Customer Service Representative

{
  "content_hash": "3045d8f49c22ce6c6ca1c9a9f8a19557e14764778de3795c1656e9810335cede",
  "source_hash": "90b152a935269f5ef729be96d377aaf81075feffd4b191a8384f1a1e1d3d7a27",
  "last_changed_at": "2026-05-30T05:46:04.511Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Warner, Oklahoma, 74469, United States",
    "city": "Warner",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:25:46.167Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Warner, Oklahoma, 74469, United States",
      "city": "Warner",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "110",
    "isRemote": null,
    "location": {
      "city": "Warner",
      "state": "Oklahoma"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18175",
    "locationType": "0",
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Customer Service",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Warner",
      "state": "Oklahoma",
      "postalCode": "74469",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-13",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Job Summary and Objectives: </span>Serves customers by providing product and service information; resolving product and service problems.</p>\n<p>Treats customer’s experience as a personal priority.</p>\n<p>Deliver respectful, knowledgeable, and efficient service with a positive attitude.</p>\n<p>Identifies issues, use available resources, and persistently works to find a timely resolution.</p>\n<p>Actively listen and provide consistent updates in a clear manner to ensure customers and other team members feel heard and stay informed.</p>\n<p>Provide an enjoyable and memorable experience that meets or exceeds customer expectations across every interaction.</p>\n<p><span style=\"font-weight: bold\">Essential Job Functions:</span></p>\n<ul>\n<li>Attracts potential customers by answering product and service questions; suggesting information about other products and services.</li>\n<li>Opens customer accounts by recording account information.</li>\n<li>Maintains customer records by updating account information.</li>\n<li>Ensures a 98% accuracy rate on all service orders.</li>\n<li>Takes customer credit information to determine if deposit is required based on work and credit history from customer, per company policy.</li>\n<li>Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.</li>\n</ul>\n<ul>\n<li>Providing excellent customer service by following the company’s customer service standards. Ownership, Professionalism, Troubleshooting, keeping customers informed, and providing customers with an experience beyond their expectations<span style=\"font-weight: bold\">. </span></li>\n</ul>\n<ul>\n<li>Recommends potential products or services to management by collecting customer information and analyzing customer needs.</li>\n<li>Prepares product or service reports by collecting and analyzing customer information.</li>\n<li>Contributes to team effort by accomplishing related results as needed.</li>\n<li>Carries out marketing plans and strategies to increase the use of sales. May assist with area coverage surveys. May respond to public inquiries on the selection and available of services.</li>\n</ul>\n<p><span style=\"font-weight: bold\">No supervisor responsibilities </span></p>\n<p><span style=\"font-weight: bold\">Competencies:</span><br>Customer service, verbal and written communication, basic troubleshooting, organization, attention to detail, and basic telecom knowledge.</p>\n<p><span style=\"font-weight: bold\">Physical and Mental Requirements:</span><br>Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. Requires multitasking and customer interaction.</p>\n<p><span style=\"font-weight: bold\">Certification/License Requirements:</span> Current Driver’s License.</p>\n<p><span style=\"font-weight: bold\">Work Environment:</span> Indoor office environment.</p>\n<p><span style=\"font-weight: bold\">Education:</span> High school diploma or equivalent required.</p>\n<p><span style=\"font-weight: bold\">This position is Safety Sensitive under the Oklahoma medical marijuana law</span></p>\n<p>Other duties may be assigned at the discretion of management based on the needs of the business.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Benefits</span></p>\n<p>Medical/Dental/Vision/Life Insurance, Vacation and Holiday Pay, 401k</p>",
    "compensation": null,
    "departmentId": "18175",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Customer Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://mboone.bamboohr.com/careers/110",
    "employmentStatusLabel": "Full-Time"
  }
}