HVAC Dispatcher

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    "city": "New Castle",
    "region": "DE",
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  "salary_period": "hour",
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    "datePosted": "2026-06-03T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>F.H. Furr is expanding and seeking a detail‑oriented, organized, and customer‑focused <strong>Dispatcher</strong> to join our New Castle, DE team. This role plays a key part in ensuring efficient scheduling, strong communication, and exceptional service delivery for our customers and technicians.</p>\n<h3><strong>Responsibilities</strong></h3>\n<ul>\n <li>Coordinate and dispatch service technicians based on skill set, availability, and customer requirements</li>\n <li>Monitor job progress and make real-time adjustments to ensure schedule accuracy</li>\n <li>Provide customers with updates, estimated arrival times, and follow-up communication</li>\n <li>Support field technicians by relaying job-related information and ensuring proper documentation</li>\n <li>Maintain accurate records within the dispatching system</li>\n <li>Collaborate closely with customer service, service managers, and field teams</li>\n</ul>\n<h3><strong>Preferred Qualifications</strong></h3>\n<ul>\n <li>Prior experience in dispatching or scheduling</li>\n <li>Experience with <strong>ServiceTitan</strong> and/or <strong>ProBook</strong> is strongly preferred</li>\n <li>Excellent multitasking, communication, and problem-solving skills</li>\n <li>Ability to work in a high-paced environment with shifting priorities</li>\n <li>Strong customer service orientation and teamwork mindset</li>\n</ul>\n<h3><strong>What We Offer</strong></h3>\n<ul>\n <li>Competitive compensation</li>\n <li>Opportunities for career growth within a rapidly expanding company</li>\n <li>Supportive and collaborative work environment</li>\n <li>Comprehensive benefits package (medical, dental, vision, 401k, etc.)</li>\n <li>Paid time off and company-sponsored training</li>\n</ul>\n<p><em>F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law. </em></p>\n<h2>Posted Min Pay Rate</h2>USD $18.00/Hr.\n<h2>Posted Max Pay Rate</h2>USD $22.00/Hr.",
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          "streetAddress": "21A Industrial Blvd",
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