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IT Support Contractor

The Lisinski Law Firm · Tampa, FL, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyThe Lisinski Law Firm
TitleIT Support Contractor
Normalized title-
Department / teamIT - Operations
LocationTampa, FL, United States
Work modelOn Site
Employment typeContract
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-04-24 / 2026-05-29
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from The Lisinski Law Firm.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tampa.Open
Department jobsActive postings in IT - Operations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyThe Lisinski Law Firm
Source57c29fa3-f9e9-44d5-ba7e-0d7335757053
ATS providerRippling ATS

Description

company About The Lisinski Law Firm Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.” role About the Role Be the driving force behind a seamless technology experience as the on-site IT Support Contractor for our Tampa office. In this high-visibility role, you’ll own day-to-day IT operations—delivering hands-on support, deploying hardware, troubleshooting issues, and partnering with a centralized IT team to keep everything running smoothly. As the face of IT, you’ll build strong relationships with attorneys, paralegals, and staff, proactively solving problems before they disrupt productivity. From onboarding new hires to supporting office moves and technology upgrades, you’ll ensure the Tampa office operates at peak performance with a consistent, high-quality user experience. Your Key Contributions Provide Tier 1 and Tier 2 technical support for hardware, software, and peripheral devices to Tampa office employees. Perform onsite hardware setup, configuration, and deployment for new hires and equipment replacements. Troubleshoot and resolve desktop, laptop, printer, mobile device, and audiovisual equipment issues. Coordinate with central IT Operations team and MSP (BCA IT) for escalated issues and project initiatives. Maintain inventory of IT equipment and supplies for the Tampa location, including asset tagging, lifecycle tracking, and coordination with vendors for warranty repairs and equipment procurement. Execute password resets, account provisioning, and basic Active Directory administration tasks. Support conference room technology, video conferencing systems (Teams, Zoom), and collaboration tools, including setup and live support for firm meetings, client presentations, and special events. Document support activities, resolutions, and knowledge base articles in HaloITSM ticketing system. Participate in IT projects including hardware refreshes, software deployments, and infrastructure upgrades. Ensure compliance with firm security policies and procedures, assist with security awareness initiatives, and serve as a first responder for local security incidents (e.g., suspected phishing, lost devices, unauthorized access attempts. Monitor and maintain local network infrastructure including switches, wireless access points, and cabling in coordination with the central IT team and MSP. Provide occasional after-hours support for critical issues as needed. What Makes You a Great Fit Associate’s degree in information technology, Computer Science, or related field, or equivalent work experience Minimum 2-3 years of experience in IT support, help desk, or desktop support role Experience supporting remote offices or distributed teams is a plus Industry certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified, or ITIL Foundation are preferred but not required Experience with HaloITSM or similar ITSM ticketing platforms is a plus Ability to lift and move computer equipment up to 50 pounds. Proficiency with Windows 10/11, Microsoft 365, and common business applications Knowledge of Active Directory, Azure AD, and user account management Experience with endpoint management tools (Intune, SCCM, or similar) Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi, and basic firewall/switch configuration concepts). Ability to troubleshoot hardware issues and perform minor repairs. Strong documentation and ticket management skills with an understanding of SLA targets and ITSM best practices Familiarity with IT security fundamentals including endpoint protection, phishing identification, and data handling procedures Self-motivated with ability to work independently and prioritize tasks effectively Comfortable working in a fast-paced legal services environment Problem-solving mindset with ability to think critically and adapt to changing priorities Work Schedule Monday through Friday, 8:30 AM – 5:30 PM Local Time Our Firm At Lisinski Law Firm , the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve. Our Values At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.

