Operations Project Manager

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    "description": "<p><span style=\"font-family:Calibri,sans-serif\">Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in <strong>Birmingham, AL</strong>! We are looking for a full-time <strong>Operations Project Manager </strong>that will play a vital role in supporting our business goals and overall vision<strong><span dir=\"ltr\" lang=\"EN\">. </span></strong><span dir=\"ltr\" lang=\"EN\">An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (<strong>G<em>olden Rule, Character, Innovative Spirit, Professionalism, Work Ethic</em></strong>).</span></span><br />\n&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Summary: </strong></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Lead implementations and execute projects that drive continuous process improvements in partnership with Operations Leadership to support organizational growth. Identify and remove barriers, provide support throughout the project lifecycle, and ensure projects are completed on time. Manage plans, tasks, and resources, coordinate vendor relationships (including FIS), and oversee system communications and support tickets. Also manage Lobby Operations and control role-based system access to ensure efficiency and compliance.</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Key Roles/Responsibilities: </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Lead and support projects, system conversions and implementations</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Facilitate role-based system access controls</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Responsible for Lobby Operations in all markets</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Work with Operations Leadership in driving efficiencies, including reviewing and optimizing processes</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Bank-wide policy coordinator</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Responsibility Details: </strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Partner with Operations teams to implement projects, conversions and implementations.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Collaborate with Operations Leadership to evaluate processes and procedures, identify opportunities for improvements/efficiencies and implement solutions.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Serve as the coordinator for FIS and other operations vendor relationships. Manage system-related communications, support tickets and vendor meetings.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Support all market lobbies by onboarding new associates, troubleshooting and resolving issues, coordinating recyclers, supplies and maintaining the Lobby Experience Manual.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Administer role-based system access, onboard new systems, document access changes and conduct annual and semi-annual system access reviews.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Compile operational reports as needed, including the FIS invoice analysis.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Provide system access audit support and documentation.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">System Owner and Security Admin for operational systems. Perform system owner and system admin responsibilities including related reports. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Owner of the Problem Resolution Oakworth Way process.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Iron Mountain Coordinator. Owner of the system and process for off-site paper document retention.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Organize the collection and review of all policies prior to the annual Board meeting.</span></li>\n</ul>\n\n<p><br />\n<span style=\"font-family:Calibri,sans-serif\"><strong>Qualifications and Skills:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Four-year college degree and five plus years related experience and/or training preferred; or equivalent combination of education and experience preferred. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Previous experience in professional client service is preferred. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Demonstrates a high level of professionalism with confidential and sensitive information. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Solid project management skills including attention to detail and highly organized.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ability to manage priorities and workflow with minimal guidance. </span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Have excellent interpersonal skills, as well as written and verbal communication skills. </span></li>\n</ul>\n\n<p style=\"margin-left:48px\">&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Oakworth has been recognized by <em>American Banker</em> magazine as one of the &ldquo;Best Banks to Work For&rdquo; nine times</strong>, earning a spot on the list every year since the program began in 2013. Most recently, Oakworth ranked <strong>#2 nationally in both 2024 and 2025</strong>, after holding the <strong>#1 ranking six times</strong> in prior years. To learn more about our story and what truly sets Oakworth apart, visit <a href=\"https://www.oakworth.com/\">https://www.oakworth.com/</a>.</span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">If you are interested in this excellent opportunity, please send your resume to <a href=\"mailto:[email protected]\">[email protected]</a>. &nbsp;&nbsp;</span></p>\n",
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