Cabin Steward (Relief)

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    "location": {
      "city": "Phnom Penh",
      "state": null,
      "postalCode": "+855",
      "addressCountry": "Cambodia"
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    "datePosted": "2026-01-09",
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    "description": "<p><span><span style=\"font-weight: bold\">We’re hiring: Cabin Steward (Relief) </span><br></span></p>\n<p><br></p>\n<p><span>At Aqua <span style=\"font-size: 12pt\">Expeditions,</span> we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!</span></p>\n<p><span> </span></p>\n<p><span><span style=\"font-weight: bold\">OUR VISION: </span>To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.</span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">OUR MISSION: </span>Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around </span><span>immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">4 CORE VALUES: </span></p>\n<p><span><span style=\"font-weight: bold\">A:</span> We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.</span></p>\n<p><span><span style=\"font-weight: bold\">Q:</span> We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.</span></p>\n<p><span><span style=\"font-weight: bold\">U:</span> We believe in UNITY, and prioritize effective teamwork.</span></p>\n<p><span><span style=\"font-weight: bold\">A:</span> We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\"><span>Sounds great – what’s the role in a nutshell?</span></span></span></p>\n<ul>\n<li><span><span>The core purpose of this position is to </span><span>maintain</span><span> the cleanliness, comfort, and orderliness of all assigned cabins, staterooms, and public/communal housekeeping areas while providing attentive, courteous, and efficient customer service to meet or exceed guest satisfaction and regulatory hygiene standards.</span></span><span> </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\"><span>Your passion is:</span></span></span></p>\n<p><span><span>Cabin Service &amp; Maintenance</span></span><span> </span></p>\n<ul>\n<li><span><span>Provide a high standard of cabin service</span><span> by cleaning and refreshing guest cabins up to three times per day, including morning service, turndown service, and any necessary daytime tidying.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Execute nightly turndown service</span><span> during the dinner period, preparing the bedding and stateroom for the guest's rest.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Replenish and </span><span>maintain</span><span> all in-cabin items, including fresh towels, amenities, and supplies.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Perform a thorough deep cleaning and sanitation of assigned cabins upon guest check-out to prepare for the next arrival.</span></span><span> </span></li>\n</ul>\n<p><span><br></span></p>\n<p><span><span>Guest Relations &amp; Attentiveness</span></span><span> </span></p>\n<ul>\n<li><span><span>Anticipate and promptly address</span><span> guest requirements and special requests with courtesy and efficiency.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Act as a liaison</span><span> by receiving and carrying out instructions from the Cruise Director and Assistant Cruise Director </span><span>regarding</span><span> guest services.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> with guest luggage handling</span><span> during embarkation and disembarkation procedures.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain guest safety and privacy</span><span> at all times, including strictly adhering to the \"knock and announce\" protocol before entering any occupied cabin.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Participate actively in all organized events and activities prepared for guest arrival and departure.</span></span><span> </span></li>\n</ul>\n<p><span><br></span></p>\n<p><span><span>Operational &amp; Ship Support</span></span><span> </span></p>\n<ul>\n<li><span><span>Maintain organization and cleanliness</span><span> of the designated housekeeping storage areas, pantries, and linen warehouses.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Cooperate and provide support</span><span> for the cleaning, sanitation, and maintenance of the ship’s public and crew areas as directed.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> in the cleaning and maintenance</span><span> of specialized areas, such as the front area </span><span>designated</span><span> for life vests and safety boots.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provide physical </span><span>assistance</span><span> with </span><span>logistics</span><span> tasks, such as the proper receiving, distribution, and storage of provisions (food and supplies) and soiled laundry/linen.</span></span><span> </span></li>\n</ul>\n<p><span><br></span></p>\n<p><span><span>Safety &amp; Compliance</span></span><span> </span></p>\n<ul>\n<li><span><span>Strictly </span><span>comply</span><span> with</span><span> all shipboard safety, security, and environmental protection procedures during all cleaning and maintenance operations.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Obey and follow</span><span> all lawful orders and operational instructions issued by the Captain and the Cruise Director, particularly during drills and emergencies.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What are we looking for?</span></p>\n<ul>\n<li><span><span>STCW Basic Safety Training Certificate.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Any relevant hospitality or housekeeping certificates or experience.</span></span><span> </span></li>\n<li>\n<span style=\"font-size: 12pt\">At least 2 years of experience working onboard a cruise ship or in a 4-start (or higher) hotel environment. <span style=\"font-weight: bold\"> </span></span>\n</li>\n<li><span><span>Good English communication skill.</span></span></li>\n<li><span style=\"font-size: 12pt\">Cleaning Proficiency.</span><br></li>\n<li><span><span>Customer Focus.</span></span></li>\n<li><span><span>Attention to Detail.</span></span></li>\n<li><span><span>Time Management.</span></span></li>\n<li><span><span style=\"font-size: 12pt\">Discretion &amp; Integrity.</span></span></li>\n<li><span><span style=\"font-size: 12pt\">Physical Stamina.</span></span></li>\n<li><span><span>Communication</span><span> skills.</span></span><span><br></span><br></li>\n</ul>\n<p><span style=\"font-weight: bold\">Why You'll Love Working With Us:</span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Competitive salary and benefits package.</span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<ul></ul>\n<ul>\n<li>Be part of an award-winning, worldwide company at the forefront of technological innovation.</li>\n<li>Collaborate with a passionate and dedicated team.</li>\n<li>Make meaningful contributions that drive our company's success.<br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Apply Now and Let's Shape the Future Together!</span></p>\n<p><br></p>",
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