Full job record

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Org ID509ee58e-55e9-4119-90e9-1bd5238ebaa7
Source ID57c29fa3-f9e9-44d5-ba7e-0d7335757053
Board ID57c29fa3-f9e9-44d5-ba7e-0d7335757053
Providerrippling
Provider Job Key8bace9c0-778a-444c-9b60-189cb6a73357
TitleIT Support Contractor
Normalized Title—
Statusactive
Activeyes
Location TextTampa, FL, United States
DepartmentIT - Operations
Team—
Employment Typecontract
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionFL
CityTampa
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ats.rippling.com/lisinski-law-firm/jobs/8bace9c0-778a-444c-9b60-189cb6a73357
Apply URLhttps://ats.rippling.com/lisinski-law-firm/jobs/8bace9c0-778a-444c-9b60-189cb6a73357
First Seen At2026-05-29 07:08:38Z
Last Seen At2026-06-20 09:04:56Z
Last Checked At2026-06-20 09:04:56Z
Last Changed At2026-06-20 09:04:56Z
Inactive At—
Source Posted At2026-04-24 16:45:28Z
Source Updated At—
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Event Fields
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the Role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Be the driving force behind a seamless technology experience as the on-site IT Support Contractor for our Tampa office. In this high-visibility role, you’ll own day-to-day IT operations—delivering hands-on support, deploying hardware, troubleshooting issues, and partnering with a centralized IT team to keep everything running smoothly.  As the face of IT, you’ll build strong relationships with attorneys, paralegals, and staff, proactively solving problems before they disrupt productivity. From onboarding new hires to supporting office moves and technology upgrades, you’ll ensure the Tampa office operates at peak performance with a consistent, high-quality user experience.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Your Key Contributions</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Provide Tier 1 and Tier 2 technical support for hardware, software, and peripheral devices to Tampa office employees.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Perform onsite hardware setup, configuration, and deployment for new hires and equipment replacements.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Troubleshoot and resolve desktop, laptop, printer, mobile device, and audiovisual equipment issues.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Coordinate with central IT Operations team and MSP (BCA IT) for escalated issues and project initiatives.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Maintain inventory of IT equipment and supplies for the Tampa location, including asset tagging, lifecycle tracking, and coordination with vendors for warranty repairs and equipment procurement.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Execute password resets, account provisioning, and basic Active Directory administration tasks.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Support conference room technology, video conferencing systems (Teams, Zoom), and collaboration tools, including setup and live support for firm meetings, client presentations, and special events.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Document support activities, resolutions, and knowledge base articles in HaloITSM ticketing system.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Participate in IT projects including hardware refreshes, software deployments, and infrastructure upgrades.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ensure compliance with firm security policies and procedures, assist with security awareness initiatives, and serve as a first responder for local security incidents (e.g., suspected phishing, lost devices, unauthorized access attempts.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monitor and maintain local network infrastructure including switches, wireless access points, and cabling in coordination with the central IT team and MSP.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Provide occasional after-hours support for critical issues as needed.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What Makes You a Great Fit</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Associate’s degree in information technology, Computer Science, or related field, or equivalent work experience</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Minimum 2-3 years of experience in IT support, help desk, or desktop support role</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Experience supporting remote offices or distributed teams is a plus</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Industry certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified, or ITIL Foundation are preferred but not required</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Experience with HaloITSM or similar ITSM ticketing platforms is a plus</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to lift and move computer equipment up to 50 pounds.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Proficiency with Windows 10/11, Microsoft 365, and common business applications</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Knowledge of Active Directory, Azure AD, and user account management</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Experience with endpoint management tools (Intune, SCCM, or similar)</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi, and basic firewall/switch configuration concepts).</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to troubleshoot hardware issues and perform minor repairs.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Strong documentation and ticket management skills with an understanding of SLA targets and ITSM best practices</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Familiarity with IT security fundamentals including endpoint protection, phishing identification, and data handling procedures</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Self-motivated with ability to work independently and prioritize tasks effectively</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Comfortable working in a fast-paced legal services environment</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Problem-solving mindset with ability to think critically and adapt to changing priorities</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Work Schedule </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Monday through Friday, 8:30 AM – 5:30 PM Local Time</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Our Firm</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">At </span><a href=\"https://lisinskifirm.com/en/about-us/\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Lisinski Law Firm</span></a><span style=\"font-size:12pt;white-space:pre-wrap;\">, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Our Values</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About The Lisinski Law Firm</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Since 2020, </span><a href=\"https://lisinskifirm.com/en/our-team/join-us/\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Lisinski Law Firm</span></a><span style=\"font-size:12pt;white-space:pre-wrap;\"> has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.” </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p>"
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