Operations Manager

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  "last_changed_at": "2026-05-30T05:56:40.389Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "South Yorkshire, Doncaster, United Kingdom",
    "city": "South Yorkshire",
    "region": "Doncaster",
    "country": "United Kingdom",
    "is_remote": false,
    "confidence": 0.8
  },
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  "salary_min": null,
  "inferred_at": "2026-06-04T11:40:48.654Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "South Yorkshire, Doncaster, United Kingdom",
      "city": "South Yorkshire",
      "region": "Doncaster",
      "country": "United Kingdom",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United Kingdom"
    ]
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{}

{
  "list_job": {
    "id": "207",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "South Yorkshire",
      "state": "Doncaster",
      "country": "United Kingdom",
      "province": null
    },
    "departmentId": "18540",
    "locationType": "1",
    "jobOpeningName": "Operations Manager",
    "departmentLabel": "Domestic Metering",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2024-05-24",
    "atsLocation": {
      "city": "South Yorkshire",
      "state": "Doncaster",
      "country": "United Kingdom",
      "countryId": "222"
    },
    "description": "<p><br></p>\n<ul>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Location: - South Yorkshire</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Department: - Metering</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Employment Type: - Full-Time</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Minimum Experience - Manager/Supervisor</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #0070c0; font-family: Lato, sans-serif; font-size: 18px\">Job Purpose:</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\">Reporting into the Senior Operations Manager, you will be responsible for managing the day-to-day operations for a team of Metering Engineers, and ensuring all operations are carried out as smoothly as possible in line with business requirements/processes and to ensure demand is met.</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<p><span style=\"color: #0070c0; font-family: Lato, sans-serif; font-size: 18px\">Duties:</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Lead a team of Smart Metering Engineers to ensure commercial delivery of contracts, driving productivity and performance across a balanced scorecard. Delivering to agreed timescales, budget and work commitments to maximise productivity and quality of Install coupled with analysing and measuring departmental performance to ensure business targets are achieved.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Act as a role model for the team, ensuring the metering engineers are ambassadors for Energise Energy Solutions when dealing with customers. Responsible for creating a positive working environment by living and promoting the EES vision, values and behaviours and upholding Energise Energy Solutions green credentials.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Conduct regular performance reviews, absence management reviews, investigations, and disciplinary hearings where appropriate to reduce lost time and improve wellbeing &amp; performance.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Maintain a close working relationship with your manager to review and improve the companies aims and objectives.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Ensure all Health &amp; Safety regulations and company targets are achieved, promoting a high level of Health and Safety throughout the business. Work closely with the compliance team to implement a positive change to our safety culture to safeguard customers, employees, contracts and the business.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Provide on-going coaching, support, training, and development of the team as required to ensure identified training needs are met.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Analyse and interpret data to make value and cost driven decisions to improve customer, stakeholder, employee, and commercial performance.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Prepare and present weekly/ monthly business reviews with team, clients, internal stakeholders, senior leadership team and subcontract companies to ensure contractual commitments are delivered.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Client Management - Single point of contact for all contract specific installation, operational and contractual issues. Providing regular feedback through monthly business reviews to drive performance and maximise efficiency. Ensure that contracts operate profitably and to the required standards whilst continually looking for and implementing improvements and cost savings.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Develop and maintain excellent client/customer relations, resolving field related customer complaints in a timely and effective manner, including root cause analysis to reduce frequency, improve customer experience and build the reputation of the business.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Support recruitment plans aligned to the EES strategy and assist in the assessment and induction of new recruits to ensure they become effective members of the team.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Labour availability/utilisation and resource management reviews</span></span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<p><span style=\"font-size: 18px\"><span style=\"color: #c00000; font-family: Lato, sans-serif\"> </span><span style=\"color: #0070c0; font-family: Lato, sans-serif\">Role Requirements:</span></span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Previous experience in a management role, preferably within the utilities/ metering sector.</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Personable and a strong communicator with the ability to form relationships with various stakeholders</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Strong IT skills</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Experience of leading &amp; motivating teams, while supporting their growth and development</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Ability to set and deliver against performance targets with previous experience in a target driven role</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Experience of delivering excellent customer service</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Ability to work well under pressure</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Good attention to detail (analytical, methodological and tenacious)</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Comfortable working in a dynamic and constantly evolving environment</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Able to travel when required</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Able to provide OOH support on a rota 1 in 8 basis</span></span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<p><span style=\"color: #0070c0; font-family: Lato, sans-serif; font-size: 18px\">Package terms:</span></p>\n<p><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 18px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Salary <span style=\"font-weight: bold\">£38,000 to £44,000, depending on area, skill set and experience</span></span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Performance based bonus of up to £6000 per year (paid monthly)</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">£650 a month towards an Octopus salary sacrifices electric car or car allowance of £5000 per year (provide own car) or the option an company electric van</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">Company pension</span></span></li>\n<li><span style=\"font-size: 18px\"><span style=\"color: #222222; font-family: Lato, sans-serif\">33 days holiday allowance (including bank holidays).</span></span></li>\n</ul>",
    "compensation": "£38,000 - £44,000 (Dependent on experience, area & skillset)",
    "departmentId": "18540",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Operations Manager",
    "departmentLabel": "Domestic Metering",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://energiseenergy.bamboohr.com/careers/207",
    "employmentStatusLabel": "Full-Time"
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}