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    "requisitionDescription": "<div><div><p><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>This position supports the Federation&rsquo;s mission and vision by demonstrating a commitment to exemplary member service, as well as a collaborative spirit, equality, fairness, respect, and accountability.</span></p><p><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>JOB SUMMARY:</span></strong></p><p><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>This position manages cases, documents and investigates facts to ensure all relevant information is considered for alleged rule violations and performs work associated with various departmental projects.</span></p><p><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Duties and Responsibilities:</span></em></strong></p><ul style=\"margin-top:0in;\" type=\"disc\"><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Researching information related to the case.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Drafting correspondence and notifications.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Investigating facts to ensure all relevant information is considered.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Effectively communicate with other staff and departments on rule questions and guidance on how to proceed with certain violations.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Corresponding with parties regarding rules, bylaws, procedures and the regulatory process.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Processes alleged rule violations including: violations related to the USEF Drugs and Medications rules, disciplinary action complaints, NGB compliance complaints and opportunity to participate complaints.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Testifies before the Hearing Committee when necessary and works with the General Counsel on Federation cases</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ensures documents/cases are effectively documented and processed according to appropriate procedure.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Processes non-negotiable funds and changes in amateur/professional status upon assignment by Director.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Assist the Director with processing pre and post hearing motions.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Conduct Interviews of witnesses, document interviews and phone conversations, and obtain affidavits.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Organizing and tracking file deadlines.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Creating and maintaining reports related to files processed.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Preparing for hearings by copying, making evidence books and exhibit lists, and preparing the hearing room. This includes creating electronic evidence books when hearings are held via video conference.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Assisting the Director with preparing findings and penalty submissions.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Updating and maintaining cases using the departments case management system.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Providing customer service by answering questions related to disciplinary action complaints, NGB compliance complaints and opportunity to participate complaints, alleged rule violations, &nbsp;informal resolutions, complaints/reports, rules and bylaws related to the department and suspensions.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Sends out correspondence from the FEI to members regarding violations of the FEI Rules.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Processing requests from members to change their membership status in compliance with Federation rules.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Draft and send responses to emails received in the Amateur Inquiry email folder.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Processing non-negotiable funds received from competitions or from the USEF Finance Department.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Correspond and meet with Executive and Senior Staff members regarding files.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Providing assistance to the Director on Competition License Application Disputes.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Providing assistance to the Director on Licensed Official Exemption Requests.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Participates in the development of new policies and procedures to promote consistency and efficiency, and reduce risk of further litigation.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Process suspension relief requests for horses involved in pending cases</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Processes Warning Cards.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Providing assistance to other Case Managers when necessary.&nbsp;</span></li></ul><p><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Required, Knowledge, Skills &amp; Abilities:</span></em></strong></p><ul style=\"margin-top:0in;\" type=\"disc\"><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong verbal and written communication skills.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to diffuse difficult member situations.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to work independently and maintain impartiality.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to work with highly sensitive information and maintain confidentiality.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to effectively operate basic office equipment (i.e. copier, fax, etc.)</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Accurate data entry skills.&nbsp;</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proficiency in Microsoft Office applications, specifically Word, Excel, and Access.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong attention to detail and organizational skills.</span></li><li style=\"color:black;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to work effectively as a team member with other staff in the department.</span></li></ul><p style=\"text-align:justify;\"><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Education and Experience:</span></em></strong></p><ul style=\"margin-top:0in;\" type=\"disc\"><li style=\"text-align: left;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>High School diploma or equivalent preferred.</span></li><li style=\"text-align: left;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Two years clerical or customer service experience preferred.</span></li><li style=\"text-align: left;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Some college preferred.</span></li><li style=\"text-align: left;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Legal, case management, witness interviewing, or horse services experience preferred.</span></li></ul><p style=\"text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span><strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Physical Requirements:</span></em></strong></p><ul style=\"margin-top:0in;\" type=\"disc\"><li><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Prolonged periods sitting at a desk and working on a computer.</span></li><li><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be able to lift up to 10 pounds and occasional lifting and/or moving up to 25 pounds. (Anything over 25 pounds requires a two-person lift)</span></li></ul><p><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>US Equestrian is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, national origin, disability status, marital status, protected veteran status, or any other characteristic protected by law. We strongly encourage applications from black, indigenous, and people of color, immigrants, women, people with disabilities, members of the LGBTQIA+ community, and other underrepresented and historically marginalized groups.</span></p></div></div>\n",
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