft 365 security and compliance settings.</li>\n<li>Monitor and resolve Microsoft 365 service-related incidents.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Endpoint and Device Management:</span></p>\n<ul>\n<li>Manage company devices through Microsoft Intune.</li>\n<li>Assist with device enrollment, compliance policies, configuration profiles, and application deployment.</li>\n<li>Support endpoint troubleshooting for Windows devices.</li>\n<li>Coordinate device provisioning, replacement, and decommissioning.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Security and Microsoft Defender :</span></p>\n<ul>\n<li>Monitor Microsoft Defender alerts and assist in investigation and remediation.</li>\n<li>Support endpoint protection, malware response, and security policy enforcement.</li>\n<li>Assist in maintaining compliance with company IT security policies.</li>\n<li>Escalate security incidents as necessary.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">User Onboarding and Offboarding:</span></p>\n<ul>\n<li>Create, modify, and disable user accounts across required systems.</li>\n<li>Assign licenses, groups, permissions, and application access based on role requirements.</li>\n<li>Coordinate laptop, software, and account readiness for new hires.</li>\n<li>Ensure proper access removal, device return, and data handling during offboarding.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Synology NAS, Backup, and Archiving:</span></p>\n<ul>\n<li>Support Synology NAS access, shared folders, permissions, and user/group access.</li>\n<li>Assist in monitoring backup jobs and validating backup completion.</li>\n<li>Support archiving activities for project files and business data.</li>\n<li>Help maintain proper file storage, retention, and restoration procedures.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">IT Support and Operations:</span></p>\n<ul>\n<li>Provide timely technical support to US-based users during graveyard shift hours.</li>\n<li>Respond to support tickets, emails, and escalations.</li>\n<li>Troubleshoot hardware, software, network, access, and application issues.</li>\n<li>Document incidents, resolutions, and recurring issues in the IT ticketing system.</li>\n<li>Coordinate with the global IT team for escalated infrastructure and security concerns.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Application Support:</span></p>\n<ul>\n<li>Provide basic support for business applications used by the company.</li>\n<li>Assist users with access issues, installation, and troubleshooting.</li>\n<li>Nice to have: experience supporting Autodesk products such as Autodesk Construction Cloud, Revit, Navisworks, AutoCAD, or related AEC tools.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Required Skills and Qualifications:</span></p>\n<ul>\n<li>Experience administering Microsoft 365 services.</li>\n<li>Hands-on knowledge of Microsoft Intune for endpoint management.</li>\n<li>Familiarity with Microsoft Defender for Endpoint or Microsoft security tools.</li>\n<li>Experience with user onboarding, offboarding, and access management.</li>\n<li>Knowledge of Windows desktop support and troubleshooting.</li>\n<li>Experience managing file access, permissions, and shared folders.</li>\n<li>Familiarity with Synology NAS or similar network storage systems.</li>\n<li>Basic understanding of backup, restoration, and archiving processes.</li>\n<li>Strong troubleshooting, documentation, and communication skills.</li>\n<li><span style=\"font-weight: bold\">Ability to work independently during graveyard shift hours.</span></li>\n<li><span style=\"font-weight: bold\">Willingness to support US operations from 8:00 PM to 5:00 AM.</span></li>\n</ul>",
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    "jobOpeningName": "IT Administrator (Night Shift)",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://viatechnikinc.bamboohr.com/careers/167",
    "employmentStatusLabel": "Full-Time"
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