Core Operations Lead

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  "last_changed_at": "2026-05-29T07:03:54.994Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Washington, DC",
    "city": "Washington",
    "region": "DC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
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    "language": "en",
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      "United States"
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  "workplace_type": "on_site",
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{
  "lists": [
    {
      "text": "Key responsibilities",
      "content": "\n<li>Ensure seamless 24/7 AV operations with uninterrupted service.</li>\n<li>Implement and manage efficient shift schedules.</li>\n<li>Monitor SLA compliance and consistently meet KPIs.</li>\n<li>Conduct regular staff performance reviews.</li>\n<li>Develop and execute contingency plans for disruptions.</li>\n<li>Pre-plan and structure all operational activities with precision.</li>\n<li>Keep operational documentation and SOPs up to date.</li>\n\n<div><strong>Vendor Management</strong></div>\n\n<li>Manage vendor relationships in line with program metrics and contracts.</li>\n<li>Hold vendors accountable through performance reviews and issue resolution.</li>\n<li>Build strong partnerships to enhance vendor performance and service quality.</li>\n\n<div><strong>Performance Management</strong></div>\n\n<li>Evaluate staff capabilities through regular performance reviews.</li>\n<li>Provide mentoring and professional development opportunities.</li>\n<li>Address performance issues with corrective measures and support.</li>\n<li>Foster a positive, collaborative, and growth-focused work culture.</li>\n\n<div><strong>Reporting and Reviews</strong></div>\n\n<li>Prepare and present weekly, monthly, and quarterly business reviews.</li>\n<li>Analyze operational data for trends and improvement opportunities.</li>\n<li>Deliver actionable performance reports to stakeholders.</li>\n\n<div><strong>Problem Solving</strong></div>\n\n<li>Identify and resolve operational issues proactively.</li>\n<li>Develop innovative solutions to boost productivity and efficiency.</li>\n<li>Make sound decisions in high-pressure, fast-paced environments.</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "\n<li>Proven track record managing 24/7 operational environments.</li>\n<li>Strong understanding and application of SLAs and KPI-driven management.</li>\n<li>Demonstrated experience in vendor management and holding vendors accountable.</li>\n<li>Exceptional organizational, planning, and time-management skills.</li>\n<li>Adept at thriving under pressure with a proactive, solution-oriented mentality.</li>\n<li>Strong communication and interpersonal skills to engage effectively across teams.</li>\n<li>Expertise in performance management, including reviews, coaching, and corrective measures.</li>\n<li>Prior experience in the autonomous vehicle industry or a similar field.</li>\n<li>Ability to implement industry best practices and innovative approaches to operations.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1752240288985,
  "updatedAt": null,
  "categories": {
    "team": "AV Testing",
    "location": "Washington, DC",
    "commitment": "Contract Full time",
    "department": "Autonomous Vehicles Testing",
    "allLocations": [
      "Washington, DC"
    ]
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  "workplaceType": "onsite"
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