Integration of Care Coordinator

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Serves as a resource person to staff and patients/caregivers.</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Willingness to establish effective working relationships with internal and external customers</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Accountable for scheduling IOC referrals for multiple providers and working with office teams on the scheduling of patients for IOC providers</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Completing prior authorizations for Community Care Behavioral Health (CCBH) to support financial sustainability of the IOC program</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Supporting and coordinating services for the patient as assigned by the IOC multidisciplinary team </span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Prepares and sends required paperwork and forms to patients for completion, ensuring accuracy, clarity and timely delivery</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Identify and prioritize the patients&rsquo; needs and preferences, to then communicate effectively to IOC provider, team member or office staff. </span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Interacts professionally with patient/family and involves patient/family in the scheduling of IOC appointments</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Participates in regularly scheduled meetings which may include but not limited to caseload consultation with the identified providers and communicate treatment recommendations.</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" times=\"\"><span style=\"color:black\">Educates patients on IOC vision, goals and initiatives to enhance engagement in program and understanding of patient care plan and health outcomes.</span></span></span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Maintains EHR databases on care managed population. Maintains accurate and timely documentation in the EHR</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Communicates with the IOC team regarding patients&rsquo; care needs by identifying and addressing gaps in care. </span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Support initiatives of the IOC teams&rsquo; Quality Assessment and Performance Improvement goals</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Identifies and effectively utilizes community resources to meet the needs of patients/families. Facilitates patient access to community resources as appropriate.</span></span></span></li>\r\n\t<li align=\"left\" style=\"text-align:left; margin-left:8px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" times=\"\">Other duties as assigned by IOC leadership team. &nbsp;&nbsp;&nbsp; </span></span></span></li>\r\n</ul>\r\n",
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