Director, Member Experience (Retail Banking)

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  "location": {
    "raw": "2 Bloor East Corp Office, Toronto, ON, Canada",
    "city": "Toronto",
    "region": "ON",
    "country": "Canada",
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      "region": "ON",
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  "Id": "4817b493-8013-4ce6-b260-579af1a86032",
  "Title": "Director, Member Experience (Retail Banking)",
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  "FullTime": true,
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      "Address": {
        "City": "Toronto",
        "Line1": "2 Bloor St. East",
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        "State": {
          "Code": "ON",
          "Name": "Ontario"
        },
        "Country": {
          "Code": "CAN",
          "Name": "Canada"
        },
        "PostalCode": "M4W1A8"
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      "Coordinates": {
        "Latitude": 43.67054757388957,
        "Longitude": -79.38540621325863
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      "LocalizedDescription": "2 Bloor East Corp Office"
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  ],
  "MatchScore": 1,
  "PostedDate": "2026-03-13T21:01:53.677Z",
  "JobCategoryName": "Retail Branches",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The Director, Member Experience is a senior people leader responsible for leading a regional network of small to mid-sized branches to deliver exceptional member experiences, sustainable growth, and strong operational performance. The role is accountable for translating retail and enterprise strategy into consistent branch-level execution through visible leadership, disciplined performance management and strong cross functional collaboration. This position balances strategic oversight with active, hands-on leadership, maintaining close engagement with branch leaders to drive priorities, remove barriers, coach and develop talent and reinforcing expectations.",
  "MatchedLocations": [],
  "RequisitionNumber": "DIREC003482"
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